Customer Ratings & Reviews
- Model:
- 77-83592
- SKU:
- 6471823
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro, particularly for its protective qualities and perfect fit. The MagSafe compatibility and overall case quality are also well-received. While some find the price a bit high, the case is generally considered not too bulky.
This summary was generated by AI based on customer reviews.
Pretty much Junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clear was cool at first, but it needs to be removed an cleaned frequently.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Nicholas! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Great replacement for XS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mostly wanted a phone for a better camera, but also because I needed to replace my old iPhone XS because the screen cracked. I love my new phone. I love the night feature of the camera. And 5G is pretty awesome as well!
I would recommend this to a friendSuper sturdy yet sleek!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic phone case! Supportive and study feeling yet sleek and thin. I wish there were more colors for the 13 Pro, as I ended up going with a simple black, but would’ve loved more options!
I would recommend this to a friendNot reliable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird. This case stretched out then split. The round thing in it fell off also. My daughter had it maybe three months.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're so sorry to hear the Symmetry Series+ case for your iPhone 13 Pro has taken on some damage there. We understand that you expect more longevity out of your OtterBox. There's no need to worry though! We have our fantastic product warranty in place to keep you covered when things go sideways. Just give our friendly Otters a ring at 1-855-688-7269 and they'd be more than happy to look into your case replacement options with you.
Best,
OtterBox Customer Support
Applelover
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I'd miss the regular bulky Otter Boxes I normally buy to protect my phone, but I don't. I have had a few mishaps and my phone has been protected every time.
I would recommend this to a friendDoes Not Protect from small drops
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not protect my phone when dropped from at about 2.5 ft. My phone fell off my bed and hit the ground. Now the back of it is shattered. I never had this issue with Insignia or Tech 21
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are so sorry to hear of the damage your iPhone 13 Pro sustained to its backside while under the watch of the Symmetry Clear Series+ case. We truly do put forth every effort—from design and materials to manufacturing and post-production testing—to ensure our cases will provide the best protection available to limit the potential for such discouraging outcomes, but unfortunately, any given incident is still subject to some unique dynamics that prevent us from being able to eliminate all risk.
Unfortunately, our warranty won't be able to help with device repairs or replacement, though we'd very much like to help get you set up with a new OtterBox for a fresh start on that side of things. Please feel welcome to reach us at 1-855-688-7269, and we'll be glad to assist you further.
Kindly,
OtterBox Customer Support
No good phone case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This otter box mag safe case is no good. I took it off my iPhone 13 Pro to clean my iPhone and the bottom seam of this otter box iPhone case seperated from the bottom 3 months after I purchased it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap feeling case with the Otterbox name on it. Why make a case this bad? Who wants to drop $1000 on a phone and then have it feel like this case...
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Although the Symmetry Series+ case might not seem like much to write home about, you can rest assured that it's got it where it counts! We put forth every effort—from design and materials to manufacturing and post-production testing—to ensure it'll be up to the challenge of helping to keep your iPhone safe from harm.
That said, if it's just not your thing, we do have a ton of other options for your device. Feel free to give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to talk shop!
Best,
OtterBox Customer Support
Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2ND otter box I’ve purchased & they are pretty hardy, my husband has dropped & banged his his case has held. The newer ones look much better!
I would recommend this to a friendGreat iPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sturdy. I already dropped it a couple of times and no problems!! Works great, I like the look and good price. Perfect!
I would recommend this to a friend- Cons mentioned:Price
Fancy Poor Thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money on this expensive case. There are equally strong and less expensive hard case for iPhones available.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not happy with your Symmetry Series+ with MagSafe! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters through the link below, or give us a call at 1-855-688-7269.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Good, but it’s a bit purple
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality case but it’s more purple than blue. Ended up returning it due to the color.
I would recommend this to a friendCute and sturdy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved otter box for it’s reliability and this time it’s no exception. Color is very cute and case is sturdy.
I would recommend this to a friend- Pros mentioned:Magsafe
Looks great. Wireless charging 3/5.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MagSafe case works on most wireless chargers but not all. As far as looks, it’s my favorite yet.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that you're liking your Symmetry Series+ with MagSafe for the most part! Keep in mind, this case will perform best with Apple's MagSafe charger and out Charging Pad for MagSafe. If you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
OtterBox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 13 Pro - Black
I would recommend this to a friendBest case for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked these kind of cases because they made it feel more secure when you accidentally drop it.
I would recommend this to a friendGreat Phone, Great Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone decent price. Service was great and setting up the new line was quicker than expected.
I would recommend this to a friendPhonecase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case so far! Have no complaints about it. Great price as well
I would recommend this to a friendA solid iPhone case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid case. Not too heavy. Works great with my iPhone 13 plus
I would recommend this to a friendOtterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox is always the best! If I get a new phone, I HAVE to get an Otterbox for it.
I would recommend this to a friend