Customer Ratings & Reviews
- Model:
- 77-83588
- SKU:
- 6471473
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro highly for its excellent protection and perfect fit. The MagSafe compatibility and overall case quality are also appreciated, along with the available colors and comfortable grip. While some find it slightly bulky and consider the price on the higher end, the case is easy to use, supports wireless charging, and is lightweight with a solid feel.
This summary was generated by AI based on customer reviews.
OTTERBOX is the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new case for my new iPhone 13 pro and otterbox is the way to go.
I would recommend this to a friendOtterbox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy Otterbox to my phone and tablet. Good quality.
I would recommend this to a friendOttebox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case. Honestly was shocked about this design. But overall very great
I would recommend this to a friendGood for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek . I have a black phone it makes it look blue. Not heavy at all
I would recommend this to a friendSucks that it turns yellow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month of use and already turning yellow. That's pretty bad for a $60 case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Jose!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
Asome case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case ever. It’s slim it’s compact and it’s very durable
I would recommend this to a friendApple case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works. Does what it’s intended to do ……. ………………..
I would recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits my phone well!! Not too bulky and is light…..
I would recommend this to a friendGreat case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case. Just what I wanted. Very sturdy. Would buy again.
I would recommend this to a friendGood product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good case, but the selection was very limited. I had 2 to choose from.
I would recommend this to a friendZazas phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price the new iPhone 13 can’t complain
I would recommend this to a friendgood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case! It was a simple fit, is durable, mildly affordable.
I would recommend this to a friendNot the same as it used to be
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case feels way different from my old symmetry series case. It doesn’t feel nearly as protective and it’s much more slippery to handle than my old one. The MagSafe part makes the back look so ugly I don’t like the giant circle at all. I did like that there was a coordinating pop socket in the same color.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe! We greatly appreciate your feedback about the grip provided by your case, and we'll be sure to let our design team know about your experience. Rest assured, that case has been through hundreds of hours of design testing to ensure it will provide your phone with the protection OtterBox is known for. If you run into any other issues, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Perfect case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case low profile not bulky to fit in your pocket
I would recommend this to a friendGood quality but issues with fitting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is good protective cover. I didn't give more than 3 starts because it is doesn't fit perfectly on the left side on the volume buttons on iPhone 13Pro though they claim it is perfect for iPhone 13Pro.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any frustration with your Symmetry Series+ with MagSafe! We appreciate your feedback about the fit of your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you a replacement case.
Best,
OtterBox Customer Service Team
Best Buy sold me the wrong size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold the wrong size by the Best Buy store. That shouldn't really fall on OtterBox here but there is no way to ding Best Buy for their error for a Pro MAX phone.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there, Richard! We're so sorry for any inconvenience you've experienced with the Symmetry Series+ case. We get how that can be a bit discouraging. We're unsure of what exactly went sideways here, but we're confident out friends at Best Buy will be able to get this sorted out for you. Please don't hesitate to give our awesome Otters a call at 1-855-688-7269 with any questions or if we can be of any additional help to you.
Kindly,
OtterBox Customer Support
Didn’t protect iphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped from my hand to a tile floor and phone back shattered. I expected better from an OtterBox
No, I would not recommend this to a friendNot a fan.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan. I have used Otterboxes for years without any issues and this one puts just enough pressure on the buttons that the slightest touch pushes it. Might be isolated incident to my case, but not a fan.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe! We appreciate your feedback about your troubles with the buttons, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Yellowing before taken out of box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered it online and immediately returned it when I saw it was already starting to yellow IN THE BOX. Also felt extremely cheap. Hard crappy plastic back with resin like sides.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the condition your Symmetry Series+ with MagSafe was delivered in! It's certainly odd to hear that your case was discolored when you received it, and we'll be sure to let our design team know about your experience. We're sad to hear that you returned your case, as we have a great warranty, and we'd have been more than happy to get you a replacement case. If you ever run into any issues in the future, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Has issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case itself is good, but the opening at the lightning port digs into my pinky when holding the phone one-handed. Ended up returning it due to this issue.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Samuel!
We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe! We appreciate your feedback about the charge port opening, and we'll be sure to let our design team know about your discomfort. We're sad to hear that you ended up returning your case, but we hope you found another OtterBox to suit your needs.
Best,
OtterBox Customer Service Team