Customer Ratings & Reviews
- Model:
- 77-88950
- SKU:
- 6510997
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series+ for MagSafe as offering excellent protection and a great fit for the Apple iPhone 14 Pro. Many appreciate the case's color options and design, along with the seamless functionality of MagSafe. While some users noted the case adds a bit of bulk, the positive feedback on protection and ease of use outweighs this concern for most.
This summary was generated by AI based on customer reviews.
Good case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case sturdy and durable. It is thin and doesn’t feel bulky
I would recommend this to a friendiPhone 14 protective cover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The iPhone 14 plus protective cover is of good quality.
I would recommend this to a friendGood case. Ok MagSafe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is great. The MagSafe is not as strong as I would like.
I would recommend this to a friendOtterBox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An OtterBox clear very sturdy cover, with magna safe.
I would recommend this to a friendIphone Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow i loce iphone and i love ptterbox 10/10 if i could
I would recommend this to a friendGo Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love otterbox cases! I feel my phone is protected.
I would recommend this to a friendSolid case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is good - OtterBox has always been a good product.
I would recommend this to a friendQuestionable otter box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to give a poor review. My brand new phone dropped and unfortunately It cracked. I need to determine if this is a defect with the brand new case or a poor fit.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Cute, but do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone slipped out of my hand and fell onto the welcome mat below. When I picked the phone up, the back was shattered. Reviews on the company’s site are similar. This is happening to lots of people. Protect your phone with something better!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there. We're so sorry to hear about your phone while under the watch of the Symmetry Series+ case. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though.
If you're looking for a case with a bit more protection, you might want to check out one of our multi-layered cases, like the Commuter Series or Defender Series Pro XT. Or if you don't plan on using the MagSafe feature from you device, we have our Otter + Pop Symmetry Series case that features a built-in PopSocket. Please feel free to give us a call at 1-855-688-7269 with any questions or if you'd like a new case!
Best,
OtterBox Customer Service Team
disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit snug with a screen protector applied and thin camera protector on. I would think with the Otterbox brand name and cost that it would fit over a thin screen protector for the front and camera on the back
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you've been having a bit of a disappointing experience with the Symmetry Series+ case when trying to use various screen and camera protectors with it. Although we don't currently make any camera lens covers, we do have a number of screen protector options that can be added to the mix for those interested in an extra layer of security for the face of their device.
You can check out all of the options we have over on the official OtterBox website, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop!
Best,
OtterBox Customer Service Team
OtterBox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this case. The on/off button does not work well on the case. I would not recommend it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Cassandra! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Not worth the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible protection, dropped my phone from waist height and the whole back glass of my I-phone 14 pro shattered
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there. We're sorry to hear about your experience with the Symmetry Series+ case for your iPhone 14 Pro. We understand that can be a bit discouraging to deal with. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our Otters a ring at 1-855-688-7269 with any questions or if you'd like a new case.
Warm regards,
OtterBox Customer Support
Back of Iphone Shattered
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped it with this case and the back of the iphone shattered
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Jeffrey! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Wrong title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The name of the item says it is for iPhone 14 Pro. It is not - it is for the Pro Max - I had to return this because it was the wrong item.
No, I would not recommend this to a friendCracked Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone cracked with this outta box. Do not buy!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Will! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Do Not Get The Clear Color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clear color turns yellow very quick, In about 1.5 months it was already looking a nasty yellow
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're so sorry to hear that your relatively new Symmetry Series+ case has gone and pulled a bit of a chameleon act on you, but not to worry—we are on the case! Just ping our handy Otters through the link below or at 1-855-688-7269, and we'll be glad to help get this all cleared up with a brand-new warranty replacement that is sure to keep your iPhone looking sharp for the long haul!
https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season,
OtterBox Customer Support
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Quality, do not recommend. Feels flimsy and not easy to grip.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .So sorry to hear the Symmetry Series+ case for your iPhone 14 Pro wasn't what you were hoping for. Although that case may seem thin to you, we've thoroughly drop tested and confirmed it offers a DROP+ rating 3X the military standard for protection (MIL-STD-810G 516.6). As far as the case materials go, we crafted this case with synthetic rubber edges to help make things a bit more "grippable," but we apologize if you didn't find it to be sufficient. We appreciate you taking the time to share this feedback with us though. Please feel free to give our CS team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Cheers,
OtterBox Customer Support
Phone back broke after 2 feet drop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped my phone 2 feet off the ground while in this case and the back shattered
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear about your experience with the Symmetry Series+ case. We understand how frustrating that can be. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give us a ring at 1-855-688-7269 with any questions or if you'd like a new case.
Kindly,
OtterBox Customer Support
Frustrated
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case but after just two months the edges are discolored for no apparent reason
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Just two months in and your Symmetry Series+ case is suffering from such cosmetic complications?! Obviously not what either of us was expecting for your brief time spent with the case, but it won't be a problem for our handy Otters to help spruce things up with a brand-new warranty replacement that is sure to stand the aesthetic test of time going forward. Just send word through the link below or at 1-855-688-7269, and we'll be glad to get one in the works!
https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season,
OtterBox Customer Support
Save your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst got dirty by the 2 day looks horrible. Never again
No, I would not recommend this to a friend