Customer Ratings & Reviews
- Model:
- 77-88969
- SKU:
- 6511019
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent protection and great fit offered by the Symmetry Series+ case. Many appreciate the case's quality, color options, and seamless MagSafe compatibility. Positive feedback also highlights the ease of use and good grip provided. While some find the price a bit high, concerns about bulk and yellowing appear to be less prevalent.
This summary was generated by AI based on customer reviews.
Very slim and protective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never owened an otterbox case because i always thought they were extrmely bulky. This phone case was phone fhe opposite, very slim!!
I would recommend this to a friendHard to put on, don’t recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely hard to put on, feels like you are going to damage the phone by the pressure you have to put to get it on. Returned it instantly.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Although we certainly do like to make a secure case, you obviously shouldn't have to worry about damaging your awesome new iPhone 14 Pro Max just by trying to install it into the thing, and we're sorry that you had such struggles.
We wish we'd have had the chance to work with you on a brand-new warranty replacement, which we trust would have provided a great fit for that trusted protection and peace of mind, though we can appreciate your decision to move quickly on that return. If you're still in the market and have any questions about our case options for your device, please do feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll always be happy to help!
Kindly,
OtterBox Customer Service Team
Pristine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome case and fit like a glove. Gals that the product was in stock and easily purchased and pick up was a breeze.
I would recommend this to a friendVince
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And I really love this iPhone case I like the color and I like the size and I like the quality of the material to make
I would recommend this to a friendGood case at good cost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! So far works like a charm. I really like that I can use it with wallet magnet and Qi charger.
I would recommend this to a friendCase already separated
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case separating and i have never dropped the case horrible
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Bleu! We are so sorry to hear you are experiencing a separation of your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Poor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My glass broke after it fell one time. I started using it then I dropped my phone. It broke right away!!
No, I would not recommend this to a friendGood stuff
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case and color. Otterbox is a well known name and you know what you’re trying when you buy one.
I would recommend this to a friendReally cute, but didn’t prevent breakage.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cute, but didn’t prevent breakage. I expected more from Otter ox.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you experienced an issue with your case. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a call at 1-855-688-7269 with any additional questions or if you’d like a new case.
I am in love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case very comfortable in my hands and I love that it shows my deep purple iPhone 14 pro max
I would recommend this to a friendSecure case that feels good when holding
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is strong and when you are holding it you feel in control verses some cases feel cheap and flimsy.
I would recommend this to a friend
What a waste of $50
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t normally write reviews, but otterbox has failed me again. You would think I would have learned my lesson 3 phones ago. A few days ago I dropped my phone from hip height onto a somewhat carpeted floor and didn’t realize until today the entire back side of my device is completely splintered and shattered in every way possible.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to learn about your experience with the Symmetry Series+ case for your iPhone 14 Pro Max. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a ring at 1-855-688-7269 with any questions or if you'd like a new case.
Kindly,
OtterBox Customer Support
Color fading
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color but the use it will change color at the edges of the case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad you found the amazing Lime All Yours color. It's one of our favorites for sure! We apologize for the discoloration issue you have experienced. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Doesn’t fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case because it said it would fit my iPhone 12 Pro Max. Ended up having to return the case because it did not fit and it was pushing all the buttons on the side of my iPhone. I love the color though!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced a fit issue with your case. Some of our iPhone 13 Pro Max cases do indeed have backwards compatibility to the iPhone 12 Pro Max, but cases for the iPhone 14 Pro Max do not have compatibility with the iPhone 12 Pro Max. If our Customer Service Team may answer additional questions or assist with case needs, please do not hesitate to reach out as we are happy to help!
Great case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lile this case way better than the clear apple branded one. Phone stays in great condition
I would recommend this to a friendHolds well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although you have to take the phone out to clean once in a while. This case is good to have.
I would recommend this to a friendGreat Case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly Recommend if you have any kids. Its lasted all the falls my kids have done to it.
I would recommend this to a friendHow cute!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of this case! Really hard to put on and take off, but very sturdy.
I would recommend this to a friendI didn’t feel “covered”.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the fact that the outside of the case was rubber, and not a sturdy plastic.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there!
Thanks so much for this feedback on our Symmetry Series+ case. We're sorry to hear it wasn't what you were hoping for. We use a combination of polycarbonate and synthetic rubber to provide your phone with some solid protection, but we understand your concerns. If this case wasn't cutting it for you, we'd recommend checking out our multi-layered Commuter Series or Defender Series cases. Please feel free to give us a call at 1-855-688-7269 with any questions you might have.
Cheers,
OtterBox Customer Service Team
No bueno
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole back of my phone broke on 1st dropped, won’t recommend
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.