Customer Ratings & Reviews
- Model:
- 77-88950
- SKU:
- 6510997
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series+ for MagSafe as offering excellent protection and a great fit for the Apple iPhone 14 Pro. Many appreciate the case's color options and design, along with the seamless functionality of MagSafe. While some users noted the case adds a bit of bulk, the positive feedback on protection and ease of use outweighs this concern for most.
This summary was generated by AI based on customer reviews.
Not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks so cheap. And the quality is not the best for that price
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. Please reach out to us via chat if we can be of any further assistance.
Good case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good case. Shows off the beauty of the phone and also protects it. Dropped my iPhone 14 a couple of times and its still as it was when i first got it. Also magsafe comptabile which is great.
I would recommend this to a friendBack of phone shattered
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it’s an otterbox it did not protect the BACK of my phone from shattering. I haven’t even had it for 6 months. Very upsetting.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Amy! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case.
Two thumbs up.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have overall confidence in Otterbox to keep my iPhone safe. I had one for my last iPhone and it protected it totally and with no damage. I highly recommend Otterbox.
I would recommend this to a friendWill discolor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cute case, but in a matter of months it starts to turn yellow tinge on edges of case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you have experienced a discoloration issue with your case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Great case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent iPhone 14 Pro case. I have had this case for three months and it has protected my phone well. Like all clear cases it will yellow over time.
I would recommend this to a friendNew phone setup made easy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The help at Best Buy is great! I purchased a new phone and it took only 30 minutes from the time I walked in to having my new phone setup and working.
I would recommend this to a friendno bueno
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone shattered. it’s not a good case. i would not purchase again
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Not Protective At All
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the phone for less than two weeks and i has been in this case the entire time. In those two weeks i have dropped my phone twice from waist height. The first drop shattered my screen protector, which is fine because Best Buy replaces them for free. The second, however, shattered my back glass, which costs a couple hundred bucks to have repaired. This case is clearly not protective AT ALL.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to learn about your unfortunate experience with the Symmetry Series+ case for your iPhone 14 Pro, Henry. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case.
Warm Regards,
OtterBox Customer Support
- Pros mentioned:Color
Stained really fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Around the phone starts getting stains just for having it in your pocket. It is sturdy and I love the color.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're elated to hear your loving your lilac colored Symmetry+ Series case, but sad to hear about the discoloration that's been happening. We recommend removing your device from the case, and washing the case lightly with hand soap and warm water. If this doesn't resolve your stain sorrows, give us a quick call at 1-855-688-7269 and we would be happy to get that lovely lilac color back in your pockets with a replacement case.
Cheers,
OtterBox Customer Support
Almost Perfect.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox are awesome and sturdy. I also love the lifetime warranty. However, I would have given it a 5 stars rating, but it felt slippery in my hands.
I would recommend this to a friendOtterSameOldIssue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this case because i had others for previous phones. The case gets loose right above the charging port where the case is thin on the screen side and becomes weak. I was hoping that this would be reinforced in follow up generations but I guess not. They were able to reinforce the area around the camera, why not around the charging ports? This will be the last on I purchase unless they figure out how to reinforce this weak point.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear about your Symmetry+ Series struggles. We are always thankful for any feedback we receive so we can continue improving all of our products and creating cases that you love. For the time being, if you find that your case is damaged, give us a call at 1-855-688-7269 and we would be happy to offer a replacement under our product warranty.
Cheers,
OtterBox Customer Support.
Okay!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is good but magnet is crappy. Doesn’t hold the mag case as well as it should.you can but for otter box brand.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad you are enjoying the structure of that Symmetry Series + case. The MagSafe is designed to optimize wireless charging and allows for you to use a whole host of amazing accessories with that case.
Booi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone case ever I’ve never cracked a phone in my life and I’ve had so many different brand cases including otter box but his case in particular sucks I drop my phone one time on the deck of a boat and the back of my phone shattered?? Not my screen the back the one place the case is supposed to protect the most!!! 10 out of 10 would not recommend
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Doesn’t fit!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero stars I would. This phone Does not fir whatsoever. It doesn’t come with even 1 screen protector. For over $40 I am so dissatisfied. This was a gift, so the item of course is not returnable. I thought Bestbuy would be a store I can trust and I am very loyal to stores I trust. Not purchase from Bestbuy any morel!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are sorry to hear the Symmetry Series case is not all you had hoped it would be. The Symmetry Series does not feature a built-in screen protector and was designed to be a sleek and slim option for device protection. If our Customer Service Team may answer any additional questions, please feel free to give us a call at 1-855-688-7269 and we are happy to help!
Great color!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case works as advertised. Love the color. After a few months of use, the edges of the case are discoloring from the oils in your skin.
I would recommend this to a friendPhone back shattered
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cute, but did not protect my phone from a 2ft drop and the entire glass back shattered.
No, I would not recommend this to a friendBad sizing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit the phone correctly and was loos around the camera
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you experienced a fit issue with the case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
defective product was shipped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, defective product was shipped, half was missing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
Good strong case with browning flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible literally turned brown in Less then 2 weeks and I was not even in any dirty places
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!