Customers frequently mention the great protection and good quality of the Symmetry Series case, along with its snug fit and ease of use. Many appreciate the case's design and how it allows the phone's color to show through. However, some customers find the case's price to be a bit high and note that the color may change over time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-461 of 461 reviews
Rated 1 out of 5 stars
Not a good protective case at all
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not provide any of the protection against drops that it claims. Entire back of my phone is cracked. I would leave a photo but hey I can't take a picture of the back of the phone.
This review is from OtterBox - Symmetry Series for Galaxy Note20 Ultra 5G - Clear
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi, Chris.
We're sorry to hear about the damage to your device while it was in a Symmetry Series case. While our cases are tough, there are still some variables that our engineers are unable to predict. Though we can't extend our warranty to the device itself, we'd be more than happy to get you a replacement case. Please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269 or through the link below.