Customer Ratings & Reviews
- Model:
- 77-88956
- SKU:
- 11834886
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
OtterSameOldIssue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this case because i had others for previous phones. The case gets loose right above the charging port where the case is thin on the screen side and becomes weak. I was hoping that this would be reinforced in follow up generations but I guess not. They were able to reinforce the area around the camera, why not around the charging ports? This will be the last on I purchase unless they figure out how to reinforce this weak point.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear about your Symmetry+ Series struggles. We are always thankful for any feedback we receive so we can continue improving all of our products and creating cases that you love. For the time being, if you find that your case is damaged, give us a call at 1-855-688-7269 and we would be happy to offer a replacement under our product warranty.
Cheers,
OtterBox Customer Support.
Okay!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is good but magnet is crappy. Doesn’t hold the mag case as well as it should.you can but for otter box brand.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad you are enjoying the structure of that Symmetry Series + case. The MagSafe is designed to optimize wireless charging and allows for you to use a whole host of amazing accessories with that case.
Booi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone case ever I’ve never cracked a phone in my life and I’ve had so many different brand cases including otter box but his case in particular sucks I drop my phone one time on the deck of a boat and the back of my phone shattered?? Not my screen the back the one place the case is supposed to protect the most!!! 10 out of 10 would not recommend
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Doesn’t fit!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero stars I would. This phone Does not fir whatsoever. It doesn’t come with even 1 screen protector. For over $40 I am so dissatisfied. This was a gift, so the item of course is not returnable. I thought Bestbuy would be a store I can trust and I am very loyal to stores I trust. Not purchase from Bestbuy any morel!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are sorry to hear the Symmetry Series case is not all you had hoped it would be. The Symmetry Series does not feature a built-in screen protector and was designed to be a sleek and slim option for device protection. If our Customer Service Team may answer any additional questions, please feel free to give us a call at 1-855-688-7269 and we are happy to help!
Great color!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case works as advertised. Love the color. After a few months of use, the edges of the case are discoloring from the oils in your skin.
I would recommend this to a friendPhone back shattered
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cute, but did not protect my phone from a 2ft drop and the entire glass back shattered.
No, I would not recommend this to a friendBad sizing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit the phone correctly and was loos around the camera
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you experienced a fit issue with the case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
What you'd expect from Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, basic Otterbox shell. Had one on my last Iphone and liked it so much, decided to get same one for my new 14.
I would recommend this to a friendSturdy csse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect and has Tim to protect camera. I love the clear case so you can see the phone color.
I would recommend this to a friendPoor quality, worse warranty.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fell apart after a year. Otterbox wants to charge half the original price for shipping a replacement, and doesn't have the original color in stock. Choose a different company.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Andrew! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this via our warranty replacement. There is no cost associated with the product when doing a warranty replacement claim, the only charge associated is for the shipping to get the product to you.
defective product was shipped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, defective product was shipped, half was missing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
Good strong case with browning flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible literally turned brown in Less then 2 weeks and I was not even in any dirty places
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute, super functional, love otterbox's quality on their cases, they're kind of the bes
I would recommend this to a friendAwesome cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was exactly what I was looking for. Wonderful protection for my new iPhone 14 Pro
I would recommend this to a friendBest case for the money!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tight fitment! Best case I’ve had. Thin, tight and fits like a glove
I would recommend this to a friendPhone Case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case did not protect phone. The back of my phone got cracked and I was unaware of when it happened.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Great quality as usual
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this otter box case because it’s the only case that holds up to my abuse.
I would recommend this to a friendClear case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vert sturdy, i did have to buy a screen protector, but the case is good.
I would recommend this to a friendNice Case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bulky like some other cases I’ve purchased, nice slim case for the phone.
I would recommend this to a friendProtects well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product protects the iPhone very well. I would recommend it.
I would recommend this to a friend