Customers appreciate the Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro, particularly for its protective qualities and perfect fit. The MagSafe compatibility and overall case quality are also well-received. While some find the price a bit high, the case is generally considered not too bulky.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 572 reviews
Pros mentioned:
Fit
Rated 5 out of 5 stars
Thank you Best Buy n workers
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits perfect , strong ,works with wireless chargers, and perfect color
I would recommend this to a friend
Pros mentioned:
Case quality, Protection
Rated 4 out of 5 stars
Great protection.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great cover for phone. Not pretty but dang if it’s not safe.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 13 Pro - Black
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
a good option (when it was on sale)
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I still think how magsafe looks on clear cases is pretty ugly but honestly, the case is a really good fit. feels sturdy without being bulky, doesn't interfere with my screen protector, not as grippy as silicone cases but much less slippery then the phone without a case! and I'm getting comfortable with how weird the mag safe looks.
I would recommend this to a friend
Rated 5 out of 5 stars
Razer gold cards
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The card’s works perfectly thanks to the agent that assisted me
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used an otterbox and tempered glass screen protector with my iPhone 14 Pro from day 1. I have taken good care of it and not done anything significant that should cause damage to it. Then one fateful day, I dropped my phone while removing it from my pocket, and the entire back cracked. The crack started on the side of the camera bump, so I suspect a design flaw created a pressure point that caused the phone to crack when dropped a certain way. Otherwise, it’s a good case, but there is no point in having one if it cannot survive a 3 ft fall. It definitely does not meet the 3x Mil Std rating that Otterbox claims, but Otterbox does not stand by their product and will not replace the phone.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 13 Pro - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We are truly sorry that you had such a discouraging experience with your iPhone's display having been damaged during the fall from your pocket. Unfortunately, an outcome such as this is really about the specific dynamics of the incident rather than the design of the case. We can certainly appreciate how it might not be seen that way, but we do an excessive amount of drop testing on the case design, and the camera area has proven to be no more or less at risk.
You are correct that our warranty does not provide any assistance for device repairs or replacement, though we would be more than happy to help get you a new OtterBox for use once that has been resolved. Please feel welcome to touch base at 1-855-688-7269, and we will be glad to assist you with this.
Warmly, OtterBox Customer Support
Rated 5 out of 5 stars
Strong and durable
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very strong and durable definitely recommend I drop my phone a lot and it withstands me
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 13 Pro - Black
I would recommend this to a friend
Pros mentioned:
Magsafe
Rated 4 out of 5 stars
Good but not great
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a goodcase. Well built and works great with my magsafe charger. The only thing is that less than 1 week after my kid got it, he dropped his phone outside and it fell on street and cracked the screen protector. While the phone seems to be fine, I would have thought the case would have protected the screen a bit more.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 13 Pro - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Imagine case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great design, even though it said pro it fit my daughters 13 perfectly