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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 572 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro, particularly for its protective qualities and perfect fit. The MagSafe compatibility and overall case quality are also well-received. While some find the price a bit high, the case is generally considered not too bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 572 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    It has been very good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been very good. I have been very satisfied with how it fits and protects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good case, nice color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not textured but still has a decent grip feel. Slightly slippery on flat surfaces but still good. Does not impede charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new case, would buy again. Highly recommend it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good case, but it won’t protect the back.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good case, bought it because it was Otterbox. HOWEVER, this CASE DOESNT PROTECT THE BACK. if you drop this directly on the back of the phone with the case on, the back of your phone will be shattered. I thought the slimness of the case and clearness would outweight the negatives, and that since it was an otterbox, I wouldn’t have to worry about this if it ever fell. I will be looking for a new case, it’s too late to return this case sadly, so thats a loss. I will need to purchase a new case, and had to replace and buy a new iPhone 13 pro because of this.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 5 out of 5 stars

    Best Clear Case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox always got the best clear cases! Its my go to anytime i get a new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case for my iPhone 13 Pro. Best part it has the charging base clear for no interruptions while charging

    I would recommend this to a friend
  • Pros mentioned:
    Color, Fit

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case!!! Like the color & it fits perfect on my phone…

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Sleek case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing too fancy. Protects phone as needed, but not too bulky otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works well with MagSafe and feels solid when carrying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and feels good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels good. Hoping it won’t yellow like other clear cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the phone case. It seems very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drop protection iPhone case. Easy to install.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Case

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the case and I liked how it looked like

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just What I Was Looking For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this case for several weeks. You won't be sorry. Love it. Great fit and good looks.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Great Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Does a good job with protecting the phone and is also sleek looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case. Good quality. I would buy this product again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Minimal protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone, while in this case, trying to put in my pocket, I missed and dropped it. When I picked it up the back glass was shattered. It was upsetting because of their ultimate protection claims. Now I have to pay for a replacement. I won’t buy Otterbox again.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of iPhone but my daughter is so i got it for her phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! It works so good. Easy to apply and looks so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. No complaints at all

    I would recommend this to a friend
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