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Customer Ratings & Reviews

Your price for this item is $29.95
The comparable value price is $49.95

Customer reviews

Rating 4.7 out of 5 stars with 640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 640 reviews
  • Rated 1 out of 5 stars

    Waste of money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with this case, my sons phone cracked. I would NOT recommend this case. Very disappointing since I spent $50 on this case and it now can’t be returned.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are so sorry to hear of the extremely disappointing experience of your son's iPhone having sustained such damage while under the watch of the Symmetry Series+ case. Everything we do is to help limit the potential for such things, but unfortunately, any given incident is still subject to a variety of unique dynamics that prevent us from being able to eliminate all exposure to risk.

      We regret that our warranty cannot be extended to your device, but we would very much like to get your son set up with a new case for a fresh start on that side of things. Please feel welcome to reach us at 1-855-688-7269, and we'll be glad to assist you further.

      Warmly,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Womp womp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like this phone. It really is no different that the other recent models. The only bright side is the standard increased storage.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Not sure how your review of a device got synched up with a product listing for an OtterBox, but we thought we'd give you a heads-up on that in case you want to work with Best Buy to get that straightened out and have a better shot at reaching your intended audience.

      Happy Holiday Season,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    iPhone 13 case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for my IPhone 13 and it fits perfect and looks great on my IPhone and the price was real good I would recommend anyone to buy this case.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ehh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side button for turning the screen on and off does not fit correctly. You have to pull the phone out of the case if you want to use it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We totally get how important an accurate fit is when it comes to maximum protection and performance, and we're sorry that you're having such a discouraging go of it with your new Symmetry Series+ case.

      Is there any chance you have the iPhone 14 Pro rather than the iPhone 14 this specific case was designed for? Although the two devices have nearly identical outer dimensions, the placement of those side controls is slightly different and would explain the dynamic you've experienced. Please feel welcome to give our friendly Otters a call at 1-855-688-7269 so we can get a better understanding of the situation and help figure out the best path forward!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Fitment issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case does not fit the phone well, it constantly pops off exposing the edges of the phone

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      You're not wrong to expect a snug, secure fit from the Symmetry Series+ case, and we're sorry that you've had such an unnerving start with your new one. Let's dial things in with a brand-new warranty replacement that should do the trick. Just give our handy Otters a call at 1-855-688-7269, and we'll have this cinched down in no time!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Love the case!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! The shiny color and the layer of protection are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Protects the phone from breaking if dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m clumsy and have already dropped my new phone a couple of times, luckily this case in addition to a screen protector has kept my phone safe and working well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case for Cell Phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's phone. It's a solid phone case that is easy to use. Got the clear model so she can show off the color of her phone. Have not had any concerns so far! Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone and new covet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected! Unfortunately I have dropped my phone a time or two since putting it on my phone and I have had no problems. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it 5 stars because that’s all they had. This case fits perfect and it’s slim. Fits comfortably in my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is much lighter than previous OtterBox cases I have tried, and it is very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cases

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection and easily removed. I recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cover for spring or fall!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the iPhone cover, which was the wrong size. Good looking, sturdy case, and it didn’t come in the size I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone accessory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, very pretty color, fast delivery. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case out there. It’s inexpensive and it’s great protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of this case. Great value for this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subtle sparkle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the subtle sparkle, and the case is good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek clean lines perfect fit Sturdy yet light Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, but slippery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers good protection, and I like the look of it, but it is slippery and easy to drop.

    No, I would not recommend this to a friend