Customer Ratings & Reviews
- Model:
- 77-65247
- SKU:
- 6422019
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the great protection and good quality of the Symmetry Series case, along with its snug fit and ease of use. Many appreciate the case's design and how it allows the phone's color to show through. However, some customers find the case's price to be a bit high and note that the color may change over time.
This summary was generated by AI based on customer reviews.
Ok product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned several otterbox case for several samsung phones. I loved the case and color but I always keep my phone in my back pocket and when I pull out my phone the case would start to slip off of the phone. This particular case just didn't fit as snug as past Symmetry cases. I went with the defender instead.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Symmetry Series case wasn't fitting snugly on your device! That's certainly unusual. We're glad to hear that you found something that you liked with your Defender Series case, and we'll be sure to pass on your feedback to our engineers. If you still have that Symmetry Series case, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Good case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad case at all. As with all clear cases I've seen they do scratch easily
I would recommend this to a friendOtterBox
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case, only issue is it doesn't protect the camera.
I would recommend this to a friendGood, but could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my wife's Note 20 Ultra on release date so not many cases available for it yet. She wants the bronze color of the phone to remain visible so she picked this clear case. It is thin, does not have cover for charge port and the camera lens is pretty exposed. Seems easy to scratch or damage the camera lens.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Carlos!
We're sorry to hear that your wife's Symmetry Series case wasn't all she had hoped for! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any issues with that case in the future, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sparkles and how durable it is. Doesn't feel like a cheep brand.
No, I would not recommend this to a friendNote 20 ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Keeping up with everything I need so far.
I would recommend this to a friendGood cell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone was slow and cracked this one is much better than the last one.
I would recommend this to a friendCase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive and made of nice materials. Protects as expected.
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case!! Great look! Wish it offered just a bit more protection.
I would recommend this to a friendPhone Protector
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must item for your galaxy note 20 for protection.
I would recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricey but a great back up if the main one is destroyed.
I would recommend this to a friendWork well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone protect my phone when it fell. It worked well.
I would recommend this to a friend- Cons mentioned:Color
My phone screen and camera screen have cracked.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry to say i have had this phone case and a screen protector on since the day i received this phone, but here i am having to replace again (thank God for insurance but still $200 is a lot) i was hopeful being this was an otterbox item that my phone was safe and some how its broken 2 separate times with it in place. I will be looking for a new protective case this time. Also i agree with other reviews of it darkening over time.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Kyrie,
We're sorry to hear about the damage to your device while it was in a Symmetry Series case. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
The Best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to protect your investment you need an OtterBox.
I would recommend this to a friendBest Phone Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect case I have used. It brings beauty to the phone.
I would recommend this to a friendGreat case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, only thing is clear case will turn yellow.
I would recommend this to a friendpretty
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the case is pretty, but i went to take it off and accidentally snapped it in half. comes with a 1 yr warranty so atleast it was replaced.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your Symmetry Series case! We appreciate your feedback about the case cracking, and we'll be sure to let our design team know about your experience. We're glad to hear that our Customer Service Team was able to get you taken care of. If you ever run into any other issues, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
- Pros mentioned:Case quality
Looks pretty, but offers minimal protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the curved edges of this phone. I felt very uncomfortable using this case. The edges are not raised high enough to offer impact protection. Too much glass is exposed. Purchase this for looks only.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Jana!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. Keep in mind, that case has been through hundreds of hours of design testing to ensure it will provide the drop protection OtterBox is known for while also allowing for the full functionality of your device. We also have a great warranty, so if anything happens to your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Not much protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved a Clear Case. Doesn't offer protection for the camera. Improvement could have been made for better protection.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Lovegadgets,
Thank you so much for the feedback on our case design. Our products are tested for over 200 hours to ensure they're ready to safeguard your device and its features! We'd be more than happy to share your comments for future consideration.
Cheers,
OtterBox Customer Service Team
Not for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THE SPEAKERS, LOVE VIDEO QUALITY DONT LIKE BATTERIES DRAIN QUICK. IM CHARGING 4 TIMES A DAY ITS RIDICULOUS
No, I would not recommend this to a friend