Customer Ratings & Reviews
- Model:
- 77-83592
- SKU:
- 6471823
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro highly for its excellent protection and perfect fit. The MagSafe compatibility and overall case quality are also appreciated, along with the available colors and comfortable grip. While some find it slightly bulky and consider the price on the higher end, the case is easy to use, supports wireless charging, and is lightweight with a solid feel.
This summary was generated by AI based on customer reviews.
great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great case feel like my phone is a super hero………..
I would recommend this to a friendSwitched from android
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was on Android forever until an update made my phone unusable. Decided to finally give the iPhone a shot and it’s been amazing so far. Both platforms are pretty neck and neck, but with how seamless the iPhone functions and the additional features such as IMessage and FaceTime, Im glad I made the switch
I would recommend this to a friend- Pros mentioned:Fit
I phone 13 outter box case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit's good, solid made, good product for a good price.
I would recommend this to a friend Great thin protective case with MagSafe!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this case. Otterbox makes quality cases and I have always been a fan of the symmetry series. It is nice and thin yet still protective! The buttons are easy to press and have a nice click. You can’t go wrong with otterbox!
I would recommend this to a friendNasty yellowing of case in a little over a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is ok but I warn that it will turn yellow. I have had this case for a little over a month and it is already yellow on the whole border. I don’t place my phone anywhere where it could’ve changed to this color and work in an office away from any dirt or anything of that matter. Highly unsatisfied and so not recommend!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Jess!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
No good phone case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This otter box mag safe case is no good. I took it off my iPhone 13 Pro to clean my iPhone and the bottom seam of this otter box iPhone case seperated from the bottom 3 months after I purchased it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
- Pros mentioned:Fit
Scratchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case fits great and feels decent in your hand. The worst part is the sharp seam that runs around the face which scratches your ear when talking. Really annoying and disappointed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe! We appreciate your feedback about the front edge of your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so of that doesn't get smoother after some use, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Great replacement for XS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mostly wanted a phone for a better camera, but also because I needed to replace my old iPhone XS because the screen cracked. I love my new phone. I love the night feature of the camera. And 5G is pretty awesome as well!
I would recommend this to a friendNot reliable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird. This case stretched out then split. The round thing in it fell off also. My daughter had it maybe three months.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're so sorry to hear the Symmetry Series+ case for your iPhone 13 Pro has taken on some damage there. We understand that you expect more longevity out of your OtterBox. There's no need to worry though! We have our fantastic product warranty in place to keep you covered when things go sideways. Just give our friendly Otters a ring at 1-855-688-7269 and they'd be more than happy to look into your case replacement options with you.
Best,
OtterBox Customer Support
Super sturdy yet sleek!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic phone case! Supportive and study feeling yet sleek and thin. I wish there were more colors for the 13 Pro, as I ended up going with a simple black, but would’ve loved more options!
I would recommend this to a friendDoes Not Protect from small drops
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not protect my phone when dropped from at about 2.5 ft. My phone fell off my bed and hit the ground. Now the back of it is shattered. I never had this issue with Insignia or Tech 21
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are so sorry to hear of the damage your iPhone 13 Pro sustained to its backside while under the watch of the Symmetry Clear Series+ case. We truly do put forth every effort—from design and materials to manufacturing and post-production testing—to ensure our cases will provide the best protection available to limit the potential for such discouraging outcomes, but unfortunately, any given incident is still subject to some unique dynamics that prevent us from being able to eliminate all risk.
Unfortunately, our warranty won't be able to help with device repairs or replacement, though we'd very much like to help get you set up with a new OtterBox for a fresh start on that side of things. Please feel welcome to reach us at 1-855-688-7269, and we'll be glad to assist you further.
Kindly,
OtterBox Customer Support
Applelover
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I'd miss the regular bulky Otter Boxes I normally buy to protect my phone, but I don't. I have had a few mishaps and my phone has been protected every time.
I would recommend this to a friendDisappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap feeling case with the Otterbox name on it. Why make a case this bad? Who wants to drop $1000 on a phone and then have it feel like this case...
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Although the Symmetry Series+ case might not seem like much to write home about, you can rest assured that it's got it where it counts! We put forth every effort—from design and materials to manufacturing and post-production testing—to ensure it'll be up to the challenge of helping to keep your iPhone safe from harm.
That said, if it's just not your thing, we do have a ton of other options for your device. Feel free to give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to talk shop!
Best,
OtterBox Customer Support
Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2ND otter box I’ve purchased & they are pretty hardy, my husband has dropped & banged his his case has held. The newer ones look much better!
I would recommend this to a friendGreat iPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sturdy. I already dropped it a couple of times and no problems!! Works great, I like the look and good price. Perfect!
I would recommend this to a friend- Cons mentioned:Price
Fancy Poor Thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money on this expensive case. There are equally strong and less expensive hard case for iPhones available.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not happy with your Symmetry Series+ with MagSafe! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters through the link below, or give us a call at 1-855-688-7269.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Good, but it’s a bit purple
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality case but it’s more purple than blue. Ended up returning it due to the color.
I would recommend this to a friend- Pros mentioned:Magsafe
Looks great. Wireless charging 3/5.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MagSafe case works on most wireless chargers but not all. As far as looks, it’s my favorite yet.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that you're liking your Symmetry Series+ with MagSafe for the most part! Keep in mind, this case will perform best with Apple's MagSafe charger and out Charging Pad for MagSafe. If you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Cute and sturdy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved otter box for it’s reliability and this time it’s no exception. Color is very cute and case is sturdy.
I would recommend this to a friendJunk phone case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume control buttons on left side worked for two days and will now not push the key on the phone. This is the second otter-box case that has done same thing!! Product is junk and would not purchase another one
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Kevin! We are so sorry to hear that you are experiencing an issue with the volume buttons on your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation via warranty replacement.