Customer Ratings & Reviews
- Model:
- 77-83600
- SKU:
- 6471498
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Symmetry Series+ case's excellent protection and snug fit for their iPhones. Many appreciate the MagSafe compatibility and the case's attractive design and color options, while some find the price to be a bit high. The lightweight and grippy nature of the case are also frequently praised.
This summary was generated by AI based on customer reviews.
Otter Box Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the looks of case, just wish it was rubbery!!
I would recommend this to a friendA bit disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is easy to install and looks great. The downside is that there is no way to cover the charging port. It is a bit slippery for my tastes.
No, I would not recommend this to a friendGood case bad appearance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I disliked about the case was the awkward gray circle for MagSafe I returned it because of it. If you don’t mind the gray stamp I’d definitely recommend it.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe! We appreciate your feedback about the MagSafe implementation, and we'll be sure to let our design team hear your thoughts. We're sad to hear that you ended up returning your case, and we hope you choose to give us another shot in the future.
Best,
OtterBox Customer Service Team
Phone Protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soft shell was very difficult to install. Perhaps by design. It is a very tight fit. Once it was completely installed, it seems to function properly.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you had some troubles installing your Symmetry Series+ with MagSafe! We appreciate your feedback, and we'll be sure to let our design team know about your experience. We're glad to hear that your case is functioning well once it's on, though! If you have any other issues, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice OtterBox case but unfortunately has back made of plastic and kept having an issue with us sliding out of my pocket or off my lap.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Symmetry Series+ with MagSafe. We appreciate your feedback about the grip provided by that case, and we'll be sure to get your thoughts passed along to our design team! If your husband is looking for a case with a bit more grip, we'd suggest checking out our standard Defender Series Pro case as it has a grippy outer slipcover. Keep in mind, our standard Defender Series cases are not designed for optimal performance with MagSafe. Check that case out here: https://www.bestbuy.com/site/otterbox-defender-series-pro-for-apple-iphone-13-pro-max-and-iphone-12-pro-max-black/6471479.p?skuId=6471479
Best,
OtterBox Customer Service Team
My Opinion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. To early to review this product. But should have had a holder at the backcourt for your credit cards and bills.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that you're liking your Symmetry Series+ with MagSafe so far! Keep in mind, this case is totally compatible with our Wallet for MagSafe if you're looking to also carry your cards with your phone. If you have any questions or issues, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
It’s okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is beautiful. Magnet not so great. It does not keep a good grip with my magnetic phone holder.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to hear you're having some connection complications in terms of the use of this Symmetry Series+ case with your current magnetic holder. Is that piece one that was made specifically for use with Apple's MagSafe technology? Not that it's 100% required, but a pairing of a case like this and another MagSafe component is definitely going to provide the most secure magnetic hold.
If we can be of any further assistance, please feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
cell case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it looks very cheap and didn't want to fix my iphone 13 pro max and heavy
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're not a fan of the Symmetry Series+ case. Although it might not look like much, you can rest assured that the case has been put to the literal test of our Drop+ Protection program to ensure it'll be up to the challenge!
That aside, what's going on with the fit that isn't working out with your iPhone 13 Pro Max as it should? Feel free to touch base with our friendly Otters at 1-855-688-7269 so we can get a better understanding of the situation and we'll be glad to help figure out the best path forward for a premium fit and maximum protection!
Best,
OtterBox Customer Service Team
Looks dingy after 6 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clear plastic is starting to look dingy after only 6 months.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We saw your post about this under the listing of the case for iPhone 13 as well, so we weren't quite sure which one you had, but regardless, feel free to ping our handy Otters through the following link and we'll be glad to help clear things up with a brand-new warranty replacement for a fresh start!
https://www.otterbox.com/en-us/warranty-begin
Cheers,
OtterBox Customer Service Team
Otter box stardust 13 pro max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The description is misleading as it says soft shell but it’s a hard plastic back. The sides are grippy but it’s still slippery and a bit bulky. My hand starts to hurt from holding it too long. However, the sparkles make it very pretty. Will be returning it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any confusion with your Symmetry Series+ with MagSafe! We appreciate your feedback, and we'll be sure to pass your thoughts up the ladder. We're sad that you ended up returning your case, but we hope you choose to give us another chance to protect your phone! If you're okay with a more robust case style, we'd suggest checking out our Defender Series Pro, as it has a softer outer slipcover. If you have any questions, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Average case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite case but it gets the job done with adequate design
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not loving your Symmetry Series+ with MagSafe! We'd love to hear more detailed feedback, so we can let our design team know about your experience. Feel free to call us at 1-855-688-7269 to share your experience and let us know where we may have fallen short.
Best,
OtterBox Customer Service Team
Otter box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good all around case, problem is after 2 months start yellowing
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Sam!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
Ok case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit the edges of my screen very well so I returned it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe! While the edges might be slightly visible with the case on, it should not have any impact on the protective qualities of the case itself. We'll be sure to get your feedback passed up the ladder to our design team. We're sad that you ended up returning your case, but we hope you choose to give OtterBox another chance in the future.
Best,
OtterBox Customer Service Team
Sold as new, had been returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Someone had returned it. Case was marked from an impact. Sold as new
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the condition you received your case in! We appreciate your feedback, and we'll be sure to pass your thoughts up the ladder. If you'd like to get that case replaced, feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case but shows scratches after a few months from normal use
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Rick!
We're sorry to hear about your frustration with your Symmetry Series+ with MagSafe! We greatly appreciate your feedback about the scratches on your case, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to give us a call at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
MagSafe otter box case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering and picking up is a 5 star. Came in early, easy process. The product though was disappointing for the price. Looked really cheap easy to break kind of stuff. So I returned it. Like the employee said when I returned it,just otterox name alone is expensive not the quality of their products.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Sammy!
We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe! We greatly appreciate your feedback about the feeling of your case, and we'll be sure to let our design team know about your experience. Rest assured, that case has been through hundreds of hours of design testing to ensure it will provide your phone with the protection OtterBox is known for. We're sad to hear that you ended up returning your case, but we hope you give us another shot in the future.
Best,
OtterBox Customer Service Team
iphone 13
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits great and seems like it will provide very good protection.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that you're loving your Symmetry Series+ with MagSafe! If there's anything keeping this from being a 5-star experience, we'd love to hear your feedback. Give us a call at 1-855-688-7269, and share your thoughts with our Customer Service Team.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
otterbox fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.recently purchased and took off the case I had to use this one for the otterbox safety protection and style. the first time there was a small frop, the back of my iphone shattered.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your device while it was in a Symmetry Series+ with MagSafe. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Good but not great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great case but like I saw in many other reviews here and on YouTube it’s loose around the volume button and the charging port edge sags a bit. Disappointed to say the least. It’s the little things!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Symmetry Series+ with MagSafe is looking loose! We appreciate your feedback, and we'll be sure to let our design team know about your strange experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269,a nd we can get your claim started.
Best,
OtterBox Customer Service Team
- Cons mentioned:Price
Overpriced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After paying $60.00 online then receiving this over priced flimsy item I sent it back. The only thing it’s good for is landfill. SAD!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello,
We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe! We'd love to hear more detailed feedback, so we can let our design team know about your experience. Feel free to call us at 1-855-688-7269 to share your experience and let us know where we may have fallen short.
Best,
OtterBox Customer Service Team