Customer Ratings & Reviews
- Model:
- 77-88950
- SKU:
- 6510997
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series+ for MagSafe as offering excellent protection and a great fit for the Apple iPhone 14 Pro. Many appreciate the case's color options and design, along with the seamless functionality of MagSafe. While some users noted the case adds a bit of bulk, the positive feedback on protection and ease of use outweighs this concern for most.
This summary was generated by AI based on customer reviews.
Back of phone shattered
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it’s an otterbox it did not protect the BACK of my phone from shattering. I haven’t even had it for 6 months. Very upsetting.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Amy! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case.
Great color!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case works as advertised. Love the color. After a few months of use, the edges of the case are discoloring from the oils in your skin.
I would recommend this to a friendDoesn’t fit!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero stars I would. This phone Does not fir whatsoever. It doesn’t come with even 1 screen protector. For over $40 I am so dissatisfied. This was a gift, so the item of course is not returnable. I thought Bestbuy would be a store I can trust and I am very loyal to stores I trust. Not purchase from Bestbuy any morel!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are sorry to hear the Symmetry Series case is not all you had hoped it would be. The Symmetry Series does not feature a built-in screen protector and was designed to be a sleek and slim option for device protection. If our Customer Service Team may answer any additional questions, please feel free to give us a call at 1-855-688-7269 and we are happy to help!
Not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks so cheap. And the quality is not the best for that price
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. Please reach out to us via chat if we can be of any further assistance.
Phone back shattered
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cute, but did not protect my phone from a 2ft drop and the entire glass back shattered.
No, I would not recommend this to a friendWhat you'd expect from Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, basic Otterbox shell. Had one on my last Iphone and liked it so much, decided to get same one for my new 14.
I would recommend this to a friendBad sizing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit the phone correctly and was loos around the camera
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you experienced a fit issue with the case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Sturdy csse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect and has Tim to protect camera. I love the clear case so you can see the phone color.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute, super functional, love otterbox's quality on their cases, they're kind of the bes
I would recommend this to a friendPoor quality, worse warranty.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fell apart after a year. Otterbox wants to charge half the original price for shipping a replacement, and doesn't have the original color in stock. Choose a different company.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Andrew! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this via our warranty replacement. There is no cost associated with the product when doing a warranty replacement claim, the only charge associated is for the shipping to get the product to you.
Great quality as usual
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this otter box case because it’s the only case that holds up to my abuse.
I would recommend this to a friendNice Case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bulky like some other cases I’ve purchased, nice slim case for the phone.
I would recommend this to a friendClear case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vert sturdy, i did have to buy a screen protector, but the case is good.
I would recommend this to a friendLove the cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and thick bumper. Love the sparkle! Also protects the camera
I would recommend this to a friendiPhone 14 pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little different than previous versions but got used to it really quick.
I would recommend this to a friendHorrible case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on this product. After dropping my brand new iPhone 1 time with this case on, the back of the phone shattered. Absolutely useless product. Not designed to do what it is supposed to do. Thank goodness for apple care but seriously don’t waste your money.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to learn about your unfortunate experience with the Symmetry Series+ case for your iPhone 14 Pro. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case.
Warm Regards,
OtterBox Customer Support
Good strong case with browning flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible literally turned brown in Less then 2 weeks and I was not even in any dirty places
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual with otter box, the case is built well and works as advertised.
I would recommend this to a frienddefective product was shipped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, defective product was shipped, half was missing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
New phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit different from previous iPhone but camera upgrade is awesome
I would recommend this to a friend