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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1029 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the product's strong protection, high case quality, and excellent fit. They also appreciate its appealing color and design, MagSafe compatibility, and lightweight nature. While some customers find it a bit bulky or dislike its feel, a few have noted concerns about potential yellowing over time and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,029 reviews
  • Rated 1 out of 5 stars

    Wouldn’t Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone definitely cracked on the back… a lot. The back of my phone is messed up from dropping twice. I upgraded to a better case to keep my phone put together.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case sturdy and durable. It is thin and doesn’t feel bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good product to protect iPhone from the damage!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    iPhone 14 protective cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 plus protective cover is of good quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doent protect well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like looks but the protection isnt really there.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are glad you enjoy the great look of the Symmetry Series + Case. It also offers great protection that we hope you grow to enjoy with time and use as well. If our Customer Service Team may be of assistance, please do not hesitate to reach out to us. We are always happy to help! OtterBox

  • Rated 3 out of 5 stars

    OtterBox Lime iPhone cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cover, but black workout pants faded on cover and will not wash/soak off.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Beverly! So sorry to learn about your disappointing experience with the Symmetry Series+ case for your iPhone 14 Pro. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. There's no need to worry though! We have our fantastic product warranty in place to keep things looking sharp when something unexpected like this happens. Just give our friendly Otters a ring at 1-855-688-7269 and they'd be more than happy to look into your case replacement options with you.

      Best,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An OtterBox clear very sturdy cover, with magna safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Go Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otterbox cases! I feel my phone is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid as per usual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otterbox, cant go wrong with it. easy to place phone into

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 14 case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my case it help a lot keeping my phone protected

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A nervous customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually the Otterbox Brand cases are some of the best. But after I purchased this product and saw a lot of the negative reviews and noticed how shallow the back part of the case is, in the area of the camera lens. I am very nervous about this case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Chris! We hope you enjoy the great features and protection the Symmetry Series for MagSafe has to offer. Should any questions or concerns arise, please do not hesitate to contact our Customer Service Team, as we are always happy to help! OtterBox

  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good - OtterBox has always been a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case perfect fit good price will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Covee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for phone is great with this brand of cover

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case was average quality and holds up pretty nice.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so glad to hear you are enjoying the Sage Advice Symmetry Series + case. If we may assist with anything related to this case, please give our CS Team a call at 1-855-688-7269 and we are happy to help! OtterBox

  • Rated 5 out of 5 stars

    Magsafe works great on this case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get on the phone and the magsafe works great

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does its job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case feels good and does what its supposed to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and comfortable case but has dents and paint coming off within the first week of being used. Definitely would never buy at full price.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this situation! OtterBox

  • Rated 3 out of 5 stars

    it's ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the edges change color, it is not a stain, it loses the color.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than 2 years the Otterbox is falling apart. I purchased an Otterbox with the understanding that they are durable and last a long time. Unfortunately, that has not been my experience this time

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox