Customer Ratings & Reviews
- Model:
- 77-88963
- SKU:
- 6510987
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product for its exceptional protection, great fit, and overall good case quality, along with its appealing design and color options. They also appreciate its good grip, ease of use, and lightweight nature, noting its compatibility with MagSafe. Furthermore, users are pleased that the case is not bulky and does not yellow over time, a common issue with other clear cases. However, some customers feel that the product is overpriced.
This summary was generated by AI based on customer reviews.
Blue jeans worst enemy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is amazing unless you wear tight jeans then the rubber easily stains
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Although the dye used in some jeans can be fairly intense, we still expect the Symmetry Series+ case to hold its own against such formidable foes, and we're confident that a brand-new warranty replacement will be better able to do precisely that. Feel free to ping our friendly, color-conscious Otters at 1-855-688-7269, and we'll be glad to help get things cleaned right up!
Cheers,
OtterBox Customer Service Team
- Pros mentioned:Color
Greatness is short lived
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bright color it looks beautiful! However, after a while (less than two weeks) the sides started turning a different color and I no longer feel proud to show it off…
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Yikes! We're so sorry to hear about your experience with the Symmetry Series+ case for your iPhone 14 Pro Max, especially considering you were such a fan of the case design. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. No need to worry though! We have our product warranty in place to keep you covered when things go sideways like this. Just give our awesome Otters a ring at 1-855-688-7269 and they'd be glad to go over your replacement options with you.
Cheers,
OtterBox Customer Support
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard to use a wireless charger, but over all it’s a good case.
No, I would not recommend this to a friendnot good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i buy this for my iphone 14 pro max and dint not cover my phone at all
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .So sorry to hear this Symmetry Series+ Clear case wasn't what you were expecting. This case features our one-piece, ultra-sleek design for those who prefer a thin and light case that slips easily in and out of pockets. If you're looking for a case with a bit more protection, you might want to check out our Commuter Series or Defender Series cases. Please feel free to give our team a call at 1-855-688-7269 with any questions.
Cheers,
OtterBox Customer Service Team
Slippery phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the colors etc.. But case is too slick to keep in a pocket.
No, I would not recommend this to a friendIts EHHH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay. Im not even sure how well it will hold up if it drops. Its all plastic. If you hVe a Pro Max it definitely makes it feel much larger than it should be. I stick with my Apple Leather case and use this when im outdoors, fishing and stuff.. I wouldnt buy it again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! Thanks so much for taking the time to share your thoughts on this Symmetry Series+ case with us. We're sorry to hear the case materials and size weren't exactly what you were hoping for, but we did thoroughly test this case to confirm it has a 3X DROP+ rating. If you have any other thoughts you'd like to share with us or if any questions arise, please don't hesitate to give our friendly Otters a ring at 1-855-688-7269.
Cheers,
OtterBox Customer Support
review of the purchase of the case that I bought a
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel that it is not of good quality because I have only had the product for a few days and it already has some scratches and I keep it in my pants pocket and absolutely nothing else, that is why I think that it is of very low quality.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced some scratching on your Symmetry Series + case. The sleek style and functionality of the Symmetry Series + is designed to work well in pockets, so we would absolutely invite you to give our great CS Team a call so we can assist with this issue via our amazing warranty: 1-855-688-7269.
I returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so hard to put on the phone I really struggled to put it on. I thought I was gonna break my phone and it kind of feels a little cheap so I ended up returning it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that the case installation process was frustrating. For any future case or troubleshooting needs, please give our CS Team a call at 1-855-688-7269 and we are happy to help however we are able!
Ok phone case.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case was good until the rubber surrounding started to stretch and wasn’t a clean fit anywhere. Edges popping of with out even trying to take case off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Hunter! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Case stains
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case but this case gets discolored around the edge and no cleaner will get it back to original color. I have also experienced this with another color of this same type case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to learn about your unfortunate experience with the Symmetry Series+ case for your iPhone 14 Pro Max. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. The good news is we have our amazing product warranty in place to keep you covered when something unexpected like this happens. Please give our customer service team a call at 1-855-688-7269 and they'd be more than happy to get the ball rolling on your replacement case.
Kindly,
OtterBox Customer Support
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap & flimsy, and doesn’t seem like it would do much for protection if you dropped it! So I returned it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Michelle! We are always looking to improve our products thanks to feedback like yours. Thank you for trying our case and if you do ever have a problem with one of our cases in the future, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Not the quality I have come to expect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is usually my go-to case from Otterbox but this version seems to be a bit lower quality than I’m used to. It’s not terrible but it’s definitely not up to the usual Otterbox standards that I expect.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thanks for making Otter your go-to, we really do appreciate the support! We were both sorry and surprised that you felt like the quality of your most recent Symmetry Series+ case for your awesome new iPhone 14 Pro Max was lacking a bit, as we work really hard to continually up our game.
If there's anything specific that we can help with, please feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll always be happy to talk shop!
Best,
OtterBox Customer Service Team
wanted to love this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was beautiful for about a month, the sides are pretty much brown now and I thought that wasn't supposed to happen. definitely not worth the cost.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you have experienced a discoloration issue with your Symmetry Series + case. We have a great warranty and we would be happy to get you a brand new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
OtterBox Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just noticed this past week that I have two new cracks on the face of the phone along the edges. Not real happy with the product that was installed on my new phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're so sorry to hear about your experience with the Symmetry Series+ case for your iPhone 14 Pro Max. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. This case features raised edges around your screen and camera to assist with drop protection, but we apologize if this wasn't helpful in this specific situation. We do recommend pairing this case with one of our trusted screen protectors, like the Alpha or Amplify Glass, if you're looking for 360 degree protection. We can't extend our warranty to the device, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our CS team a ring at 1-855-688-7269 with any questions or if you'd like to get things moving on a new case.
Warm regards,
OtterBox Customer Support
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well hopefully I’ll never drop the phone because not sure any case could truly protect it from that but on the other hand seems to be very sturdy and reliable. :)
I would recommend this to a friend- Cons mentioned:Yellowing
It’s okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really nice until the part that goes around the screen starts to discolor from normal use
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced a discoloration of the Lime All Yours color case. We have an amazing warranty and we would be most happy to get you into a new case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Its okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case its thick and fully covers the phone. My only issue is that it can easily pop out. Sometimes i full it out my pocket and realize its halfway off.
No, I would not recommend this to a friend- Pros mentioned:Color
Nasty dirty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color but it got dirty so fast and you can’t get it clean — waste of $$$
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad you have been enjoying the Lime All Yours color, and we apologize that your case has experienced a discoloration issue. We have an amazing warranty and we would be happy to assist with a warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
back of phone cracked
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back of phone cracked. Take care of the area around the camera or your going to crack your whole back of your phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you’d like a new case.
Nice color not very protective
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color of this case but the back of my phone did shatter on concrete.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello!
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.