Customer Ratings & Reviews
- Model:
- 77-89217
- SKU:
- 11342680
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mag safe charger is quick and easy, case is very durable
I would recommend this to a friendHeck yeah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute and sturdy love the quality and easy to keep clean
I would recommend this to a friendGreat Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case to have. Hard shell to reduce damage from falls.
I would recommend this to a friendDurable otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son has had the same one and it works great as ever.
I would recommend this to a friendGreat iPhone Case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit is great and is very durable! Not too bulky!
I would recommend this to a friendclear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it canzshiw off the beautfiul color of my phone
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got on sale, quite pleased. Clear case allows red color of phone to show.
I would recommend this to a friendNot what they claim
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case said it was suppose to be very sturdy phone fell from lap onto the ground in side my house and broke the back of my phone still not even a foot drop. Would have rather something else for the price point!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are so sorry to hear that your iPhone sustained such damage to its backside while the Symmetry Series+ case was in play. We'd love to learn more about your recent discouraging experience and see what we can do to help get things get back on track a bit. Although we won't be able to extend our warranty to your Apple device, we would very much like to help get you set up with a new OtterBox for use once repairs have been made. Please feel welcome to reach us at 1-855-688-7269, and we'll go from there.
Kindly,
OtterBox Customer Support
Ms
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t fit my iPhone 13 as good as my last otter box case
I would recommend this to a friendiPhone 14 case fail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barley dropped my phone and the screen broke on the back this case isn’t protected at all so
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Troy! We're so sorry to hear about your unfortunate experience with the Symmetry Series+ case for your iPhone 14. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case.
Kindly,
OtterBox Customer Support
Not a good buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my I phone pro max and it didn’t fit correctly, I also dropped it ones and it cracked
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for any frustration that you experienced. This specific case is designed to fir the iPhone 14 and has compatibility with the iPhone 13 as well, but will not fit any of the iPhones in the Pro Max size. To ensure your case fits perfectly on your device, you will want to choose a case that is specifically labeled for your device.
Not charger adaptable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn’t charge on my iottie…. I have to take the case off to charge it in my car. I’m returning it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Regina! So sorry for any inconvenience you may have had with the Symmetry Series+ case for your iPhone 14/13. While we've thoroughly tested and confirmed this case will work seamlessly with any of our MagSafe or Qi wireless chargers, we don't perform any third party testing and are therefore unable to guarantee the compatibility between our case and another company's charger. We hope this case has been working well for you despite this minor concern, but please feel free to give our customer service team a buzz at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Best,
OtterBox Customer Support
Idk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very protective, i dropped my phone and the back of the case broke
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you experienced a break in your case following a device drop. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Slippery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the color of the item but having it in hand. It felt slippery and unsecure in hand.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are pumped to hear that you're a lover of our Lime All Yours Symmetry Series+ case, but we are sorry to hear about your slippery situation. We are always looking for ways to create better cases, and we will be sure to pass your feedback along for you. In the meantime, if there is anything that we can do to help further, give us a ring at 1-855-688-7269 and we would be happy to do so.
Cheers,
OtterBox Customer Support
Protects phone but turned yellow quickly
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Effective case but it is expensive for the amount of discoloration I got around the edges.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're happy to hear you've been a fan of this case despite these minor imperfections that have popped up. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. We understand that you expect more out of your OtterBox though. Please give our CS team a buzz at 1-855-688-7269 and they'd be more than happy to dive into your warranty replacement options with you.
Kindly,
OtterBox Customer Support
Its horrible
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for maybe a month before the sides started to yellow
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that your Symmetry Series + case experienced an issue with discoloration. We have a great warranty and we would be most happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Protective case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This OtterBox case fits my iPhone 14 perfectly. I love the fun purple color. I somehow managed to drop my phone in the worst way within a day of putting on this case, and it really protected it! It was such a bad drop that I expected to turn over the phone and see a smashed screen, but there wasn’t a single mark or ding on my phone. I’m not a huge fan of the plastic feel of this case, but it does the job of protecting my phone, and that’s what matters.
I would recommend this to a friendDoesn't work with wireless charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a case, Otterbox has always been great, and this is the 10th or 11th case I've owned. But with the new iPhone 13, I first tried the Commuter case, and I couldn't use it with my wireless recharger, so I thought I'd try the Symmetry because it is advertised to be Magsafe. It still doesn't work with my wireless charger. Disappointing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Oh no! We're so sorry to learn about your wireless charging troubles. You're correct to say that our Commuter Series case isn't MagSafe compatible, but this Symmetry Series+ case should work seamlessly with our MagSafe chargers. Are you using a non-MagSafe wireless charger with this case? Just give our Otters a quick ring at 1-855-688-7269 and they'll be more than happy to troubleshoot this with you or hook you up with a brand-new replacement if needed!
Cheers,
OtterBox Customer Service Team
not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive, too hard, wish you had a bigger selection because I would have chosen something different. Hard and slippery, sure what you don't want to avoid dropping your phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .That's a fair amount of things that weren't quite to your liking with the Symmetry Series+ case, and we're sorry it was such a disappointment for you. As one of our most streamlined options, we went with the smooth outer finish in an effort to provide an easy grab from pockets and such, though we certainly aren't interested in encouraging any mishaps.
Our standard Defender Series Pro case has an outer synthetic rubber slipcover, so that might be more of what makes sense for your comfort level. Feel free to take a closer look right here on Best Buy's website, and give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to talk shop!
https://www.bestbuy.com/site/otterbox-defender-series-pro-hard-shell-for-apple-iphone-14-and-apple-iphone-13-black/6510990.p?skuId=6510990
Happy Holiday Season,
OtterBox Customer Support
Perfect case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Perfect protection for my iPhone. The color is beautiful and protect all around the phone. It’s light weight too.
I would recommend this to a friend