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Customer reviews

Rating 4.5 out of 5 stars with 1019 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,018 reviews
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Easily Dirty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone case because I really enjoyed the color. This case got very dirty very quickly.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Yikes! So sorry to learn about any disappointment you've had with the Symmetry Series+ case for your iPhone 14 Pro. We understand that you expect more longevity out of your OtterBox. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. The good news is we have our fantastic product warranty in place for when something goes sideways like this. Just give our awesome Otters a buzz at 1-855-688-7269 and they'd be more than happy to get the ball rolling on a replacement case for you.

      Cheers,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s thin enough to not be bulky and thick enough to provide the protection I needed. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Iphone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda pricey. At least i can find my phone in a sea of same dark colored phones. Mine stands out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since ive made this purchase i have been loving this case on my phone. I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    otter box phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with case because I dropped my phone and case broke

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Amelia! We’re so sorry to hear about the trouble with your case following a device drop Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty and we are happy to help! OtterBox

  • Rated 3 out of 5 stars

    Hard to put on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have a protection cover for csmera lenes the case is hard to put on.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Susyo! We apologize for any inconvenience using accessory products with this case. Because we do not presently manufacture or sell individual camera lens protection products, we are unable to verify or deny the compatibility of such products with our cases. If our Customer Service Team may assist with any questions or needs related to the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! perfect fit for my iphone 14 pro. i highly recommend this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OtterBox iPhone 14 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone case however, it cracked the back of my iPhone 14 pro and had to get a replacement phone from apple.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear your iPhone was somehow compromised while under the watch of the Symmetry Series+ case. Without a better understanding of the situation, it's tough to really even speculate as to how things went down. We do put our cases through extensive drop testing to ensure they'll provide the best protection available to help limit such discouraging outcomes, but unfortunately, any given incident is still subject to a variety of unique dynamics that are at times beyond our control. We can't extend our warranty to the device, as we aren't the manufacturer, but give us a ring at 1-855-688-7269 if you have any questions or if you would like a replacement case.

      Warm regards,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like otter box products. Especially with MagSafe. we now us MagSafe chargers.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone really well. Love hoe secure my phone feels in the case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dirty and impossible to clean

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The age of the case get very dirty and it’s impossible to clean it up bother me a lot

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! You discovered one of our favorites in the Symmetry Series + Lime All Yours case! We apologize that the case has become discolored with use over time. Please give our amazing CS Team a call at 1-855-688-7269. We would be most happy to assist you with this issue. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to be useful with iPhone and to carry it around to be safe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would Not Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The edges got stained from my jeans pocket and it won’t wash off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and comfortable case but has dents and paint coming off within the first week of being used. Definitely would never buy at full price.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this situation! OtterBox

  • Rated 3 out of 5 stars

    Decent Grinch Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Otterbox but would not buy again, gets way too dirty.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We appreciate the feedback and hope you are enjoying your new case! If any problems do arise in the future, give our CS Team a call at 1-855-688-7269 and we are happy to help! Thank you again! OtterBox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good, but not great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good, protective case. I have gotten this case in the past for my old phone and the only reason why I give this 3 stars is because it is starting to turn a yellow shade like my previous cases. The package said that it now would not turn yellow, but it has. Otherwise, it is an amazing case!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Awesome to know the Symmetry Series+ case has your vote of confidence in terms of protection, though we were certainly sorry to hear of the unsightly discoloration. Our Otter engineers work tirelessly to keep such cosmetic complications at bay, but unfortunately, we'll still get the occasional word of a case struggling out in the wild.

      But we've got a great warranty that will help clear things up for the long haul with a brand-new replacement that is sure to keep your iPhone 14 Pro looking sharp. You can set things in motion through the link below, or give us a call at 1-855-688-7269 and we'll be glad to help with that!

      https://www.otterbox.com/en-us/warranty-begin

      Happy Holiday Season,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool phone case. Easy fit and doesn’t make the phone too fat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rubber sides fade with time

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color on the sides of the case fades into a dirty yellow. Otherwise good protective case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there! We're sorry to hear about this odd situation with our Symmetry Series+ case for your iPhone 14 Pro! Thankfully, we have an awesome product warranty policy and we would be happy to get a replacement sent your way! Just give us a ring at 1-855-688-7269 and one of our friendly Otters will get you taken care of.
      Kindly,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phone cases! They have saved my phone countless times

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Wonderful Clear Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for in a case and would recommend.

    I would recommend this to a friend
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