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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the product for its exceptional protection, great fit, and overall good case quality, along with its appealing design and color options. They also appreciate its good grip, ease of use, and lightweight nature, noting its compatibility with MagSafe. Furthermore, users are pleased that the case is not bulky and does not yellow over time, a common issue with other clear cases. However, some customers feel that the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,403 reviews
  • Rated 5 out of 5 stars

    Great lime green color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, but one thing that would have made it even better is to make it glow in the dark too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all that matters is the mag safe compatability than its perfect. The case is very thin and discolored within a month i tried different tricks to clean it but it continued to stay a yellow-ish clear color

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Ello! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case that has held up against a lot of drops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adds a little weight

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. It adds weight to my phone just a little bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone case, Very durable and pretty. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really good. color is fading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case feels good but the color on the outer edge is starting to change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case! Nice Sparkle!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand of cases and the shine in this one is really enjoyable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good phone case.I would recommend it to anyone,with iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    14 pro max only

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, doesn’t work on my iPhone 13 Pro Max was told it would the home doesn’t line up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great product. My son uses it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best. It protects the phone and allows it to charge wirelessly. Quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone case. And I love how sturdy it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its alright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To slick for my liking. Easy to slip off of hand. No grip whatsoever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 pro max case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great slim and durable fit! Totally scratch resistant and looks great on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at an even better price everyone was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device!!! Alisha help with best customer service ever!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, and the texture. Thin, and still feels super tough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love ❤️ no words can’t explain. 10/10 love it love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I would have given it five stars…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the color and design, so I’m willing to put up with the fact that the side buttons do not work very well. The volume ones barely work and the on off button on the right doesn’t work at all so I have to take it out of the case to push that button.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, Andrea! We're so sorry to learn about your disappointing experience with the Symmetry Series+ case for your iPhone 14 Pro Max, especially since you're such a big fan of the case color and design. If you're noticing that the volume and lock buttons on the case are a bit stiff, we find that they'll loosen up a bit after some usage. If this issue persists though, we'd be happy to look into your warranty replacement options with you. Please give our friendly Otters a call at 1-855-688-7269 with any questions, concerns, or to get things moving on your warranty claim.

      Kindly,
      OtterBox Customer Support OtterBox