Customer Ratings & Reviews
- Model:
- 77-88629
- |
- SKU:
- 6510980
Customer reviews
Rating 4.5 out of 5 stars with 1016 reviews
(1,016 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series+ for MagSafe as offering excellent protection and a great fit for the Apple iPhone 14 Pro. Many appreciate the case's color options and design, along with the seamless functionality of MagSafe. While some users noted the case adds a bit of bulk, the positive feedback on protection and ease of use outweighs this concern for most.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
A nervous customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually the Otterbox Brand cases are some of the best. But after I purchased this product and saw a lot of the negative reviews and noticed how shallow the back part of the case is, in the area of the camera lens. I am very nervous about this case.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Clear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Chris! We hope you enjoy the great features and protection the Symmetry Series for MagSafe has to offer. Should any questions or concerns arise, please do not hesitate to contact our Customer Service Team, as we are always happy to help!
Rated 3 out of 5 stars
OtterBox Lime iPhone cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cover, but black workout pants faded on cover and will not wash/soak off.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Lime All Yours
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Beverly! So sorry to learn about your disappointing experience with the Symmetry Series+ case for your iPhone 14 Pro. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. There's no need to worry though! We have our fantastic product warranty in place to keep things looking sharp when something unexpected like this happens. Just give our friendly Otters a ring at 1-855-688-7269 and they'd be more than happy to look into your case replacement options with you.
Best,
OtterBox Customer Support
Rated 5 out of 5 stars
solid as per usual
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.otterbox, cant go wrong with it. easy to place phone into
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Black
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than 2 years the Otterbox is falling apart. I purchased an Otterbox with the understanding that they are durable and last a long time. Unfortunately, that has not been my experience this time
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - You Lilac It
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
- Pros mentioned:Protection
Rated 5 out of 5 stars
iPhone 14 case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my case it help a lot keeping my phone protected
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Black
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Nice case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its simple and supports magsafe. Its a great product.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Covee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection for phone is great with this brand of cover
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Black
I would recommend this to a friend Rated 3 out of 5 stars
Phone case
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone case was average quality and holds up pretty nice.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad to hear you are enjoying the Sage Advice Symmetry Series + case. If we may assist with anything related to this case, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
- Pros mentioned:Protection
Rated 5 out of 5 stars
Does its job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case feels good and does what its supposed to.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Black
I would recommend this to a friend - Pros mentioned:Magsafe
Rated 5 out of 5 stars
Magsafe works great on this case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to get on the phone and the magsafe works great
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Black
I would recommend this to a friend Rated 3 out of 5 stars
it's ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the edges change color, it is not a stain, it loses the color.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Lime All Yours
No, I would not recommend this to a friendRated 3 out of 5 stars
Discolors quickly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive only had this for 2 weeks ans its already discolored.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Lime All Yours
No, I would not recommend this to a friendRated 3 out of 5 stars
Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear case, very sturdy and reasonably priced, fits phone perfect
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Clear
I would recommend this to a friendRated 3 out of 5 stars
Decent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case. Doesn’t protect ports very well. We bought for temporary use.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Stardust
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear the open access to the iPhone charge port isn't quite to your liking with the Symmetry Series+ case. Our Defender Series XT case has those and will still allow for seamless interaction with Apple's MagSafe accessory ecosystem. You can take a closer look at that model right here at Best Buy, and give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop!
https://www.bestbuy.com/site/otterbox-defender-series-pro-xt-magsafe-hard-shell-for-apple-iphone-14-pro-black/6510981.p?skuId=6510981
Best,
OtterBox Customer Service Team
Rated 1 out of 5 stars
Broken quickly.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap plastic just like the mall kiosk. Did not even last 3 months. Turned an ugly yellow.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Clear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Rated 1 out of 5 stars
Otterbox Symmetry Case
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend as these cases do not last and in my option are not worth the price. This is the second case with the same issues
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Black
No, I would not recommend this to a friend- Pros mentioned:Color
Rated 3 out of 5 stars
Slippery for my liking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is a nice color in that it’s all black but the plastic is very slick and can easily slip out your hand. I want something with a little sticky to help avoid it just sliding away.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Black
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Although we went with the smooth outer finish of the Symmetry Series+ case to help make for an easy grab from pockets, purses, and such, we were sorry to hear it's caused some potential mishaps in your experience.
Our Defender Series Pro case has an outer synthetic rubber slipcover that provides significantly more grip, but the trade-off will be its more rugged and robust profile versus the streamlined nature of the model you've currently got. But definitely give it a look here at Best Buy, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to chat!
https://www.bestbuy.com/site/otterbox-defender-series-pro-hard-shell-for-apple-iphone-14-pro-black/6511005.p?skuId=6511005
Best,
OtterBox Customer Service Team
Rated 5 out of 5 stars
Good case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good case. Shows off the beauty of the phone and also protects it. Dropped my iPhone 14 a couple of times and its still as it was when i first got it. Also magsafe comptabile which is great.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Clear
I would recommend this to a friendRated 5 out of 5 stars
Two thumbs up.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have overall confidence in Otterbox to keep my iPhone safe. I had one for my last iPhone and it protected it totally and with no damage. I highly recommend Otterbox.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Clear
I would recommend this to a friendRated 1 out of 5 stars
Phone Broken with this case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped my phone - back of phone shattered but case didn’t break. Do not buy this case.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Clear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.


