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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the product for its exceptional protection, great fit, and overall good case quality, along with its appealing design and color options. They also appreciate its good grip, ease of use, and lightweight nature, noting its compatibility with MagSafe. Furthermore, users are pleased that the case is not bulky and does not yellow over time, a common issue with other clear cases. However, some customers feel that the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,403 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cutest otter box ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adorable super tough case! I have already dropped my new iPhone and this case protected it perfectly!!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Secure case that feels good when holding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is strong and when you are holding it you feel in control verses some cases feel cheap and flimsy.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Great phone case and with mag safe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, and is not slippery like the Apple branded version. Has the mag safe too, which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invaluable! Love otter cases, they have saved my various iPhones several times over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Color fading

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color but the use it will change color at the edges of the case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so glad you found the amazing Lime All Yours color. It's one of our favorites for sure! We apologize for the discoloration issue you have experienced. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is thin and provides protection all around. This case is thinner than the Apple cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the clear case a lot Very safe for your phone it’s very safe and liked very much

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice IPhone 14 pro max case. I feel confident if I drop my phone it will be protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Otto Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Otter box clear case. The sides are grippy and the phone is well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone all while still showing the beautiful color of my phone as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does little to protect phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone from waist high and it did not protect my phone. The back glass is completely shattered on my phone. This is the second otterbox case that had not protected my phone from shattering my back glass (I had it repaired). The drops were simple drops from 3- 4 feet high.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Barry! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Super Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case, very edgy and cute but at the same it proctest your phone !

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Good Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. I like that it's very minimalistic and seems functional as well. Recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good protection and fit, rubber sides get dirty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case overall but the rubber sides start to show dirt and wear wuickly due to the bright color

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 1 out of 5 stars

    Doesn’t fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because it said it would fit my iPhone 12 Pro Max. Ended up having to return the case because it did not fit and it was pushing all the buttons on the side of my iPhone. I love the color though!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced a fit issue with your case. Some of our iPhone 13 Pro Max cases do indeed have backwards compatibility to the iPhone 12 Pro Max, but cases for the iPhone 14 Pro Max do not have compatibility with the iPhone 12 Pro Max. If our Customer Service Team may answer additional questions or assist with case needs, please do not hesitate to reach out as we are happy to help! OtterBox

  • Rated 3 out of 5 stars

    Great but fades on sides really easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly amazing case but sides fade super quick and get dirty really easy staining the rubber sides!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whole phone made of glass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both sides are made of glass...the back was shattered in less than a week WITH a OtterBox on it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're very sorry to learn about your unfortunate experience with the Symmetry Series+ case for your iPhone 14 Pro Max. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our CS team a call at 1-855-688-7269 with any questions or if you'd like a new case.

      Warm Regards,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand and case to protect your iPhone. A little expensive but 100% worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking case, medium thickness, good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my new Iphone 14 Pro Max in black and ooof it looks sleek and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone case. The silicone is sleek and the colors are vibrant.

    I would recommend this to a friend