Customer Ratings & Reviews
- Model:
- 77-83592
- SKU:
- 6471823
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro, particularly for its protective qualities and perfect fit. The MagSafe compatibility and overall case quality are also well-received. While some find the price a bit high, the case is generally considered not too bulky.
This summary was generated by AI based on customer reviews.
Good case, but it won’t protect the back.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a good case, bought it because it was Otterbox. HOWEVER, this CASE DOESNT PROTECT THE BACK. if you drop this directly on the back of the phone with the case on, the back of your phone will be shattered. I thought the slimness of the case and clearness would outweight the negatives, and that since it was an otterbox, I wouldn’t have to worry about this if it ever fell. I will be looking for a new case, it’s too late to return this case sadly, so thats a loss. I will need to purchase a new case, and had to replace and buy a new iPhone 13 pro because of this.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
- Pros mentioned:ProtectionCons mentioned:Price
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. A little pricy but overall a good protective case.
I would recommend this to a friend - Pros mentioned:Fit
a good option (when it was on sale)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still think how magsafe looks on clear cases is pretty ugly but honestly, the case is a really good fit. feels sturdy without being bulky, doesn't interfere with my screen protector, not as grippy as silicone cases but much less slippery then the phone without a case! and I'm getting comfortable with how weird the mag safe looks.
I would recommend this to a friend Defective, falling apart.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don’t have any issues with Otterbox, but this particular case has not held up well. The rubber bumper is separating from the hard plastic body, starting at the bottom and is progressively getting worse. The smaller magnet inside the case also fell out of the little recessed spot it sits in. They really stopped the ball on the design of this particular case, and I’m disappointed that I have to pay $10 to get a replacement of this faulty product.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Minimal protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I drop my phone, while in this case, trying to put in my pocket, I missed and dropped it. When I picked it up the back glass was shattered. It was upsetting because of their ultimate protection claims. Now I have to pay for a replacement. I won’t buy Otterbox again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
iPhone 13
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product. No complaints at all
I would recommend this to a friendOttebox iPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box clear phone case is great. Protects my phone as well as making the phone “look” bigger
I would recommend this to a friend- Pros mentioned:Magsafe, Protection
Otter box case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows me to charge my phone with mag safe. It protects my case
I would recommend this to a friend great minimalist case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great minimalist case, this is my second one. You should definitely consider.
I would recommend this to a friendRazer gold cards
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The card’s works perfectly thanks to the agent that assisted me
No, I would not recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! I needed a new case for my phone and I love how the case feels in my hand
I would recommend this to a friendOtterBox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and friendly service thank you very much I really appreciate it.
I would recommend this to a friendNice case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice case. Modern and minimalist, classic.
I would recommend this to a friendKeeps look of the phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is very sturdy - lets color of phone shine through
I would recommend this to a friend- Pros mentioned:Magsafe
Good but not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a goodcase. Well built and works great with my magsafe charger. The only thing is that less than 1 week after my kid got it, he dropped his phone outside and it fell on street and cracked the screen protector. While the phone seems to be fine, I would have thought the case would have protected the screen a bit more.
I would recommend this to a friend - Pros mentioned:Protection
Can’t Survive 3 ft Drop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used an otterbox and tempered glass screen protector with my iPhone 14 Pro from day 1. I have taken good care of it and not done anything significant that should cause damage to it. Then one fateful day, I dropped my phone while removing it from my pocket, and the entire back cracked. The crack started on the side of the camera bump, so I suspect a design flaw created a pressure point that caused the phone to crack when dropped a certain way. Otherwise, it’s a good case, but there is no point in having one if it cannot survive a 3 ft fall. It definitely does not meet the 3x Mil Std rating that Otterbox claims, but Otterbox does not stand by their product and will not replace the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are truly sorry that you had such a discouraging experience with your iPhone's display having been damaged during the fall from your pocket. Unfortunately, an outcome such as this is really about the specific dynamics of the incident rather than the design of the case. We can certainly appreciate how it might not be seen that way, but we do an excessive amount of drop testing on the case design, and the camera area has proven to be no more or less at risk.
You are correct that our warranty does not provide any assistance for device repairs or replacement, though we would be more than happy to help get you a new OtterBox for use once that has been resolved. Please feel welcome to touch base at 1-855-688-7269, and we will be glad to assist you with this.
Warmly,
OtterBox Customer Support
- Pros mentioned:Case quality
OtterBox Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome case, extremely comfortable and easy to install!
I would recommend this to a friend Strong and durable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very strong and durable definitely recommend I drop my phone a lot and it withstands me
I would recommend this to a friend- Pros mentioned:Color, Fit
Love It!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit - great color - great quality - great price.
I would recommend this to a friend Protecting cases
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter makes Great cases! Highly recommended for any phone.
I would recommend this to a friend