Customer Ratings & Reviews
- Model:
- 77-90752
- SKU:
- 11416866
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Doent protect well
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like looks but the protection isnt really there.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are glad you enjoy the great look of the Symmetry Series + Case. It also offers great protection that we hope you grow to enjoy with time and use as well. If our Customer Service Team may be of assistance, please do not hesitate to reach out to us. We are always happy to help!
Great slim case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very protective slim case, easy to slide in and out of pocket.
I would recommend this to a friend- Pros mentioned:Protection
Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good product to protect iPhone from the damage!
I would recommend this to a friend Good, not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a high quality case, but the MagSafe magnet is very weak and is not near as strong as I’d hoped
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .It's curious that you're struggling with the magnetic strength of the Symmetry Series+ case, as we engineer that to be on par with Apple's technology. Is it a particular MagSafe accessory that the case doesn't seem to be working out too well with, or is the issue across the board?
Feel free to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help get you set up with a brand-new warranty replacement to see if there's just something wonky with your current case.
Best,
OtterBox Customer Service Team
Does Not Adequately Protect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this case on August 1, 2024 and put it on my brand new iPhone 14 Pro (phone was an Apple Care replacement for a phone that had water damage). Yesterday, 08/22/2024, my cat swiped my phone off the top of my nightstand. The phone fell to the floor (nightstand is standard height), fell on the wood floor below and the entire back shattered. I’ve had better protection from cases that cost a fraction of this one. I’m not happy that I now have to pay another Apple Care deductible. I do not recommend this case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
OtterBox Lime iPhone cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cover, but black workout pants faded on cover and will not wash/soak off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Beverly! So sorry to learn about your disappointing experience with the Symmetry Series+ case for your iPhone 14 Pro. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. There's no need to worry though! We have our fantastic product warranty in place to keep things looking sharp when something unexpected like this happens. Just give our friendly Otters a ring at 1-855-688-7269 and they'd be more than happy to look into your case replacement options with you.
Best,
OtterBox Customer Support
A nervous customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually the Otterbox Brand cases are some of the best. But after I purchased this product and saw a lot of the negative reviews and noticed how shallow the back part of the case is, in the area of the camera lens. I am very nervous about this case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Chris! We hope you enjoy the great features and protection the Symmetry Series for MagSafe has to offer. Should any questions or concerns arise, please do not hesitate to contact our Customer Service Team, as we are always happy to help!
solid as per usual
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.otterbox, cant go wrong with it. easy to place phone into
I would recommend this to a friendDisappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than 2 years the Otterbox is falling apart. I purchased an Otterbox with the understanding that they are durable and last a long time. Unfortunately, that has not been my experience this time
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
- Pros mentioned:Protection
iPhone 14 case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my case it help a lot keeping my phone protected
I would recommend this to a friend - Pros mentioned:Design
Nice case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its simple and supports magsafe. Its a great product.
I would recommend this to a friend - Pros mentioned:Protection
Covee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection for phone is great with this brand of cover
I would recommend this to a friend Phone case
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone case was average quality and holds up pretty nice.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad to hear you are enjoying the Sage Advice Symmetry Series + case. If we may assist with anything related to this case, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
- Pros mentioned:Protection
Does its job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case feels good and does what its supposed to.
I would recommend this to a friend Magsafe works great on this case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to get on the phone and the magsafe works great
I would recommend this to a friendit's ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the edges change color, it is not a stain, it loses the color.
No, I would not recommend this to a friendDiscolors quickly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive only had this for 2 weeks ans its already discolored.
No, I would not recommend this to a friendDecent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case. Doesn’t protect ports very well. We bought for temporary use.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear the open access to the iPhone charge port isn't quite to your liking with the Symmetry Series+ case. Our Defender Series XT case has those and will still allow for seamless interaction with Apple's MagSafe accessory ecosystem. You can take a closer look at that model right here at Best Buy, and give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop!
https://www.bestbuy.com/site/otterbox-defender-series-pro-xt-magsafe-hard-shell-for-apple-iphone-14-pro-black/6510981.p?skuId=6510981
Best,
OtterBox Customer Service Team
Broken quickly.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap plastic just like the mall kiosk. Did not even last 3 months. Turned an ugly yellow.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
- Pros mentioned:Color
Slippery for my liking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is a nice color in that it’s all black but the plastic is very slick and can easily slip out your hand. I want something with a little sticky to help avoid it just sliding away.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Although we went with the smooth outer finish of the Symmetry Series+ case to help make for an easy grab from pockets, purses, and such, we were sorry to hear it's caused some potential mishaps in your experience.
Our Defender Series Pro case has an outer synthetic rubber slipcover that provides significantly more grip, but the trade-off will be its more rugged and robust profile versus the streamlined nature of the model you've currently got. But definitely give it a look here at Best Buy, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to chat!
https://www.bestbuy.com/site/otterbox-defender-series-pro-hard-shell-for-apple-iphone-14-pro-black/6511005.p?skuId=6511005
Best,
OtterBox Customer Service Team
