Customer Ratings & Reviews
- Model:
- 77-89285
- |
- SKU:
- 6511022
Customer reviews
Rating 4.6 out of 5 stars with 210 reviews
(210 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the excellent protection and great fit offered by the Symmetry Series+ case. Many appreciate the case's quality, color options, and seamless MagSafe compatibility. Positive feedback also highlights the ease of use and good grip provided. While some find the price a bit high, concerns about bulk and yellowing appear to be less prevalent.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a okay case , i needed it that day and that’s. Alll they had. It was only 14 doollars.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy the great features and amazing protection of the Symmetry Series case. If any questions or needs arise regarding the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Rated 5 out of 5 stars
Very cute
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute and glittery and light weight the buttons are good
I would recommend this to a friend- Pros mentioned:Magsafe
Rated 5 out of 5 stars
iPhone protective cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and sturdy and product good price also being MagSafe.
I would recommend this to a friend Rated 3 out of 5 stars
Whole phone made of glass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both sides are made of glass...the back was shattered in less than a week WITH a OtterBox on it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to learn about your unfortunate experience with the Symmetry Series+ case for your iPhone 14 Pro Max. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our CS team a call at 1-855-688-7269 with any questions or if you'd like a new case.
Warm Regards,
OtterBox Customer Support
- Pros mentioned:Protection
Rated 4 out of 5 stars
Phone case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good case. Does the job the glitter is an interesting plus
I would recommend this to a friend Rated 3 out of 5 stars
Scratches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratches way too easily. And the scratched show badly.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We apologize you have experienced scratching on your Symmetry Series + case. We have an amazing warranty and would be most happy to replace that case to get back to the original Stardust sparkle you enjoyed. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 2 out of 5 stars
Nice Case But…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice case, but it will not work for the Belkin Boost 3–1 Wireless Charger Model WIZ004. The back side of the case is too thick for the charger to connect. If you’re planning on getting a 3–1 charger system, you are better off getting a hard clear case like the Apple clear case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're sorry to hear about this! We do not test our products with third party items, so we cannot guarantee that our Symmetry+ Series case will work with any third party MagSafe charger. We apologize for the inconvenience! If you have any other questions regarding this case, give us a ring at 1-855-688-7269 and we would be happy to help!
Cheers,
OtterBox Customer Service
Rated 2 out of 5 stars
Phone case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If all that matters is the mag safe compatability than its perfect. The case is very thin and discolored within a month i tried different tricks to clean it but it continued to stay a yellow-ish clear color
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Ello! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 5 out of 5 stars
Great case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lile this case way better than the clear apple branded one. Phone stays in great condition
I would recommend this to a friendRated 5 out of 5 stars
Great Case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly Recommend if you have any kids. Its lasted all the falls my kids have done to it.
I would recommend this to a friendRated 5 out of 5 stars
How cute!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of this case! Really hard to put on and take off, but very sturdy.
I would recommend this to a friendRated 2 out of 5 stars
Really cute, but didn’t prevent breakage.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cute, but didn’t prevent breakage. I expected more from Otter ox.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you experienced an issue with your case. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a call at 1-855-688-7269 with any additional questions or if you’d like a new case.
Rated 5 out of 5 stars
Pretty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case. The glitter makes it so much better than a plain clear case
I would recommend this to a friendRated 5 out of 5 stars
Iphone 14 pro max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cellphone is big.Item is awesome and I do recommend it.
I would recommend this to a friendRated 1 out of 5 stars
Didn’t fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what ever reason it wasn’t fitting around the camera on my 14pro max. It wasn’t flush and was bulging out
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Charles! We’re so sorry to hear about the trouble with your product! However, the cases are designed to have a raised edge above the Cameras so there is no direct impact to the lenses of your cameras. If you do have some problems with the case itself, please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 1 out of 5 stars
Protective but dirty
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it look when is brand new but with the time it get really dirty and you can’t clean it all the clear get really dark
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We apologize for any disappointment you might have experience with the Symmetry Series+ case for your iPhone 14 Pro Max. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. The good news is we have our amazing product warranty in place for when things go sideways like this. Just give our awesome Otters a buzz at 1-855-688-7269 and they'll be able to help get the ball rolling on your replacement case for you.
Best,
OtterBox Customer Support
Rated 1 out of 5 stars
Horrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could return it I would. Needless to say it did not protect my iPhone 14. Dropped it and back shattered
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Rated 1 out of 5 stars
Phone Shattered!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second time I drop my phone with this case the back of my phone shattered.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Rated 1 out of 5 stars
Magnetic strip falls off
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnetic strip inside kept falling off. Definitely not worth the money
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that the MagSafe component fell out of the case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 1 out of 5 stars
Horrible case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheaply made to be 50$ my screen cracked even with this expensive case on it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .A cracked screen is, of course, an incredibly frustrating outcome for any drop, and we are very sorry to learn of the damage your iPhone sustained while covered by the Symmetry Series+ case.
Despite our efforts of meticulous design, quality materials, and tons of post-production testing to ensure our cases will provide the very best protection available to help limit the potential for such things, unfortunately, any given incident is still going to be subject to a variety of unique dynamics that are at times beyond our control and prevent us from being able to eliminate all exposure to risk.
We regret that our warranty won't be able to help with any device repairs or replacement, though we would like to offer our support with a new case for use once that has all been taken care of. Please feel welcome to reach us at 1-855-688-7269 and we will be glad to assist you further.
Kindly,
OtterBox Customer Support



