Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the product's strong protection, high case quality, and excellent fit. They also appreciate its appealing color and design, MagSafe compatibility, and lightweight nature. While some customers find it a bit bulky or dislike its feel, a few have noted concerns about potential yellowing over time and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,029 reviews
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cute, super functional, love otterbox's quality on their cases, they're kind of the bes

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Iphone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda pricey. At least i can find my phone in a sea of same dark colored phones. Mine stands out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since ive made this purchase i have been loving this case on my phone. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best case for the money!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tight fitment! Best case I’ve had. Thin, tight and fits like a glove

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OtterBox iPhone 14 pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone case however, it cracked the back of my iPhone 14 pro and had to get a replacement phone from apple.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear your iPhone was somehow compromised while under the watch of the Symmetry Series+ case. Without a better understanding of the situation, it's tough to really even speculate as to how things went down. We do put our cases through extensive drop testing to ensure they'll provide the best protection available to help limit such discouraging outcomes, but unfortunately, any given incident is still subject to a variety of unique dynamics that are at times beyond our control. We can't extend our warranty to the device, as we aren't the manufacturer, but give us a ring at 1-855-688-7269 if you have any questions or if you would like a replacement case.

      Warm regards,
      OtterBox Customer Support OtterBox

  • Rated 3 out of 5 stars

    otter box phone case

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with case because I dropped my phone and case broke

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Amelia! We’re so sorry to hear about the trouble with your case following a device drop Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty and we are happy to help! OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! perfect fit for my iphone 14 pro. i highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like otter box products. Especially with MagSafe. we now us MagSafe chargers.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone really well. Love hoe secure my phone feels in the case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to put on

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have a protection cover for csmera lenes the case is hard to put on.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Susyo! We apologize for any inconvenience using accessory products with this case. Because we do not presently manufacture or sell individual camera lens protection products, we are unable to verify or deny the compatibility of such products with our cases. If our Customer Service Team may assist with any questions or needs related to the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help OtterBox

  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Nice Case!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bulky like some other cases I’ve purchased, nice slim case for the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dirty and impossible to clean

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The age of the case get very dirty and it’s impossible to clean it up bother me a lot

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! You discovered one of our favorites in the Symmetry Series + Lime All Yours case! We apologize that the case has become discolored with use over time. Please give our amazing CS Team a call at 1-855-688-7269. We would be most happy to assist you with this issue. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product protects the iPhone very well. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good, but not great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good, protective case. I have gotten this case in the past for my old phone and the only reason why I give this 3 stars is because it is starting to turn a yellow shade like my previous cases. The package said that it now would not turn yellow, but it has. Otherwise, it is an amazing case!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Awesome to know the Symmetry Series+ case has your vote of confidence in terms of protection, though we were certainly sorry to hear of the unsightly discoloration. Our Otter engineers work tirelessly to keep such cosmetic complications at bay, but unfortunately, we'll still get the occasional word of a case struggling out in the wild.

      But we've got a great warranty that will help clear things up for the long haul with a brand-new replacement that is sure to keep your iPhone 14 Pro looking sharp. You can set things in motion through the link below, or give us a call at 1-855-688-7269 and we'll be glad to help with that!

      https://www.otterbox.com/en-us/warranty-begin

      Happy Holiday Season,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to be useful with iPhone and to carry it around to be safe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rubber sides fade with time

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color on the sides of the case fades into a dirty yellow. Otherwise good protective case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there! We're sorry to hear about this odd situation with our Symmetry Series+ case for your iPhone 14 Pro! Thankfully, we have an awesome product warranty policy and we would be happy to get a replacement sent your way! Just give us a ring at 1-855-688-7269 and one of our friendly Otters will get you taken care of.
      Kindly,
      OtterBox Customer Support OtterBox

  • Rated 3 out of 5 stars

    Would Not Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The edges got stained from my jeans pocket and it won’t wash off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool phone case. Easy fit and doesn’t make the phone too fat

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phone cases! They have saved my phone countless times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Grinch Color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Otterbox but would not buy again, gets way too dirty.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We appreciate the feedback and hope you are enjoying your new case! If any problems do arise in the future, give our CS Team a call at 1-855-688-7269 and we are happy to help! Thank you again! OtterBox