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Customer reviews

Rating 4.5 out of 5 stars with 1395 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and great fit offered by the Symmetry Series+ case. Many appreciate the case's quality, color options, and seamless MagSafe compatibility. Positive feedback also highlights the ease of use and good grip provided. While some find the price a bit high, concerns about bulk and yellowing appear to be less prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,395 reviews
  • Rated 5 out of 5 stars

    Very sturdy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone case. And I love how sturdy it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love ❤️ no words can’t explain. 10/10 love it love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at an even better price everyone was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    14 pro max only

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, doesn’t work on my iPhone 13 Pro Max was told it would the home doesn’t line up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device!!! Alisha help with best customer service ever!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its alright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To slick for my liking. Easy to slip off of hand. No grip whatsoever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, and the texture. Thin, and still feels super tough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best. It protects the phone and allows it to charge wirelessly. Quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case well built very strong, cool color son loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case otter box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong long lasting case still have it on my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 pro max case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great slim and durable fit! Totally scratch resistant and looks great on the phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I would have given it five stars…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the color and design, so I’m willing to put up with the fact that the side buttons do not work very well. The volume ones barely work and the on off button on the right doesn’t work at all so I have to take it out of the case to push that button.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, Andrea! We're so sorry to learn about your disappointing experience with the Symmetry Series+ case for your iPhone 14 Pro Max, especially since you're such a big fan of the case color and design. If you're noticing that the volume and lock buttons on the case are a bit stiff, we find that they'll loosen up a bit after some usage. If this issue persists though, we'd be happy to look into your warranty replacement options with you. Please give our friendly Otters a call at 1-855-688-7269 with any questions, concerns, or to get things moving on your warranty claim.

      Kindly,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Perfect Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By no surprise, Otter Box once again has provided a sustainable phone case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute case. Mom love it. Bright enough for her to spot where she leaves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outer box always has a great case. A little bulky but does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome. Love the color and also love that the magnet is very strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and sleek! Just what I was looking for as a professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous must have phone case! Very durable for back to school

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great case, minor drawback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is strong and protects my phone well like most of the otterbox lines. However, while the back of the case has remained the beautiful bright neon green, the sides of the case are made of a softer material and seem to absorb dirt! Unfortunately, I will be replacing this case soon with something else.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, Jane! We're happy to hear the protection offered by the Symmetry Series+ case for your iPhone 14 Pro Max has been up to your standards so far. We apologize for any disappointment you've had with the look of the case though. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. The good news is we have our fantastic product warranty in place to keep you covered when something unexpected like this happens. Just give our awesome Otters a ring at 1-855-688-7269 and they'd be more than happy to look into your case replacement options with you.

      Best,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality OTTERBOX. This is one of the best case I have purchased.

    I would recommend this to a friend