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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1019 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,018 reviews
  • Rated 1 out of 5 stars

    Terrible experience in Best Buy store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more experience with the store, I believed that because it is a large and recognized company you would have quality standards in their products, but when I received the product I was surprised that scratches were coming and that the phone battery was not from a new phone but from an already used and returned in non-optimal conditions to sell, when he went to the store returned best buy to ask about it they told me that they were not responsible despite the fact that I found the product on the store page and there was no specification of the Conditions of both phones, which beyond helping complicated me even when I tried to make a claim. My experience with the store was terrible

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They doing a great job and good customer service keep up the good work.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    iPhone 14 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and works fine.. not the best protection though

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you enjoy the great features of the Symmetry Series case. If our Customer Service Team may assist with any questions, please do not hesitate to reach out via phone or chat and we are happy to help! OtterBox

  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. The cost is worth it. It has protected my phone from many drops and true to the advertising, it has not yellowed after owning for three and a half months. The magnetic charging works perfect and is strong enough to use it to hold my phone up in the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for! This iphone case works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTTERBOX “GAP”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my iPhone 14 PRO. I have always been a OTTERBOX fan for all of my iPhones since I can remember. The case looks very good. However, specific to this case, the iPhone does not sit perfectly in the case. It does have a “gap” on the back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They begin turning yellow after a couple/few months depending on how much you hold it. Still worth it, esp if you drop your phone frequently. I have a toddler, so it’s a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone case to have would recommended to friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying this mag case. Works fine but I have to admit the Defender otter case is preferable. This case is more hard shell and less rubber/cushion. I feel it is less grippable. It also is just one shell as opposed to having an inner shell. However is also less bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job so far. The only drawback is the phone isn't as sensitive to tapping on the rear as a control when compared to without the case. I have dropped the phone a few times, no damage to the phone and no lastang damage to the case either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit my I-phone just fine. This is not Best Buy's fault but it was grosly overpriced. But that is just Apple for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! It got here early and had no issues putting my phone in the case.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good case

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to get a magnet wallet works great. 10/10

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I Mean… its apple

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This being a case may specifically by Apple means that it at least has a higher level of quality than most third-party cases. But at the end of the day a case is a case just to make sure to not buy one that’s so rigid which this one is it so it’s a pretty good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Does what I Need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox case fits my phone perfectly and I am confident it will protect it from impact. I like that it doesn’t add much bulk to the phone and MagSafe charging still works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and price. Good value for money, I would buy it again and that's why I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD CASE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DURABLE, I LOVE THE FACT ITS CLEAR AND ALSO VERY DURABLE.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like how it felt, nothing much to it other than that

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a clear smooth back it is very easy to get the phone in or out of a pocket. It has well-padded protective sides that are not slick so it is very safely held and grips well to get out of a pocket. This is the second case I have had and I would not buy another brand. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $40 to $50 item on sale for $10. It was the bargain of a lifetime.

    I would recommend this to a friend
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