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Customer Ratings & Reviews

Your price for this item is $22.99
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The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 243 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Symmetry Series case for its excellent protection and great fit for the iPhone 12 Pro Max. Many appreciate its lightweight design and the high-quality camera pictures it allows. While some find the price a bit high and the grip could be improved, the overall positive feedback highlights its slim profile and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 243 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, good prize, covers iphone completely. Nice gift!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Okay price, good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely kept the phone protected, but ended up going with a different case instead. Seemed a bit pricey.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that your Symmetry Series case was keeping your phone safe, but we're bummed to hear that you ended up going a different direction for your protection needs. If you ever have any questions about our cases, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My favorite case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case, I’ll use it till the phone dies lol

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best case for the iPhone 12 Max....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case for the iPhone 12 Max.... Best slim protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best IPhone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case you can buy for great protection for you iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Wife likes it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my wife’s new phone perfectly and offers an adequate amount of protection. She likes it, but it’s pretty basic.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect lightweight but durable case for a new phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Can’t go wrong with Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and sturdy case. Fits very well to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter Box Symmetry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box always delivers quality protection for the iPhone - the Symmetry is protective, yet not monstrous

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Sleek

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sleek of course but not as grippy as it should be .. very thin . OtterBox did their job once again

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a bulkier otter box. This one is perfect thickness. A little slippery though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Bland

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, So So design. Worked well just a little bland.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We're so sorry you're not loving this Symmetry Series case design. We'd like to hear more feedback so we can pass it along to our product design team for future consideration. In the meantime, if you have any further questions or concerns, please feel free to give us a call at (855) 688-7269 and we'd be happy to help.

      Best,
      obcst OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and durable case but in my case I recommend the defender it’s bulkier but protects mlre

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case and good brand it’s slim and don’t make the phone look big

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good product, but definitely a bit pricey. Keeps phone safe and protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12 Max Pro Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned several for many different iPhone models, & keep coming back to this series. Reliable and sturdy case with the only exception of the very bottom piece deteriorating within time of usage. On drops (street, ceramic tile) from waist area height it did well no cracks or damage. Overall, a good case. Also, when installing this case make sure you insert the phone from top to bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and sleek haven’t dropped yet but I like how it feels Secure in my hands

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone cover

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers your phone like it should and no scratches when dropped

    I would recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 3 out of 5 stars

    One annoying problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case works well, however, the plastic over the power button needs to be pressed down hard to function. It worked effortlessly on my iPhone XS case, but on the iPhone 12 it's a bit annoying and sometimes I end up trying to take photos when I just want to turn the screen off.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Ohdnb,

      Sorry to hear that the power button is a little stiff. Oftentimes, the button should soften up just a bit with a little time and use. If that doesn't seem to be the case, please call us at 1-855-688-7269 for further assistance.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my new phone and very protective as well

    I would recommend this to a friend