Customer Ratings & Reviews
- Model:
- 77-88963
- SKU:
- 6510987
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent protection and great fit offered by the Symmetry Series+ case. Many appreciate the case's quality, color options, and seamless MagSafe compatibility. Positive feedback also highlights the ease of use and good grip provided. While some find the price a bit high, concerns about bulk and yellowing appear to be less prevalent.
This summary was generated by AI based on customer reviews.
iPhone Pro Max 14
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing case to protect my new iPhone Pro Max 14 phone
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case chi go c/c/m come c/c/m CNN cam cam com hmm
I would recommend this to a friendGreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Bought to go with my new phone. Very pretty
I would recommend this to a friendCase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I the case but hard to put on the 1st time. Nice case
I would recommend this to a friendgreat color very protective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the color pops and it protects my phone from drops
I would recommend this to a friendProtective!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was the first case a bought for my phone, it is an otter box so you know it will be good for protection. I wasn’t a fan of the texture of it however, hurt my fingers the way I hold it and didn’t have much grip to it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're sorry to hear that you are not loving the feel of our Symmetry Series+ case for your iPhone 14 Pro Max. We are always looking to improve our cases, and we greatly appreciate your feedback on this. We will be sure to pass it along to the correct teams for you. In the meantime, if there is anything that we can do to help, give us a ring at 1-855-688-7269!
Cheers,
OtterBox Customer Support
Works EVERY TIME!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect…as always. Otter box never disappoints!!!!
I would recommend this to a friend- Pros mentioned:Protection
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protective case, but the clear bumper on the left side is peeling horribly only a week in to ownership. Otter box has decent warranties on their products, but for $50, it should be much nicer than this.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You're not wrong to expect the very best from the Symmetry Series+ case, and that certainly includes the two materials of the thing staying together for the long haul. We're sorry things have gone sideways in such a hurry with your week-old case, but it won't be a problem for our handy Otters to fix this all up with a brand-new warranty replacement that is sure to stand the test of time.
Just give us a ring at 1-855-688-7269 and we'll get right on the case!
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit
Good Protection and still a slim case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case has a nice feel to it and was easy to fit to my phone. It has some good protection around the edges but is not excessively large. A nice compromise. The added magsafe magnet really works well.
I would recommend this to a friend Decent
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay case, kept my phone from breaking over the year. The case itself has started falling apart and clear cases seem to always yellow, but overall not a bad experience.
No, I would not recommend this to a friend- Pros mentioned:Protection
Great IPhone Case and Sturdy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure to keep this case on your iPhone and you will be happy. My wife loves this case for her new iPhone!! It is a good thing for her to ensure we don’t have a broken screen anymore!
I would recommend this to a friend The quality is bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just get this like 3 months ago and is already yellow that the price is too high for that quality
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Case is ok not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case works fine for low falls but cannot use the side buttons.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Love the Symmetry, but not the printed-on designs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a beautiful case, and the protection quality is phenomenal, the but back is just printed on and scrapes off easily. I returned it due to it getting wear after just two days of use, and got a solid color instead.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Great to know you were a big fan of the looks and protective nature of the Symmetry Series+ case, though we were certainly sorry to hear you ran into such rapid and unusual cosmetic complications.
For clarification, we don't actually print graphics on our cases. We use a process known as in-mold labeling to integrate designs into the cases themselves. That being so, it's really odd that you would have experienced a dynamic such as this, as it would generally require quite a bit of force to scrape into the thick of the case. We suspect this was just a random one-off and that you would not have the same thing occur with another unit.
If you're still in the market and have any questions about our cases for your awesome new iPhone 14 Pro Max, just give our friendly Otters a ring at 1-855-688-7269 and we'll always be happy to talk shop!
Best,
OtterBox Customer Service Team
Quality not what it used to be
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox quality has gone down hill. Back glass of my phone shattered after using this case. I’d recommend going with UAG over any otterbox case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Good practical case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked well for the phone, but I do wish this had a lens cover - it is curved up slightly by the lens, but I still feel I could scratch them easy on a hard surface. Have not tried the MAG Charger yet.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Great to know you're otherwise a fan of this Symmetry Series+ case, though we were sorry to hear that you're feeling a bit uneasy about the security of those backside camera lenses of your iPhone. Our internal drop testing didn't give us any cause for concern on this, but we'll definitely share your interest in a camera cover with our quality and design teams for their reference going forward.
If we can be of any other Otter assistance, just give us a call at 1-855-688-7269, and we'll always be happy to help!
Best,
OtterBox Customer Support
Broken
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had otter cases before but for some reason this one only lasted a few months the back of my phone craked within that time
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Jess! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Stains & Picks up Color
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it when it was new. Stained by sliding it my jeans pocket and darkened around the edges where I hold it. Tried to clean it but it didn't clean up. Lasted 3 months.
No, I would not recommend this to a friend- Pros mentioned:Protection
Phone Feels Protected - Great Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Case - Phone Feels Protected - it is a mix of hard plastic and softer rubber cover. I also added the Zagg screen glass and I feel safe.
I would recommend this to a friend - Pros mentioned:Protection
Sturdy case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case. Color is as pictured. Protrudes just enough above the glass to minimize scratches caused from dropping your phone.
I would recommend this to a friend