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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 572 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro, particularly for its protective qualities and perfect fit. The MagSafe compatibility and overall case quality are also well-received. While some find the price a bit high, the case is generally considered not too bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 572 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Yep!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make my phone look awesome because I can see the original color OtterBox is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case really protects my phone couldn’t ask for a better one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Iphone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this for my son. He likes it but i feel like its a cheap Otterbox. I may be wrong tho. Hopefully he doesn't put it to the test to see if it gets the job done. But hey, as long as he's happy is all that matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Clear Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button are clicky Plastic doesn’t feel cheap Side plastic feels grippy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Lasted 3/4 of a year

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I’m crazy rough with my phone, maybe drop it occasionally, but this case didn’t even last a full year before it was so broken I had to toss it. It protected my phone relatively fine, but I don’t feel spending $100 a year on a phone case is worth it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    If you have a Pine Green iPhone this is for you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend LOVED this phone case. Best thing she's bought since she bought her first loaf of sliced bread. She loves it with her revolutionary pine green iPhone! I still hate Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    double check

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked the BB sales guy which case to get and didn't check to make sure it perfectly fit my phone bc I trusted him to know. the case is great but the camera cut out is too big for my two camera lenses vs 3.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Magsafe

    Rated 5 out of 5 stars

    Great iPhone 13 pro case MagSafe

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect fit for iPhone 13 pro. It fits camera bump much better and you use front screen protector and lens protector with no issues . The MagSafe back holds phone on charger very well and on a MagSafe car mount as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    shopping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only thing left on the shelf. Left the dept and bought a TV

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product has all around protection! I would definitely buy again….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Symmetry Series+ for MagSafe Soft Shell for Apple

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro - Clear is great

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than Otterbox. It’s the best. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for protection but I would not recommend for every day use it gets dirty quickly

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best protection cover there is for my iPhone 13 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is pricey. Work well with wireless auto charging.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Pretty and Practical

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is beautiful and durable. The back circle has a little sparkle which is nice. It also doesn’t seem to add more weight like a lot of other Otterbox cases. It can be put on and taken off relatively easily.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    OtterBox Symmetry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear, clean look of OtterBox Symmetry Series protective case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Fits perfect and can see all my phone through it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 pro soft shell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexible and light weight, looks nice on my iphone 13 pro

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish the case was more durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the design of this case is good in terms of protection but in terms of durability it is bad. Case lasts me about 6 months max and discoloration starts within the first 2 months.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're so sorry to hear about the issues with your product! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox