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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the product's strong protection, high case quality, and excellent fit. They also appreciate its appealing color and design, MagSafe compatibility, and lightweight nature. While some customers find it a bit bulky or dislike its feel, a few have noted concerns about potential yellowing over time and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,029 reviews
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great protection - Holds & Shows Dirt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Stands up against the daily use of a 16 year old and meeps the phone imaculate. The bad…its a clear case and it looks gross after 3 months. Worth the $ for protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the durablity of this product but I am dissapointed because it got dirty from everyday use and it is difficult to clean. Other wise the color I do like.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides quick discoloring on the rubber outside part, it's a perfect case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Sturdy not bulky

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone. Slim. The only down fall is I’ve had this case for a few months and the design is very faded. Over all happy with the product

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that the graphic design has faded from your Symmetry Series + case. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    GOOD CASE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DURABLE, I LOVE THE FACT ITS CLEAR AND ALSO VERY DURABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $40 to $50 item on sale for $10. It was the bargain of a lifetime.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good bruh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Has the MagSafe so works with wireless charging.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are so happy to hear about your experience with your case. If you ever need any assistance with your case please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and stable phone, great caamera, amazing speaker and microphone improvements, etc. This phone is much better that the predecessors, however still pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W case would recommend to anyone looking for one I’ve used it for over 3 months now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and works great. The magnetic part on the back snaps right onto your charger. Got it on sale, and I would’ve bought it for regular retail price.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Color

    Rated 4 out of 5 stars

    Great color!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works as advertised. Love the color. After a few months of use, the edges of the case are discoloring from the oils in your skin.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Very protective case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The symmetry case has protected my last 3 iPhones I have never damaged a single phone in one of these cases and I am rough ophones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome just what I wanted, love it recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazinf quality and lived it. Biught it for 10 bucks in a n offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took the plunge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the quantum leap from iPhone 8 to iPhone 14and it’s great! The bigger screen, new features as well as improved, battery last so much longer, and the face recognition is really nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the case but can’t use my old wireless charger with it. The case sticking out where the camera prevents it from charging. I ordered an apple charger so we’ll see how it goes

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 2 out of 5 stars

    Seems to be low quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is simple and seems to protect well at first. I like the way it looks and that it's not too bulky. The reason for the low score is that after just barely a year of using it the back of the case is starting to separate from the rest. This means the side bumpers start to spread out.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Oops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it but it was labeled for a 13 pro and the side switch buttons did not line up and I am now unable to return it because I threw away the packaging in haste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 14 Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that my son brought me the Apple iPhone 14 Pro. The battery life and the photos outweighs the price of the phone. I would say the phone is PRICELESS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase,l for the iPhone 14. Never unsatisfied with Best Buy

    I would recommend this to a friend