Customer Ratings & Reviews
- Model:
- 77-88969
- SKU:
- 6511019
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent protection and great fit offered by the Symmetry Series+ case. Many appreciate the case's quality, color options, and seamless MagSafe compatibility. Positive feedback also highlights the ease of use and good grip provided. While some find the price a bit high, concerns about bulk and yellowing appear to be less prevalent.
This summary was generated by AI based on customer reviews.
Decent
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay case, kept my phone from breaking over the year. The case itself has started falling apart and clear cases seem to always yellow, but overall not a bad experience.
No, I would not recommend this to a friend- Pros mentioned:Protection
Great IPhone Case and Sturdy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure to keep this case on your iPhone and you will be happy. My wife loves this case for her new iPhone!! It is a good thing for her to ensure we don’t have a broken screen anymore!
I would recommend this to a friend Love the Symmetry, but not the printed-on designs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a beautiful case, and the protection quality is phenomenal, the but back is just printed on and scrapes off easily. I returned it due to it getting wear after just two days of use, and got a solid color instead.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Great to know you were a big fan of the looks and protective nature of the Symmetry Series+ case, though we were certainly sorry to hear you ran into such rapid and unusual cosmetic complications.
For clarification, we don't actually print graphics on our cases. We use a process known as in-mold labeling to integrate designs into the cases themselves. That being so, it's really odd that you would have experienced a dynamic such as this, as it would generally require quite a bit of force to scrape into the thick of the case. We suspect this was just a random one-off and that you would not have the same thing occur with another unit.
If you're still in the market and have any questions about our cases for your awesome new iPhone 14 Pro Max, just give our friendly Otters a ring at 1-855-688-7269 and we'll always be happy to talk shop!
Best,
OtterBox Customer Service Team
The quality is bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just get this like 3 months ago and is already yellow that the price is too high for that quality
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Good practical case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked well for the phone, but I do wish this had a lens cover - it is curved up slightly by the lens, but I still feel I could scratch them easy on a hard surface. Have not tried the MAG Charger yet.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Great to know you're otherwise a fan of this Symmetry Series+ case, though we were sorry to hear that you're feeling a bit uneasy about the security of those backside camera lenses of your iPhone. Our internal drop testing didn't give us any cause for concern on this, but we'll definitely share your interest in a camera cover with our quality and design teams for their reference going forward.
If we can be of any other Otter assistance, just give us a call at 1-855-688-7269, and we'll always be happy to help!
Best,
OtterBox Customer Support
Does little to protect phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped my phone from waist high and it did not protect my phone. The back glass is completely shattered on my phone. This is the second otterbox case that had not protected my phone from shattering my back glass (I had it repaired). The drops were simple drops from 3- 4 feet high.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Barry! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Quality not what it used to be
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox quality has gone down hill. Back glass of my phone shattered after using this case. I’d recommend going with UAG over any otterbox case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Broken
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had otter cases before but for some reason this one only lasted a few months the back of my phone craked within that time
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Jess! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Stains & Picks up Color
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it when it was new. Stained by sliding it my jeans pocket and darkened around the edges where I hold it. Tried to clean it but it didn't clean up. Lasted 3 months.
No, I would not recommend this to a friend- Pros mentioned:Protection
Phone Feels Protected - Great Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Case - Phone Feels Protected - it is a mix of hard plastic and softer rubber cover. I also added the Zagg screen glass and I feel safe.
I would recommend this to a friend - Pros mentioned:Protection
Sturdy case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case. Color is as pictured. Protrudes just enough above the glass to minimize scratches caused from dropping your phone.
I would recommend this to a friend - Pros mentioned:Protection
Great Phone Case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it’s an OtterBox, super protective from a great company. Ver slim and doesn’t stick in your pocket when trying to pull it out.
I would recommend this to a friend - Pros mentioned:Protection
Good protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is low profile, and provides very good protection for the phone. The size of the case is one of the better features.
I would recommend this to a friend - Pros mentioned:Color
Phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this case. Multi colors is a plus, easy to find this case if you forget where you placed your phone
I would recommend this to a friend Cute
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool phone case. Scratches easily though. If there’s one thing that bothers me , it’s scratches on phone cases
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry you have experienced a scratching issue with your phone case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Pros mentioned:Case quality
Otter box Symmetry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion this is the best otter box case. It’s one piece and secures the phone very well. It is pretty expensive though.
I would recommend this to a friend Case is ok not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case works fine for low falls but cannot use the side buttons.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
- Cons mentioned:Bulk
Donna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a sleek, not bulky and yet durable case for your phone. I would recommend this for any iPhone purchase.
I would recommend this to a friend It is ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is ok. I’ve only had it for a few months and it is already starting to yellow and dust keeps getting inside the case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We apologize for any disappointment you've had with the Symmetry Series+ Clear case for your iPhone 14 Pro Max. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. We do also recommend the occasional case cleaning with warm water and mild soap to keep things looking sharp and dust-free. There's no need to worry though! If your case has seen better days, we have our fantastic product warranty in place to keep you covered. Just give our awesome Otters a ring at 1-855-688-7269 and they'd be happy to go over your replacement options with you.
Warm Regards,
OtterBox Customer Support
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a okay case , i needed it that day and that’s. Alll they had. It was only 14 doollars.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy the great features and amazing protection of the Symmetry Series case. If any questions or needs arise regarding the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help!