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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1025 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Symmetry Series+ for MagSafe as offering excellent protection and a great fit for the Apple iPhone 14 Pro. Many appreciate the case's color options and design, along with the seamless functionality of MagSafe. While some users noted the case adds a bit of bulk, the positive feedback on protection and ease of use outweighs this concern for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,025 reviews
  • Rated 5 out of 5 stars

    W case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W case would recommend to anyone looking for one I’ve used it for over 3 months now

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great protection - Holds & Shows Dirt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Stands up against the daily use of a 16 year old and meeps the phone imaculate. The bad…its a clear case and it looks gross after 3 months. Worth the $ for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone case is of great quality. Easy to install. Mute switch is a bit difficult to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Sturdy not bulky

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone. Slim. The only down fall is I’ve had this case for a few months and the design is very faded. Over all happy with the product

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that the graphic design has faded from your Symmetry Series + case. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Terrible experience in Best Buy store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more experience with the store, I believed that because it is a large and recognized company you would have quality standards in their products, but when I received the product I was surprised that scratches were coming and that the phone battery was not from a new phone but from an already used and returned in non-optimal conditions to sell, when he went to the store returned best buy to ask about it they told me that they were not responsible despite the fact that I found the product on the store page and there was no specification of the Conditions of both phones, which beyond helping complicated me even when I tried to make a claim. My experience with the store was terrible

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome just what I wanted, love it recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and stable phone, great caamera, amazing speaker and microphone improvements, etc. This phone is much better that the predecessors, however still pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and works great. The magnetic part on the back snaps right onto your charger. Got it on sale, and I would’ve bought it for regular retail price.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    beautiful color but stains easily :-/

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] this lime green is my fave color so the case caught my eye right away but i’ve only had it less than a month and the dye from jeans or black pants just transferred over so quick :/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazinf quality and lived it. Biught it for 10 bucks in a n offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase,l for the iPhone 14. Never unsatisfied with Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 2 out of 5 stars

    Seems to be low quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is simple and seems to protect well at first. I like the way it looks and that it's not too bulky. The reason for the low score is that after just barely a year of using it the back of the case is starting to separate from the rest. This means the side bumpers start to spread out.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Great iPhone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Case. I purchased the clear case in order to display the new color of my phone. It’s sleek but sturdy and most importantly the sides are a rugged rubber so the phone doesn’t slip out of your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clear case allows charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Really like that this one has a softer rubber feel then other brands that are more plastic like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case, a little bulky, but not as bulky as some. I got the green, and got my wife purple. The silicone part of the case does stain very easily though, so that’s why I’m knocking off a star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It has the durability of an otter box but love the color! And it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took the plunge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the quantum leap from iPhone 8 to iPhone 14and it’s great! The bigger screen, new features as well as improved, battery last so much longer, and the face recognition is really nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this clear otter box case!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case but I don’t like how it turns yellowish tint after a bit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the case but can’t use my old wireless charger with it. The case sticking out where the camera prevents it from charging. I ordered an apple charger so we’ll see how it goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it but it was labeled for a 13 pro and the side switch buttons did not line up and I am now unable to return it because I threw away the packaging in haste.

    I would recommend this to a friend