Customer Ratings & Reviews
- Model:
- 77-88969
- SKU:
- 6511019
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product for its exceptional protection, great fit, and overall good case quality, along with its appealing design and color options. They also appreciate its good grip, ease of use, and lightweight nature, noting its compatibility with MagSafe. Furthermore, users are pleased that the case is not bulky and does not yellow over time, a common issue with other clear cases. However, some customers feel that the product is overpriced.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Durable case bad color
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color of the case and although it looks good it instantly picks up dirt and dye from everywhere and everything
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're sorry to hear about your experience with the Symmetry Series+ case for your iPhone 14 Pro Max. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. We understand how that could be a bit disappointing though.
The goods news is we have our amazing product warranty in place to keep you covered when something unexpected like this happens. Please give our customer service team a call at 1-855-688-7269 and they'd be more than happy to help get the ball rolling on your replacement case.
Best,
OtterBox Customer Support
Stains & Picks up Color
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it when it was new. Stained by sliding it my jeans pocket and darkened around the edges where I hold it. Tried to clean it but it didn't clean up. Lasted 3 months.
No, I would not recommend this to a friendQuality not what it used to be
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox quality has gone down hill. Back glass of my phone shattered after using this case. I’d recommend going with UAG over any otterbox case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
- Pros mentioned:Protection
Make sure you get the right case for your phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case it’s working fine the one I got when I purchase the phone was leather and I dropped my phone and the protector screen cracked
I would recommend this to a friend The quality is bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just get this like 3 months ago and is already yellow that the price is too high for that quality
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
- Pros mentioned:Protection
Phone Feels Protected - Great Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Case - Phone Feels Protected - it is a mix of hard plastic and softer rubber cover. I also added the Zagg screen glass and I feel safe.
I would recommend this to a friend Broken
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had otter cases before but for some reason this one only lasted a few months the back of my phone craked within that time
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Jess! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
OtterBox - Symmetry Series+ for MagSafe Hard Shell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking case....protection is lacking. Dropped the phone the next day from about 3 feet up, and the back glass shattered.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
- Pros mentioned:Case quality
Very slim and protective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never owened an otterbox case because i always thought they were extrmely bulky. This phone case was phone fhe opposite, very slim!!
I would recommend this to a friend - Pros mentioned:Protection
Great Phone Case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it’s an OtterBox, super protective from a great company. Ver slim and doesn’t stick in your pocket when trying to pull it out.
I would recommend this to a friend - Pros mentioned:Protection
Sturdy case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case. Color is as pictured. Protrudes just enough above the glass to minimize scratches caused from dropping your phone.
I would recommend this to a friend - Pros mentioned:Protection
Good protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is low profile, and provides very good protection for the phone. The size of the case is one of the better features.
I would recommend this to a friend - Pros mentioned:Color
Phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this case. Multi colors is a plus, easy to find this case if you forget where you placed your phone
I would recommend this to a friend - Pros mentioned:Fit
Pristine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome case and fit like a glove. Gals that the product was in stock and easily purchased and pick up was a breeze.
I would recommend this to a friend - Pros mentioned:Case quality
Vince
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And I really love this iPhone case I like the color and I like the size and I like the quality of the material to make
I would recommend this to a friend - Pros mentioned:Case quality
Otter box Symmetry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion this is the best otter box case. It’s one piece and secures the phone very well. It is pretty expensive though.
I would recommend this to a friend Cute
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool phone case. Scratches easily though. If there’s one thing that bothers me , it’s scratches on phone cases
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry you have experienced a scratching issue with your phone case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Cons mentioned:Bulk
Donna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a sleek, not bulky and yet durable case for your phone. I would recommend this for any iPhone purchase.
I would recommend this to a friend Good stuff
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case and color. Otterbox is a well known name and you know what you’re trying when you buy one.
I would recommend this to a friendIt is ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is ok. I’ve only had it for a few months and it is already starting to yellow and dust keeps getting inside the case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We apologize for any disappointment you've had with the Symmetry Series+ Clear case for your iPhone 14 Pro Max. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. We do also recommend the occasional case cleaning with warm water and mild soap to keep things looking sharp and dust-free. There's no need to worry though! If your case has seen better days, we have our fantastic product warranty in place to keep you covered. Just give our awesome Otters a ring at 1-855-688-7269 and they'd be happy to go over your replacement options with you.
Warm Regards,
OtterBox Customer Support