Customer Ratings & Reviews
- Model:
- 77-89048
- SKU:
- 6510973
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series+ for MagSafe as offering excellent protection and a great fit for the Apple iPhone 14 Pro. Many appreciate the case's color options and design, along with the seamless functionality of MagSafe. While some users noted the case adds a bit of bulk, the positive feedback on protection and ease of use outweighs this concern for most.
This summary was generated by AI based on customer reviews.
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual with otter box, the case is built well and works as advertised.
I would recommend this to a friendNew phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit different from previous iPhone but camera upgrade is awesome
I would recommend this to a friendGood strong case with browning flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible literally turned brown in Less then 2 weeks and I was not even in any dirty places
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Good case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case sturdy and durable. It is thin and doesn’t feel bulky
I would recommend this to a friendGood case. Ok MagSafe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is great. The MagSafe is not as strong as I would like.
I would recommend this to a friendGreat case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and a great product as always with Otterbox.
I would recommend this to a friendiPhone 14 protective cover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The iPhone 14 plus protective cover is of good quality.
I would recommend this to a friendIphone Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow i loce iphone and i love ptterbox 10/10 if i could
I would recommend this to a friendGreat at first, completely ruined within a year.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the look of this case, but it completely fell apart within a year of standard pocket use. The rim became completely detached from the backplate. I couldn’t recommend this to anyone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Ryan We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
defective product was shipped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, defective product was shipped, half was missing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
Solid case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is good - OtterBox has always been a good product.
I would recommend this to a friendPhone Case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case did not protect phone. The back of my phone got cracked and I was unaware of when it happened.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Cute, but do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone slipped out of my hand and fell onto the welcome mat below. When I picked the phone up, the back was shattered. Reviews on the company’s site are similar. This is happening to lots of people. Protect your phone with something better!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there. We're so sorry to hear about your phone while under the watch of the Symmetry Series+ case. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though.
If you're looking for a case with a bit more protection, you might want to check out one of our multi-layered cases, like the Commuter Series or Defender Series Pro XT. Or if you don't plan on using the MagSafe feature from you device, we have our Otter + Pop Symmetry Series case that features a built-in PopSocket. Please feel free to give us a call at 1-855-688-7269 with any questions or if you'd like a new case!
Best,
OtterBox Customer Service Team
Questionable otter box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to give a poor review. My brand new phone dropped and unfortunately It cracked. I need to determine if this is a defect with the brand new case or a poor fit.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Didn’t receive item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t receive the item. Called customer service they didn’t help.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Nancy! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit snug with a screen protector applied and thin camera protector on. I would think with the Otterbox brand name and cost that it would fit over a thin screen protector for the front and camera on the back
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you've been having a bit of a disappointing experience with the Symmetry Series+ case when trying to use various screen and camera protectors with it. Although we don't currently make any camera lens covers, we do have a number of screen protector options that can be added to the mix for those interested in an extra layer of security for the face of their device.
You can check out all of the options we have over on the official OtterBox website, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop!
Best,
OtterBox Customer Service Team
Not worth the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible protection, dropped my phone from waist height and the whole back glass of my I-phone 14 pro shattered
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there. We're sorry to hear about your experience with the Symmetry Series+ case for your iPhone 14 Pro. We understand that can be a bit discouraging to deal with. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our Otters a ring at 1-855-688-7269 with any questions or if you'd like a new case.
Warm regards,
OtterBox Customer Support
OtterBox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this case. The on/off button does not work well on the case. I would not recommend it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Cassandra! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Back of Iphone Shattered
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped it with this case and the back of the iphone shattered
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Jeffrey! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Wrong title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The name of the item says it is for iPhone 14 Pro. It is not - it is for the Pro Max - I had to return this because it was the wrong item.
No, I would not recommend this to a friend