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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1392 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and great fit offered by the Symmetry Series+ case. Many appreciate the case's quality, color options, and seamless MagSafe compatibility. Positive feedback also highlights the ease of use and good grip provided. While some find the price a bit high, concerns about bulk and yellowing appear to be less prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,392 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter box Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case feels great and fits my I Phone 13 ProMax perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 14 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protection if you asked me I highly recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Popping case but not cleaning friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case but it gets dirty to easily. Difficult to clean

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We absolutely love the Lime All Yours color as well! Should you find you need assistance or warranty replacement of the case due to wear from cleaning or discoloration, please give our CS Team a call at 1-855-688-7269 and we are happy to help! OtterBox

  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Terrible case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly do not recommend! I bought this product and it started to get dingy within a week. I exchanged it to try it out again and the exact same thing happened. I would recommend going with Speck instead. I exchanged for a clear Speck case and it has been so much better

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      You're not wrong to expect the Symmetry Series+ case to be able to keep such cosmetic complications at bay, and we're sorry that you've had such unusual and disappointing back-to-back experiences. Although this wasn't anything that raised concerns during our internal testing of the case materials, we'll be sure to let our quality team know how things went for you.

      In the meantime, it sounds like you've landed on something else you're happy with, but if we can ever be of any Otter assistance down the road, just give us a call at 1-855-688-7269 and we'll always be happy to help!

      Happy Holiday Season,
      OtterBox Customer Support OtterBox

  • Rated 4 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover looks good and is sturdy… easy to apply too

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! Protects and fits extremely well

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fits like a glove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, space for magsafe charging, feels durable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and great fit. It is a little slippery

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scratches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches way too easily. And the scratched show badly.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there! We apologize you have experienced scratching on your Symmetry Series + case. We have an amazing warranty and would be most happy to replace that case to get back to the original Stardust sparkle you enjoyed. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection with a good feel. Looks great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to put on and it looks great on phone…..

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Protects Protects

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great on my new IPHONE 14. Long time Otter Box Fan

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it keeps my phone safe when i drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Nice color. Fits my wife’s phone well..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Case But…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice case, but it will not work for the Belkin Boost 3–1 Wireless Charger Model WIZ004. The back side of the case is too thick for the charger to connect. If you’re planning on getting a 3–1 charger system, you are better off getting a hard clear case like the Apple clear case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there! We're sorry to hear about this! We do not test our products with third party items, so we cannot guarantee that our Symmetry+ Series case will work with any third party MagSafe charger. We apologize for the inconvenience! If you have any other questions regarding this case, give us a ring at 1-855-688-7269 and we would be happy to help!
      Cheers,
      OtterBox Customer Service OtterBox

  • Rated 3 out of 5 stars

    Nice color, but gets dirty easily

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rubber trim on the case turned black within a week. Otherwise solid case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The Symmetry Series+ case most definitely isn't supposed to fade to black, and we're sorry that things have gone aesthetically sideways in such a hurry with yours. Definitely give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help get you set up with a brand-new warranty replacement that is sure to keep your iPhone 14 Pro Max looking sharp for the long haul!

      Best,
      OtterBox Customer Support OtterBox

  • Rated 3 out of 5 stars

    Blue jeans worst enemy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is amazing unless you wear tight jeans then the rubber easily stains

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Although the dye used in some jeans can be fairly intense, we still expect the Symmetry Series+ case to hold its own against such formidable foes, and we're confident that a brand-new warranty replacement will be better able to do precisely that. Feel free to ping our friendly, color-conscious Otters at 1-855-688-7269, and we'll be glad to help get things cleaned right up!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to use a wireless charger, but over all it’s a good case.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all that matters is the mag safe compatability than its perfect. The case is very thin and discolored within a month i tried different tricks to clean it but it continued to stay a yellow-ish clear color

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Ello! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i buy this for my iphone 14 pro max and dint not cover my phone at all

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      So sorry to hear this Symmetry Series+ Clear case wasn't what you were expecting. This case features our one-piece, ultra-sleek design for those who prefer a thin and light case that slips easily in and out of pockets. If you're looking for a case with a bit more protection, you might want to check out our Commuter Series or Defender Series cases. Please feel free to give our team a call at 1-855-688-7269 with any questions.

      Cheers,
      OtterBox Customer Service Team OtterBox