Customer Ratings & Reviews
- Model:
- 77-88956
- SKU:
- 6511004
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the product's strong protection, high case quality, and excellent fit. They also appreciate its appealing color and design, MagSafe compatibility, and lightweight nature. While some customers find it a bit bulky or dislike its feel, a few have noted concerns about potential yellowing over time and its price.
This summary was generated by AI based on customer reviews.
Bad sizing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit the phone correctly and was loos around the camera
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you experienced a fit issue with the case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks so cheap. And the quality is not the best for that price
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. Please reach out to us via chat if we can be of any further assistance.
Great quality as usual
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this otter box case because it’s the only case that holds up to my abuse.
I would recommend this to a friendClear case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vert sturdy, i did have to buy a screen protector, but the case is good.
I would recommend this to a friendPoor quality, worse warranty.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fell apart after a year. Otterbox wants to charge half the original price for shipping a replacement, and doesn't have the original color in stock. Choose a different company.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Andrew! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this via our warranty replacement. There is no cost associated with the product when doing a warranty replacement claim, the only charge associated is for the shipping to get the product to you.
iPhone 14 pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little different than previous versions but got used to it really quick.
I would recommend this to a friendLove the cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and thick bumper. Love the sparkle! Also protects the camera
I would recommend this to a friendHorrible case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on this product. After dropping my brand new iPhone 1 time with this case on, the back of the phone shattered. Absolutely useless product. Not designed to do what it is supposed to do. Thank goodness for apple care but seriously don’t waste your money.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to learn about your unfortunate experience with the Symmetry Series+ case for your iPhone 14 Pro. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case.
Warm Regards,
OtterBox Customer Support
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual with otter box, the case is built well and works as advertised.
I would recommend this to a friendNew phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit different from previous iPhone but camera upgrade is awesome
I would recommend this to a friendGood case. Ok MagSafe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is great. The MagSafe is not as strong as I would like.
I would recommend this to a friendGreat case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and a great product as always with Otterbox.
I would recommend this to a friendIphone Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow i loce iphone and i love ptterbox 10/10 if i could
I would recommend this to a friendGreat at first, completely ruined within a year.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the look of this case, but it completely fell apart within a year of standard pocket use. The rim became completely detached from the backplate. I couldn’t recommend this to anyone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Ryan We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Good strong case with browning flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible literally turned brown in Less then 2 weeks and I was not even in any dirty places
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Phone Case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case did not protect phone. The back of my phone got cracked and I was unaware of when it happened.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
defective product was shipped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, defective product was shipped, half was missing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
Cute, but do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone slipped out of my hand and fell onto the welcome mat below. When I picked the phone up, the back was shattered. Reviews on the company’s site are similar. This is happening to lots of people. Protect your phone with something better!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there. We're so sorry to hear about your phone while under the watch of the Symmetry Series+ case. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though.
If you're looking for a case with a bit more protection, you might want to check out one of our multi-layered cases, like the Commuter Series or Defender Series Pro XT. Or if you don't plan on using the MagSafe feature from you device, we have our Otter + Pop Symmetry Series case that features a built-in PopSocket. Please feel free to give us a call at 1-855-688-7269 with any questions or if you'd like a new case!
Best,
OtterBox Customer Service Team
Questionable otter box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to give a poor review. My brand new phone dropped and unfortunately It cracked. I need to determine if this is a defect with the brand new case or a poor fit.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit snug with a screen protector applied and thin camera protector on. I would think with the Otterbox brand name and cost that it would fit over a thin screen protector for the front and camera on the back
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you've been having a bit of a disappointing experience with the Symmetry Series+ case when trying to use various screen and camera protectors with it. Although we don't currently make any camera lens covers, we do have a number of screen protector options that can be added to the mix for those interested in an extra layer of security for the face of their device.
You can check out all of the options we have over on the official OtterBox website, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop!
Best,
OtterBox Customer Service Team