Customers appreciate the Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro, particularly for its protective qualities and perfect fit. The MagSafe compatibility and overall case quality are also well-received. While some find the price a bit high, the case is generally considered not too bulky.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 572 reviews
Rated 5 out of 5 stars
My going out to dinner cell phone case
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great cell phone case when you wanna have a lighter sleeker form that fits in your pocket without being intrusive
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 13 Pro - Black
I would recommend this to a friend
Rated 5 out of 5 stars
A good product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this protector because it’s transparent but what I don’t like about it is that it’s slippery if your hands are wet
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fit perfectly and outstanding protection and quality. Wouldn’t buy anything other than an Otterbox!
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 13 Pro - Black
I would recommend this to a friend
Cons mentioned:
Price
Rated 5 out of 5 stars
Expensive but worth it.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A little expensive, but it was easy to put on and seems sturdy enough to protect my phone.
I would recommend this to a friend
Rated 2 out of 5 stars
Defective, falling apart.
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I usually don’t have any issues with Otterbox, but this particular case has not held up well. The rubber bumper is separating from the hard plastic body, starting at the bottom and is progressively getting worse. The smaller magnet inside the case also fell out of the little recessed spot it sits in. They really stopped the ball on the design of this particular case, and I’m disappointed that I have to pay $10 to get a replacement of this faulty product.
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Rated 5 out of 5 stars
2cornyy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m extremely happy with this phone cover very well made and comfortable holding will strongly recommend
Hey there! So sorry to hear about this unfortunate mix-up with the Symmetry Series+ case. We're not sure what exactly went on there, but we're happy that our friends at Best Buy were able to sort things out for you. Please feel free to give our customer service team a call at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.
Kindly, OtterBox Customer Support
Rated 5 out of 5 stars
Strong case
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wife loves the case and it is pretty durable so we are happy
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using this case for almost 4 months now. It’s a very sturdy case, I’ll give it that, but the tradeoff is that the plastic they used is a type of hard plastic with a very smooth finish at the back and sides of the case, and they provide no traction whatsoever when the phone is in your hands. So I’m glad the plastic is quite hard because it makes up for the many times it’s slipped out of my hands and fallen to the floor. Some times, when I’m using only one hand to browse on my phone while lying down, it would slip out of my hand and fall on my face. Once, I placed the phone on a glass table, and all my kid had to do was give it a tiny shove, and it sent the phone sliding across the table and off the edge. Maybe if there were rubber/silicone components integrated to the back and sides of this case, I’d recommend it. But it’s a bug no for me. And the 50 Dollar price point makes buying this case a really bad deal. I ended up replacing it with a Spigen case from Amazon that cost me only 16 bucks. It’s got a kick stand too.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 13 Pro - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe! We appreciate your feedback, and we'll be sure to let our design team know you're having trouble holding onto that case. If you're looking for a case with a bit more grip, we'd suggest checking out our standard Defender Series case as it has a grippy outer slipcover. Keep in mind, our standard Defender Series cases are not designed for optimal performance with MagSafe. If you have any questions, feel free to call us at 1-855-688-7269, and we can get you helped out.