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Customer Ratings & Reviews

Your price for this item is $9.99
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The comparable value price is $49.95

Customer reviews

Rating 4.5 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and great fit offered by the Symmetry Series+ case. Many appreciate the case's quality, color options, and seamless MagSafe compatibility. Positive feedback also highlights the ease of use and good grip provided. While some find the price a bit high, concerns about bulk and yellowing appear to be less prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,380 reviews
  • Rated 2 out of 5 stars

    Nice Case But…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice case, but it will not work for the Belkin Boost 3–1 Wireless Charger Model WIZ004. The back side of the case is too thick for the charger to connect. If you’re planning on getting a 3–1 charger system, you are better off getting a hard clear case like the Apple clear case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there! We're sorry to hear about this! We do not test our products with third party items, so we cannot guarantee that our Symmetry+ Series case will work with any third party MagSafe charger. We apologize for the inconvenience! If you have any other questions regarding this case, give us a ring at 1-855-688-7269 and we would be happy to help!
      Cheers,
      OtterBox Customer Service OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it keeps my phone safe when i drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Nice color. Fits my wife’s phone well..

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Protects Protects

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great on my new IPHONE 14. Long time Otter Box Fan

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all that matters is the mag safe compatability than its perfect. The case is very thin and discolored within a month i tried different tricks to clean it but it continued to stay a yellow-ish clear color

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Ello! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Nice color, but gets dirty easily

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rubber trim on the case turned black within a week. Otherwise solid case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The Symmetry Series+ case most definitely isn't supposed to fade to black, and we're sorry that things have gone aesthetically sideways in such a hurry with yours. Definitely give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help get you set up with a brand-new warranty replacement that is sure to keep your iPhone 14 Pro Max looking sharp for the long haul!

      Best,
      OtterBox Customer Support OtterBox

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to use a wireless charger, but over all it’s a good case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blue jeans worst enemy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is amazing unless you wear tight jeans then the rubber easily stains

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Although the dye used in some jeans can be fairly intense, we still expect the Symmetry Series+ case to hold its own against such formidable foes, and we're confident that a brand-new warranty replacement will be better able to do precisely that. Feel free to ping our friendly, color-conscious Otters at 1-855-688-7269, and we'll be glad to help get things cleaned right up!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 2 out of 5 stars

    review of the purchase of the case that I bought a

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that it is not of good quality because I have only had the product for a few days and it already has some scratches and I keep it in my pants pocket and absolutely nothing else, that is why I think that it is of very low quality.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you have experienced some scratching on your Symmetry Series + case. The sleek style and functionality of the Symmetry Series + is designed to work well in pockets, so we would absolutely invite you to give our great CS Team a call so we can assist with this issue via our amazing warranty: 1-855-688-7269. OtterBox

  • Rated 1 out of 5 stars

    not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i buy this for my iphone 14 pro max and dint not cover my phone at all

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      So sorry to hear this Symmetry Series+ Clear case wasn't what you were expecting. This case features our one-piece, ultra-sleek design for those who prefer a thin and light case that slips easily in and out of pockets. If you're looking for a case with a bit more protection, you might want to check out our Commuter Series or Defender Series cases. Please feel free to give our team a call at 1-855-688-7269 with any questions.

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 2 out of 5 stars

    Its EHHH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay. Im not even sure how well it will hold up if it drops. Its all plastic. If you hVe a Pro Max it definitely makes it feel much larger than it should be. I stick with my Apple Leather case and use this when im outdoors, fishing and stuff.. I wouldnt buy it again.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there! Thanks so much for taking the time to share your thoughts on this Symmetry Series+ case with us. We're sorry to hear the case materials and size weren't exactly what you were hoping for, but we did thoroughly test this case to confirm it has a 3X DROP+ rating. If you have any other thoughts you'd like to share with us or if any questions arise, please don't hesitate to give our friendly Otters a ring at 1-855-688-7269.

      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 3 out of 5 stars

    Slippery phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors etc.. But case is too slick to keep in a pocket.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap & flimsy, and doesn’t seem like it would do much for protection if you dropped it! So I returned it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Michelle! We are always looking to improve our products thanks to feedback like yours. Thank you for trying our case and if you do ever have a problem with one of our cases in the future, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    Ok phone case.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was good until the rubber surrounding started to stretch and wasn’t a clean fit anywhere. Edges popping of with out even trying to take case off.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Hunter! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    I returned it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so hard to put on the phone I really struggled to put it on. I thought I was gonna break my phone and it kind of feels a little cheap so I ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that the case installation process was frustrating. For any future case or troubleshooting needs, please give our CS Team a call at 1-855-688-7269 and we are happy to help however we are able! OtterBox

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone the day after purchasing this phone case and completely shattered the back glass

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case. OtterBox

  • Rated 2 out of 5 stars

    Case stains

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but this case gets discolored around the edge and no cleaner will get it back to original color. I have also experienced this with another color of this same type case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're very sorry to learn about your unfortunate experience with the Symmetry Series+ case for your iPhone 14 Pro Max. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. The good news is we have our amazing product warranty in place to keep you covered when something unexpected like this happens. Please give our customer service team a call at 1-855-688-7269 and they'd be more than happy to get the ball rolling on your replacement case.

      Kindly,
      OtterBox Customer Support OtterBox

  • Rated 2 out of 5 stars

    wanted to love this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was beautiful for about a month, the sides are pretty much brown now and I thought that wasn't supposed to happen. definitely not worth the cost.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that you have experienced a discoloration issue with your Symmetry Series + case. We have a great warranty and we would be happy to get you a brand new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Great Slim Case for the new iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the iPhone 14 Pro Max. Not as grippy as I hoped but it does not easily slip out of my hands. Quality is good and typical of the Otterbox brand. Slim and stylish. I would recommend to others.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the quality I have come to expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is usually my go-to case from Otterbox but this version seems to be a bit lower quality than I’m used to. It’s not terrible but it’s definitely not up to the usual Otterbox standards that I expect.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thanks for making Otter your go-to, we really do appreciate the support! We were both sorry and surprised that you felt like the quality of your most recent Symmetry Series+ case for your awesome new iPhone 14 Pro Max was lacking a bit, as we work really hard to continually up our game.

      If there's anything specific that we can help with, please feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll always be happy to talk shop!

      Best,
      OtterBox Customer Service Team OtterBox