Customer Ratings & Reviews
- Model:
- 77-89285
- SKU:
- 6511022
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the excellent protection and great fit offered by the Symmetry Series+ case. Many appreciate the case's quality, color options, and seamless MagSafe compatibility. Positive feedback also highlights the ease of use and good grip provided. While some find the price a bit high, concerns about bulk and yellowing appear to be less prevalent.
This summary was generated by AI based on customer reviews.
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case feels good but the volume buttons get stuck here and there.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thanks for the heads-up on the tricky and sticky experience you've had with the side control covers of the Symmetry Series+ case. That's definitely not anything that raised concerns during our internal testing, so we suspect this is just some unusual one-off.
Let's take it from the top with a brand-new warranty replacement that is sure to leave no chance as to where those volume levels will be at going forward! Just give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get on in the works!
Best,
OtterBox Customer Service Team
Awful product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews and bought it anyway. Wanted a sparkly clear case for my new iphone so you could still see the color with a little bling. Believe the reviews. Not even 2 months and its turned yellow. This should not happen with the price of Outter Box.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Although there are some others who've experienced the same aesthetically unsavory experience, they actually are relatively few and far between when it comes to how many Symmetry Series+ cases there are out in the wild. That doesn't discount what's been going on with yours, and we're sorry about that, but we're confident that a brand-new warranty replacement will be in it to win it for the long haul.
Just give our friendly, color-conscious Otters a call at 1-855-688-7269, and we'll be glad to help get one in the works!
Happy New Year!
OtterBox Customer Support
shattered phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dropped phone on hardwood floor and shattered the whole back screen.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are so sorry to hear of the damage your iPhone sustained to its backside while under the watch of the Symmetry Series+ case. We can imagine how upset you must be, and we're also very disappointed, as we do everything we can to help limit the potential for such things.
Unfortunately, any given drop/impact situation is still subject to a variety of unique dynamics that prevent us from being able to eliminate all exposure to risk. Our warranty won't be able to help with device repairs or replacement, though we would very much like to get you set up with a new case for a fresh start on that side of things. Please feel welcome to reach us at 1-855-688-7269, and we will be glad to assist you further.
Warmly,
OtterBox Customer Support
- Pros mentioned:Protection
Spectacular Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Durability awesome , still has thin attractiveness, with that strong protection.
I would recommend this to a friend - Pros mentioned:Magsafe
Jennifer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sparkle, makes charging my phone so much easier.
I would recommend this to a friend - Pros mentioned:Protection
Perfect!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, good quality, protects phone very well!!!
I would recommend this to a friend 10/10 Phone Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what I have been looking for. It is drop proof and a great size. Not too thin and not too bulky.
I would recommend this to a friendiPhone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the case for her phone. She did have to replace her dash mount.
I would recommend this to a friendNot recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was trying out a different case from my las and I really regret it. With the last case after multiple drops my phone was fine. I drop it once with this case and my screen shatters. Definitely do not recommend.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
- Pros mentioned:Protection
It’s ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turns yellow pretty quick but it does protect your phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!