Customer Ratings & Reviews
- Model:
- 77-88629
- SKU:
- 6510980
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series+ for MagSafe as offering excellent protection and a great fit for the Apple iPhone 14 Pro. Many appreciate the case's color options and design, along with the seamless functionality of MagSafe. While some users noted the case adds a bit of bulk, the positive feedback on protection and ease of use outweighs this concern for most.
This summary was generated by AI based on customer reviews.
A letdown; frosted sides and misses in quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Symmetry clear cases in the past, however out of the box this case felt cheap. The fit was very tight and doesn't really cover the phone screen well from a depth standpoint. Parts of the case were wavy rather than straight. The edges are very frosted so you cannot see the sides of the phone at all. Overall I'd say it was a disappointment and didn't feel like the OtterBox cases I've had in the past. Best Buy gets 5 stars for their service and support. OtterBox can do much better and their design and production team was asleep at the wheel on this one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We appreciate the candid feedback on your recent purchase of the Symmetry Clear Series case for the new iPhone 14 Pro. Those outer edges are actually made of a different material than the backside to help provide grip, which is why they aren't completely transparent. Curiously, that would have been true for any Symmetry Clear Series case that you've had in the past as well, so we'll definitely have our quality team dig in on this to see if anything is amiss, though we suspect that the case you have in hand is as it was intended.
Perhaps one of our other models would be more to your liking for your latest device? Please do feel welcome to give us a call at 1-855-688-7269 if we can be of any assistance getting you into something you'd be happier with and we'll always be happy to help.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Very protective case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The symmetry case has protected my last 3 iPhones I have never damaged a single phone in one of these cases and I am rough ophones
I would recommend this to a friend good protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy otterbox as they are good at keeping my phone in good conditions after constant drops. the only thing i didnt like is that its not longer clear after a month of use
I would recommend this to a friendNot the best OtterBox
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case for protection but did not like that it yellow along the edges. Now I just don’t like it on my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced a discoloration issue with your case. We have a great warranty and we are happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
buono y bruto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but the camo was rather unappealing so returned it for the black
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad that the Symmetry Series + case in black is more appealing and will protect your device well! If any questions or needs arise regarding that case, please feel free to give Customer Service a call at 1-855-688-7269 and we are most happy to help!
Looks old after just a few weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the case has protected my phone it has begun to look old in only a few weeks time. The once bright light purple color now looks very don’ don’ dingy.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Awesome to know the Symmetry Series+ case is taking care of business in terms of protection, but we totally get that you need your iPhone to stay looking sharp while covered for safekeeping. We're sorry that your current case is suffering from such aesthetic ailments, but it won't be a problem for our handy Otters to spruce things up with a brand-new warranty replacement that is sure to stand the cosmetic test of time!
Just give us a ring at 1-855-688-7269 and we'll get right on the case!
Cheers,
OtterBox Customer Service Team
- Pros mentioned:Protection
Worth the money. Perfect fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case. Dropped my phone and it bounced and caused no damage. I recommend buying this case.
I would recommend this to a friend - Pros mentioned:Color
Easily Dirty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this phone case because I really enjoyed the color. This case got very dirty very quickly.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Yikes! So sorry to learn about any disappointment you've had with the Symmetry Series+ case for your iPhone 14 Pro. We understand that you expect more longevity out of your OtterBox. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. The good news is we have our fantastic product warranty in place for when something goes sideways like this. Just give our awesome Otters a buzz at 1-855-688-7269 and they'd be more than happy to get the ball rolling on a replacement case for you.
Cheers,
OtterBox Customer Support
- Pros mentioned:Protection
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s thin enough to not be bulky and thick enough to provide the protection I needed. Looks great!
I would recommend this to a friend otter box phone case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with case because I dropped my phone and case broke
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Amelia! We’re so sorry to hear about the trouble with your case following a device drop Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty and we are happy to help!
- Pros mentioned:Color
Iphone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda pricey. At least i can find my phone in a sea of same dark colored phones. Mine stands out.
I would recommend this to a friend Mid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute and comfortable case but has dents and paint coming off within the first week of being used. Definitely would never buy at full price.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this situation!
- Pros mentioned:Magsafe
IPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since ive made this purchase i have been loving this case on my phone. I love it.
I would recommend this to a friend Hard to put on
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you have a protection cover for csmera lenes the case is hard to put on.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Susyo! We apologize for any inconvenience using accessory products with this case. Because we do not presently manufacture or sell individual camera lens protection products, we are unable to verify or deny the compatibility of such products with our cases. If our Customer Service Team may assist with any questions or needs related to the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help
OtterBox iPhone 14 pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good phone case however, it cracked the back of my iPhone 14 pro and had to get a replacement phone from apple.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear your iPhone was somehow compromised while under the watch of the Symmetry Series+ case. Without a better understanding of the situation, it's tough to really even speculate as to how things went down. We do put our cases through extensive drop testing to ensure they'll provide the best protection available to help limit such discouraging outcomes, but unfortunately, any given incident is still subject to a variety of unique dynamics that are at times beyond our control. We can't extend our warranty to the device, as we aren't the manufacturer, but give us a ring at 1-855-688-7269 if you have any questions or if you would like a replacement case.
Warm regards,
OtterBox Customer Support
- Pros mentioned:Fit
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case! perfect fit for my iphone 14 pro. i highly recommend this product
I would recommend this to a friend - Pros mentioned:Protection
Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects my phone really well. Love hoe secure my phone feels in the case.
I would recommend this to a friend - Pros mentioned:Magsafe
great case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like otter box products. Especially with MagSafe. we now us MagSafe chargers.
I would recommend this to a friend Dirty and impossible to clean
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The age of the case get very dirty and it’s impossible to clean it up bother me a lot
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! You discovered one of our favorites in the Symmetry Series + Lime All Yours case! We apologize that the case has become discolored with use over time. Please give our amazing CS Team a call at 1-855-688-7269. We would be most happy to assist you with this issue.
Would Not Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The edges got stained from my jeans pocket and it won’t wash off.
No, I would not recommend this to a friend