Customer Ratings & Reviews
- Model:
- 77-88950
- SKU:
- 6510997
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series+ for MagSafe as offering excellent protection and a great fit for the Apple iPhone 14 Pro. Many appreciate the case's color options and design, along with the seamless functionality of MagSafe. While some users noted the case adds a bit of bulk, the positive feedback on protection and ease of use outweighs this concern for most.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Iphone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda pricey. At least i can find my phone in a sea of same dark colored phones. Mine stands out.
I would recommend this to a friend Hard to put on
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you have a protection cover for csmera lenes the case is hard to put on.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Susyo! We apologize for any inconvenience using accessory products with this case. Because we do not presently manufacture or sell individual camera lens protection products, we are unable to verify or deny the compatibility of such products with our cases. If our Customer Service Team may assist with any questions or needs related to the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help
- Pros mentioned:Magsafe
IPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since ive made this purchase i have been loving this case on my phone. I love it.
I would recommend this to a friend OtterBox iPhone 14 pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good phone case however, it cracked the back of my iPhone 14 pro and had to get a replacement phone from apple.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear your iPhone was somehow compromised while under the watch of the Symmetry Series+ case. Without a better understanding of the situation, it's tough to really even speculate as to how things went down. We do put our cases through extensive drop testing to ensure they'll provide the best protection available to help limit such discouraging outcomes, but unfortunately, any given incident is still subject to a variety of unique dynamics that are at times beyond our control. We can't extend our warranty to the device, as we aren't the manufacturer, but give us a ring at 1-855-688-7269 if you have any questions or if you would like a replacement case.
Warm regards,
OtterBox Customer Support
- Pros mentioned:Fit
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case! perfect fit for my iphone 14 pro. i highly recommend this product
I would recommend this to a friend - Pros mentioned:Protection
Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects my phone really well. Love hoe secure my phone feels in the case.
I would recommend this to a friend - Pros mentioned:Magsafe
great case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like otter box products. Especially with MagSafe. we now us MagSafe chargers.
I would recommend this to a friend Dirty and impossible to clean
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The age of the case get very dirty and it’s impossible to clean it up bother me a lot
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! You discovered one of our favorites in the Symmetry Series + Lime All Yours case! We apologize that the case has become discolored with use over time. Please give our amazing CS Team a call at 1-855-688-7269. We would be most happy to assist you with this issue.
Does Not Adequately Protect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this case on August 1, 2024 and put it on my brand new iPhone 14 Pro (phone was an Apple Care replacement for a phone that had water damage). Yesterday, 08/22/2024, my cat swiped my phone off the top of my nightstand. The phone fell to the floor (nightstand is standard height), fell on the wood floor below and the entire back shattered. I’ve had better protection from cases that cost a fraction of this one. I’m not happy that I now have to pay another Apple Care deductible. I do not recommend this case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Decent Grinch Color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Otterbox but would not buy again, gets way too dirty.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We appreciate the feedback and hope you are enjoying your new case! If any problems do arise in the future, give our CS Team a call at 1-855-688-7269 and we are happy to help! Thank you again!
Would Not Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The edges got stained from my jeans pocket and it won’t wash off.
No, I would not recommend this to a friend- Pros mentioned:Fit
Otter box commuter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case fits great and looks nice. Great protection for my new phone
I would recommend this to a friend - Pros mentioned:Protection
Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case to be useful with iPhone and to carry it around to be safe
I would recommend this to a friend Broken quickly.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap plastic just like the mall kiosk. Did not even last 3 months. Turned an ugly yellow.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Doent protect well
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like looks but the protection isnt really there.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are glad you enjoy the great look of the Symmetry Series + Case. It also offers great protection that we hope you grow to enjoy with time and use as well. If our Customer Service Team may be of assistance, please do not hesitate to reach out to us. We are always happy to help!
Rubber sides fade with time
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color on the sides of the case fades into a dirty yellow. Otherwise good protective case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're sorry to hear about this odd situation with our Symmetry Series+ case for your iPhone 14 Pro! Thankfully, we have an awesome product warranty policy and we would be happy to get a replacement sent your way! Just give us a ring at 1-855-688-7269 and one of our friendly Otters will get you taken care of.
Kindly,
OtterBox Customer Support
- Pros mentioned:Protection
Good, but not great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good, protective case. I have gotten this case in the past for my old phone and the only reason why I give this 3 stars is because it is starting to turn a yellow shade like my previous cases. The package said that it now would not turn yellow, but it has. Otherwise, it is an amazing case!
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Awesome to know the Symmetry Series+ case has your vote of confidence in terms of protection, though we were certainly sorry to hear of the unsightly discoloration. Our Otter engineers work tirelessly to keep such cosmetic complications at bay, but unfortunately, we'll still get the occasional word of a case struggling out in the wild.
But we've got a great warranty that will help clear things up for the long haul with a brand-new replacement that is sure to keep your iPhone 14 Pro looking sharp. You can set things in motion through the link below, or give us a call at 1-855-688-7269 and we'll be glad to help with that!
https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season,
OtterBox Customer Service Team
Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than 2 years the Otterbox is falling apart. I purchased an Otterbox with the understanding that they are durable and last a long time. Unfortunately, that has not been my experience this time
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
- Pros mentioned:Fit
Good case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool phone case. Easy fit and doesn’t make the phone too fat
I would recommend this to a friend A nervous customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually the Otterbox Brand cases are some of the best. But after I purchased this product and saw a lot of the negative reviews and noticed how shallow the back part of the case is, in the area of the camera lens. I am very nervous about this case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Chris! We hope you enjoy the great features and protection the Symmetry Series for MagSafe has to offer. Should any questions or concerns arise, please do not hesitate to contact our Customer Service Team, as we are always happy to help!