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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 572 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro, particularly for its protective qualities and perfect fit. The MagSafe compatibility and overall case quality are also well-received. While some find the price a bit high, the case is generally considered not too bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 572 reviews
  • Rated 1 out of 5 stars

    Terrible Product. Don't Waste Your Money.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing got yellow and gross within a month of purchase and the material is so cheap that it started to split in half. This was a new phone. I kept it clean. I hadn't dropped it once. It had no business breaking apart the way it did. I've never had an issue with other OtterBox products. If you're going to buy one, get the proper one with the HARD shell.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We have taken your feedback to the company for future consideration. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband normally gets a big and bulky case for protection but this time he is happy with a small one. Work great he said.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protective case and MagSafe without the dumb white circle showing. Only reason not 5 stars is on the back the rim protecting the lenses is hard plastic not soft rubber - offers good protection but hard when rest on hard surfaces

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Otterbox I’ve had.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection with great usability. Some Otterbox cases I’ve had in the past were difficult to get response on the phone buttons but this one has no resistance.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secure and sturdy. Used an Otterbox symmetry case for my last phone and decided to continue using the brand/model for this one. No complaints! Definitely feel safe having this on.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 4 out of 5 stars

    MagSafe works well, Hard shell slippery.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works well with my MagSafe phone holders/chargers. The hard shell has no real texture and is very slippery. I fear I will soon find out just how durable and protective case it due to how slick it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of Iphone 13Pro Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product fits my Iphone 13Pro with no issues thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfectly Balanced As All Things Should Be

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super protective, not overly bulky, perfectly balanced, as all things should be. Will always recommend Otterbox to my friends and family, and the Symmetry series is my favorite

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Solid feel, same as always, expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using symmetry cases for a while on previous generation iphones and this seems on par with the past ones. Just a little overpriced in my opinion though, but don't feel like researching alternatives.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the slim designs of the Otterbox symmetry series. If you're looking of something durable and not too bulky; then this is the case for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is quality but this is the 2nd time that the side panel near the volume buttons has gotten messed up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shame on Otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox should be ashamed of the poor product quality it produced with this one. The side and bottom "bumper" sections keep coming loose from the main part of the case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Decent thin case for under 20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and thin perfect for just protection on the front screen without adding a bunch of thickness. It appears to have the MagSafe charging sticker on the inside.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good case. I got it on sale for $24, it’s definitely worth that. I don’t have the MagSafe charger so the MagSafe I can’t speak on but the case works well otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change of pace

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I go with a black case. But I decided to switch things up. I’m really liking the look and it’s easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a bit pricey, but it does seem to work well with the Apple Magsafe charger. No complaints. I've used Otterboxes since about the iPhone 7.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    I like the OtterBox Symmetry shell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the OtterBox Symmetry shell for my Iphone 13, however was expecting it to be more rubberized . Still is a great case.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    My new iPhone’s new case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone case. It’s basic black and perfectly suited to my magnificent new iPhone 13 pro. Thank you salesman for suggesting it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. I’ve accidentally dropped my phone a couple times now. Hardly a scratch and phone was protected.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case it’s sleek good looking fits in my pocket well and also charges easily with the mag safe.

    I would recommend this to a friend