Customer Ratings & Reviews
- Model:
- 77-89192
- SKU:
- 11247269
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Otter box phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid easy to assemble ;love. Best Buy diversity of products
I would recommend this to a friendSmudges A Lot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case shows fingerprints easily and looks dirty.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with any questions or concerns you may have on this!
Not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of the worst cases I’ve ever purchased
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with any questions/concerns/feedback you may have on this!
Yellowing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case, but it’s already yellowing after not even a month!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You're not wrong to expect a longer aesthetic lifespan from the Symmetry Series+ case than a mere month, and we're sorry things have gone visually sideways in such a hurry. Fortunately, we've got an awesome warranty in place that will help clear things up for the long haul with a brand-new warranty replacement that is sure to stand the test of time.
Feel free to set things in motion online through the following link, or give us a call at 1-855-688-7269, and we'll be glad to help with that! https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Support
iPhone case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the wrong size when I received it so not able to use it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Carol! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Terrible product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warped after less than a year of ownership. Now have to pay more to get it replaced under manufacture warranty
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Jon! We are so sorry to hear you are experiencing issues with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!
Case turned yellow
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the clear/stardust case and turned yellow after only a few months even though it claimed to have anti yellow technology
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that your Stardust case experienced a yellowing issue. There are a number of factors in our environment that can contribute to that occurring. We have a great warranty and we would be happy to get you a brand new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Turned color
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like how the color changed started to look dirty and the rubber on the sides got dark
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
GARBAGE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage!!! Phone dropped from about 18” and screen cracked?!? DON’T WASTE YOUR MONEY!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you’d like a new case.
TURNED YELLOW AFTER 2 MONTHS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.turns yellow, save your money or get ready to keep buying one every two months
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for the discoloration issue you have experienced with that Symmetry + Series case. We have an amazing warranty so please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Not what it advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not fit the IPhone 14 pro max as it advertised on the box
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Not sure what all would be going on with the packaging you received, but this particular Symmetry Series+ case appears to be the one that was designed solely for use with the iPhone 14 Plus rather than the iPhone 14 Pro Max you're looking to cover. Although the two devices have nearly identical overall dimensions, they have very distinct side control placement and camera setups, so we make specific products for each.
If you have the iPhone 14 Pro Max, here's the link to the correct case right here on Best Buy's website: https://www.bestbuy.com/site/otterbox-symmetry-series-for-magsafe-hard-shell-for-apple-iphone-14-pro-max-clear/6510985.p?skuId=6510985
Feel free to give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to help!
Happy Holiday Season,
OtterBox Customer Support
Otterbox case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Normal case, exactly what you’d expect. Definitely protects my phone if it falls! Color is even cuter in person.
I would recommend this to a friendDecent protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Handy phone case that does its job. Protects my iPhone 14 well and allows it to charge as it should. No problems with application or wear. so far.
I would recommend this to a friendIncredible phone case!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing! I have dropped my phone many times! My phone has no cracks. The case itself is not damaged either! I love this case!
I would recommend this to a friendVery sturdy case I’m very satisfied.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very protective , I’ve dropped my phone already and not a scratch. Very slick in appearance.
I would recommend this to a friendAbsolutely love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this case and how protective it is. Can’t beat the great prices!
I would recommend this to a friendGreat Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outterbox was cheap stylish and easy to use I love it
I would recommend this to a friendsturdy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is a little loose on my iPhone 14+, but it is great at keeping it safe from being dropped .
I would recommend this to a friendOtterbox Symmetry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase First Otterbox Love It My Phone Gets the worse all day long from precipitation to a sandstorm to a hurricane will buy this brand for life.
I would recommend this to a friendWicked good case!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case is probably the most indestructible case over the owned
I would recommend this to a friend