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Customer reviews

Rating 4.5 out of 5 stars with 1020 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Symmetry Series+ for MagSafe as offering excellent protection and a great fit for the Apple iPhone 14 Pro. Many appreciate the case's color options and design, along with the seamless functionality of MagSafe. While some users noted the case adds a bit of bulk, the positive feedback on protection and ease of use outweighs this concern for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,020 reviews
  • Rated 1 out of 5 stars

    Absolutely NO

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back of my phone completely shattered with this case on from less than a 2 ft fall

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are so sorry to hear of the damage your iPhone sustained while under the watch of the Symmetry Clear Series+ case during what was a seemingly mild spill. Although distance is certainly one factor when it comes to whether or not things unfold in this way, the amount of force and angle upon impact are just a few of the others that can play a role. Every possible effort is genuinely made to ensure our products will offer the very best protection available to limit the potential for such discouraging outcomes, but unfortunately, any given incident is still subject to a variety of unique dynamics which are at times beyond our control, and we are unable to guarantee that all exposure to risk will be eliminated.

      Our warranty won't be able to help with device repairs or replacement, though we'd very much like to help get you set up with a new OtterBox for a fresh start on that side of things. Please feel welcome to reach us at 1-855-688-7269, and we'll be glad to assist you further.

      Kindly,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Design, Protection

    Rated 4 out of 5 stars

    Stylish Protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Symmetry Series+ phone case offers stylish protection for your device. With its robust construction and reliable drop protection, it ensures your phone stays safe from accidental bumps and drops. The sleek design adds minimal bulk to your device while providing a secure grip. Although the style could be slightly more customizable, the Symmetry Series+ strikes a good balance between protection and aesthetics. The case is durable and long-lasting, with easy access to all ports and buttons. If you're looking for a stylish and protective phone case that doesn't compromise on durability.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk, Price

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and great feel in the hand. Could be cheaper. However, the case seems very protective and minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Protection

    Rated 5 out of 5 stars

    Good feel in hand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good grip, nice color and feels solid to hold. Phone is well encased

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 4 out of 5 stars

    An Otterbox that isn’t painful to look at

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, looks very subtle but can definitely lose the tacky MagSafe ring decal. Great buy for the price, definitely recommend over the Apple cases

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Cell phone protective cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iPhone 14 Pro. I really like the clear protective cover. You can see the color of my phone and it provides excellent protection.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Bulk, Feel

    Rated 4 out of 5 stars

    Perfectly fine case but not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my iPhone 14 Pro because I liked the colors, the flowered design, and Otterbox's reputation. However, as it turns out, I did not like the feel of the case in my hand nor the slight transparency. Also, it is a bit bulkier than the Apple silicon case. It is a perfectly good case, functional with a lovely graphic. It just isn't for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Lightweight case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight perfect if you do not want a bulky case! My husband loves his case and his phone hasn’t broken

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Perfect Phone Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple phone case that I knew would protect my phone - and this case fits the bill! I love the color, the grip on the side makes it easy to hold and use, and the raised lip protects the screen and cameras (it was tested and proved when I accidentally dropped my phone, lol). Overall great case!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 4 out of 5 stars

    Otterbox case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite phone case i have ever had. It it cute, light weight, and protective. My only problem is the magsafe magnet inside of the case caused the case to crack in half from taking it in and out of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Bought One for Me, Had to Get One for Him Too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits snug, keeps my phone safe, and that magnet thing sticks like a tick on a hound . Liked it so much I grabbed another for my boyfriend . Now he can’t say I don’t take care of him ❣️

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Fine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most aspects of phone cases are subjective. You like the way it looks or you don't. I like the way it looks. The fit is good, and I like the texture. It doesn't feel like it adds a lot of bulk and I feel like it is protecting my phone from drops. Overall, a fine case, if not a little spendy for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    OtterBox for my iPhone, Great fit and finish 100%

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never owned an OtterBox symmetry case before, but bumped into a review and decided to look around to see if I could find a good deal on it. Best Buy. My local electronic store had the case exact one I was looking for so I purchased it and FedEx delivered it when I put it on my phone oh my God it fit like a glove. It looks so nice. It’s a really unique design that’s on it. Also too well worth the money. Thank you Best Buy for a good price and a good item

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective & Simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this case for a year now and love it. I have dropped my phone many times and you barely see a dent in my case. My phone still looks like it did out of the box. My only problem with this case is that the magsafe circle on the inside peeled off a few months after owning it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Clear Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, functional, smooth textured phone case. I’ve dropped my phone a few times and luckily this case has protected it from getting any damage. I have no complaints about it and definitely recommend if you’re in the market for a clear case.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    "Robust Protection & Stylish Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Otterbox Hard Shell for my iPhone 14 Pro, and I must say I'm impressed with the quality and protection it offers. The case feels extremely robust, and it fits the phone perfectly, providing easy access to all buttons and ports. The hard shell offers excellent protection against drops and impacts, giving me peace of mind about my expensive device. Plus, the design is sleek and stylish. Overall, I highly recommend the Otterbox Hard Shell for anyone looking to keep their iPhone 14 Pro safe without compromising on style.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality case and fits the phone great. Easy to hold and not bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasn’t sure about it at first!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is lightweight and easy to put on! It also allows me to identify my phone quickly. My friends and family members have black covers which sometimes make it hard ID mine in a group setting. Glad I took a chance on it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case I’ve ever used on any iPhone! It fits like a glove, it’s grippy and the mag safe works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Feel

    Rated 4 out of 5 stars

    Solid choice for iPhone 14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits well, and offers a sense of good protection for the iPhone 14. The patterns in the case help identify this from all other black cases, but offer no enhanced grip or other benefit. This case does have, like many others, a clammy feel to it, which is unavoidable except for leather cases (my preference, actually). All told, this is a fine product, for quite a bit less than other offerings. Find it on sale and it is especially attractive for the cost-savings.

    I would recommend this to a friend