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Customer reviews

Rating 4.6 out of 5 stars with 795 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 795 reviews
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    OtterBox - Symmetry Series+ for MagSafe Hard Shell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the OtterBox Symmetry Series+ for MagSafe Hard Shell for my Apple iPhone, and I couldn't be happier with my choice. The case offers a perfect blend of style and durability. The MagSafe compatibility adds a convenient and secure attachment for various accessories. The build quality is exceptional, providing excellent protection without compromising the sleek design of the iPhone. The precise fit ensures easy access to buttons and ports while maintaining a slim profile. I appreciate the raised edges around the camera and screen, offering additional safeguard against scratches and impacts. The MagSafe feature enhances the overall functionality, allowing seamless attachment of MagSafe accessories like chargers and wallets. It's a versatile and practical addition that makes daily use more convenient. Overall, the OtterBox Symmetry Series+ for MagSafe is a top-notch choice for anyone seeking a reliable, stylish, and MagSafe-compatible case for their iPhone. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Yellowing

    Rated 3 out of 5 stars

    Gets the job done with some wear and tear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone, but it has turned yellow since the 1 year of owning it, and the area around the charger port is tearing

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the discoloration issue you have experienced with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Color, Durable

    Rated 5 out of 5 stars

    My new awesome phonecase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s bluetiful:) love how well it fits my phone and the color is awesome very durable too

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Symmetry iPhone Case - Euphoria

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the colors of this case! It is a great case and protects my iPhone like expected.

    I would recommend this to a friend
  • Cons mentioned:
    Yellowing

    Rated 3 out of 5 stars

    Yellowing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have sworn this case was known for not yellowing, I was wrong….yellowed pretty quick on the sides

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you have experienced a discoloration issue with your case. Several factors in our environment may contribute to this issue. We are most happy to get you into a brand new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Cons mentioned:
    Yellowing

    Rated 4 out of 5 stars

    Pretty, protective, but fast yellowing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this looks and feels in the hand, even coming from an iPhone 8 this doesn't feel too big. Buttons are easy to press and it protects my phone as it is supposed to. The only problem I find with it is that for the price I paid I expected it not to start yellowing as fast as it did, the sides started yellowing not even two weeks after I put it on my phone which is a disappointment since I was expecting it to last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used an Otterbox Symmetry for every iPhone I’ve owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe for device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone case is very helpful for safety Looks nicer also On top of that you it's MAG safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Decent Price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great on the new phone, and I would definitely recommend the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Executive Class iPhone 14 Pro case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Transparent with a touch of bling. Perfect for an executive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT Purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have loved Otterbox. This was a huge disappointment. Otterbox has previously handled years of elementary teaching, classroom usage and day to day wear. I haven’t been teaching for the past few years and purchased this case last June, after purchasing a new iphone. Even though I purchased lens covers and glass screen coverage, I got a crack. Didn’t worry as that happens to screen protectors, decided to replace screen protection. Removed case and discovered my entire phone is cracked! If I could give this Zero stars, I would. Shockingly the case looks fine, but phone itself is very damaged.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Pros mentioned:
    Magsafe
    Best Buy Employee

    Rated 5 out of 5 stars

    Otterbox does it again - magsfe, awesome case!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. Easy to snap on and great feel / grip. Magsafe is as good or better than apple branded versions. Very lightweight but great protection. I have both the midnight/black and the lime green. Love the slight bezel to protect camera lens.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cute and Simple Quality Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! I’ve always been a fan of and trusted Otterbox. The case is slim and sleek but still protective. I’ve dropped my phone a few times but can’t even tell. I love the look of the clear case and the glitter is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Cute case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very cute & protects your phone well. The only downside is that the bumper/sides of the phone are plastic and get dirty very easily. Otherwise good case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can never go wrong with an Otterbox case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchase cases for a new phone I ALWAYS grab an Otterbox case and now they come in different colors! I picked this one because it was a fun, neon color that would look good all year! It’s stylish and protective hard shell case that feels good in the hand! It is also MagSafe compatible!

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Case works like it should.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case provides a tight fit and makes a good MagSafe connection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best case to get for your phone if your worried about dropping it and destroying it

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Love colors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute case with a non slip texture. MagSafe works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Loved it, at first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my new iPhone. I really like the color and design on the case. It’s not too bulky, and feels like it provides adequate protection if I do drop my phone. I like that the edges are color matched to the back panel. Unfortunately, in only a month of use the edges are severely discolored. Especially where I hold the phone. It’s embarrassingly discolored. Discoloration is something I expect from clear and/or cheap phone cases. Very disappointing for a $55 phone case that’s less than a month old.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone while sleeping, from the bed to the floor, it cracked all from the back. It’s not a case I would buy again or recommend at all, to expensive and didn’t protect my phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox