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Customer Ratings & Reviews

Your price for this item is $9.99
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The comparable value price is $49.95

Customer reviews

Rating 4.5 out of 5 stars with 997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the Symmetry Series+ for MagSafe as offering excellent protection and a great fit for the Apple iPhone 14 Pro. Many appreciate the case's color options and design, along with the seamless functionality of MagSafe. While some users noted the case adds a bit of bulk, the positive feedback on protection and ease of use outweighs this concern for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 997 reviews
  • Rated 1 out of 5 stars

    Poor quality, worse warranty.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell apart after a year. Otterbox wants to charge half the original price for shipping a replacement, and doesn't have the original color in stock. Choose a different company.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Andrew! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this via our warranty replacement. There is no cost associated with the product when doing a warranty replacement claim, the only charge associated is for the shipping to get the product to you. OtterBox

  • Rated 4 out of 5 stars

    What you'd expect from Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, basic Otterbox shell. Had one on my last Iphone and liked it so much, decided to get same one for my new 14.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy csse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect and has Tim to protect camera. I love the clear case so you can see the phone color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cute, super functional, love otterbox's quality on their cases, they're kind of the bes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what I was looking for. Wonderful protection for my new iPhone 14 Pro

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case did not protect phone. The back of my phone got cracked and I was unaware of when it happened.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 5 out of 5 stars

    Best case for the money!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tight fitment! Best case I’ve had. Thin, tight and fits like a glove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality as usual

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this otter box case because it’s the only case that holds up to my abuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vert sturdy, i did have to buy a screen protector, but the case is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bulky like some other cases I’ve purchased, nice slim case for the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product protects the iPhone very well. I would recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money on this product. After dropping my brand new iPhone 1 time with this case on, the back of the phone shattered. Absolutely useless product. Not designed to do what it is supposed to do. Thank goodness for apple care but seriously don’t waste your money.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're very sorry to learn about your unfortunate experience with the Symmetry Series+ case for your iPhone 14 Pro. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case.

      Warm Regards,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Love the cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and thick bumper. Love the sparkle! Also protects the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little different than previous versions but got used to it really quick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great at first, completely ruined within a year.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the look of this case, but it completely fell apart within a year of standard pocket use. The rim became completely detached from the backplate. I couldn’t recommend this to anyone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Ryan We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual with otter box, the case is built well and works as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit different from previous iPhone but camera upgrade is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and a great product as always with Otterbox.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t receive item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive the item. Called customer service they didn’t help.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Nancy! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case sturdy and durable. It is thin and doesn’t feel bulky

    I would recommend this to a friend