Customer Ratings & Reviews
- Model:
- 77-88956
- SKU:
- 6511004
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the product's strong protection, high case quality, and excellent fit. They also appreciate its appealing color and design, MagSafe compatibility, and lightweight nature. While some customers find it a bit bulky or dislike its feel, a few have noted concerns about potential yellowing over time and its price.
This summary was generated by AI based on customer reviews.
Good Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good case so far, only time will tell.
I would recommend this to a friend- Pros mentioned:Protection
Highly recommend! Well worth the money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox never fails. This has been great for my accident-prone son's phone. He's dropped it a ton of times and not a scratch on the phone itself. I highly recommend. Easy shipping to the house too!
I would recommend this to a friend No grip slippery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Alright little slippery has no grip ………………………..
I would recommend this to a friend- Pros mentioned:Protection
Two thumbs up.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have overall confidence in Otterbox to keep my iPhone safe. I had one for my last iPhone and it protected it totally and with no damage. I highly recommend Otterbox.
I would recommend this to a friend Strong case
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong but got discolored fast, it was kinda gross looking after about a month no matter how I cleaned it. Guess it’s just wear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Alexandra! We are so sorry to hear you experienced a discoloration issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have a great warranty!
- Cons mentioned:Appearance
Yellowing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the case when I got it. As time went on, the edges yellowed and wouldn’t come clean. It looks awful.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Dana! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Okay case. Clear case turned color in the light
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eventually turned a yellowish color, despite advertisement that it wouldn’t. Wireless charger piece fell out of the case pretty quickly.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you experienced a discoloration issue with your case and the MagSafe component detached from the case as well. Please reach out to our CS Team by phone or via chat, and we are happy to help with this as we have a great limited lifetime warranty.
Big fail on Otter Box Symmetry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it's fine if you are just looking for decorative. I have a farm and thought this offered more substantial protection. It is just 1 piece, with no protection of ports, and becomes displaced when I pull my phone out of my pocket since it is rather flexible. Can't recommend for my lifestyle.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you are experiencing an issue with your case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! When you reach out, please describe everything you wrote in your review and our Customer Service Team would be happy to ensure our solution fits your lifestyle and your device protection needs!
Bulky too big a lip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but too bulky. Makes my phone feel 3x size
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback regarding the Symmetry Series. We have taken your feedback to the company for future consideration.
- Cons mentioned:Appearance
Broken quickly.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap plastic just like the mall kiosk. Did not even last 3 months. Turned an ugly yellow.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
A letdown; frosted sides and misses in quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Symmetry clear cases in the past, however out of the box this case felt cheap. The fit was very tight and doesn't really cover the phone screen well from a depth standpoint. Parts of the case were wavy rather than straight. The edges are very frosted so you cannot see the sides of the phone at all. Overall I'd say it was a disappointment and didn't feel like the OtterBox cases I've had in the past. Best Buy gets 5 stars for their service and support. OtterBox can do much better and their design and production team was asleep at the wheel on this one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We appreciate the candid feedback on your recent purchase of the Symmetry Clear Series case for the new iPhone 14 Pro. Those outer edges are actually made of a different material than the backside to help provide grip, which is why they aren't completely transparent. Curiously, that would have been true for any Symmetry Clear Series case that you've had in the past as well, so we'll definitely have our quality team dig in on this to see if anything is amiss, though we suspect that the case you have in hand is as it was intended.
Perhaps one of our other models would be more to your liking for your latest device? Please do feel welcome to give us a call at 1-855-688-7269 if we can be of any assistance getting you into something you'd be happier with and we'll always be happy to help.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
New IPhoneUser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always use OtterBox for all my cell phones. They are reliable and come in new colors. Never have to worry if my phone drops.
I would recommend this to a friend good protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy otterbox as they are good at keeping my phone in good conditions after constant drops. the only thing i didnt like is that its not longer clear after a month of use
I would recommend this to a friend- Pros mentioned:Protection
Case is broken after 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case has been great and offers great protection but after two years the side part of the case has become detached from the back plate. For this price I would expect this case to last for the life time of the phone.
No, I would not recommend this to a friend Looks old after just a few weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the case has protected my phone it has begun to look old in only a few weeks time. The once bright light purple color now looks very don’ don’ dingy.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Awesome to know the Symmetry Series+ case is taking care of business in terms of protection, but we totally get that you need your iPhone to stay looking sharp while covered for safekeeping. We're sorry that your current case is suffering from such aesthetic ailments, but it won't be a problem for our handy Otters to spruce things up with a brand-new warranty replacement that is sure to stand the cosmetic test of time!
Just give us a ring at 1-855-688-7269 and we'll get right on the case!
Cheers,
OtterBox Customer Service Team
- Pros mentioned:Case quality
Sturdy csse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect and has Tim to protect camera. I love the clear case so you can see the phone color.
I would recommend this to a friend - Pros mentioned:Protection
Worth the money. Perfect fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case. Dropped my phone and it bounced and caused no damage. I recommend buying this case.
I would recommend this to a friend - Pros mentioned:Color
Easily Dirty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this phone case because I really enjoyed the color. This case got very dirty very quickly.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Yikes! So sorry to learn about any disappointment you've had with the Symmetry Series+ case for your iPhone 14 Pro. We understand that you expect more longevity out of your OtterBox. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. The good news is we have our fantastic product warranty in place for when something goes sideways like this. Just give our awesome Otters a buzz at 1-855-688-7269 and they'd be more than happy to get the ball rolling on a replacement case for you.
Cheers,
OtterBox Customer Support
buono y bruto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but the camo was rather unappealing so returned it for the black
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad that the Symmetry Series + case in black is more appealing and will protect your device well! If any questions or needs arise regarding that case, please feel free to give Customer Service a call at 1-855-688-7269 and we are most happy to help!
- Pros mentioned:Protection
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s thin enough to not be bulky and thick enough to provide the protection I needed. Looks great!
I would recommend this to a friend