Customer Ratings & Reviews
- Model:
- 77-83664
- SKU:
- 6471511
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Symmetry Series+ case's excellent protection and snug fit for their iPhones. Many appreciate the MagSafe compatibility and the case's attractive design and color options, while some find the price to be a bit high. The lightweight and grippy nature of the case are also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Case quality
Good Case Makes Blue 13 Look Purple
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. Makes the blue phone look purple but the case is solid.
I would recommend this to a friend - Pros mentioned:Color
Lovely colors!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great shell, just a little slippery. Beautiful coloring though!
I would recommend this to a friend Universal case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the overall look of this and the way that I can charge it without attaching it to anything. I can just place it on a charger and it allows that to happen. I upgraded my phone and got a nice color that can be seen with this new case as well.
I would recommend this to a friend- Pros mentioned:Fit
case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a case that is clear and it fits a phone. Nice.
I would recommend this to a friend - Pros mentioned:Protection
Otter box case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for those who worry about dropping their phones.
I would recommend this to a friend - Pros mentioned:Fit
Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job, can’t ask for more than what I fit
I would recommend this to a friend Otterbox wins the day…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one for me; I just had to get this one for my wife… it’s solid and sleek. I love otter box and this style wins the day if you still want your phone to be thin but safe.
I would recommend this to a friend- Cons mentioned:Price
The most expensive case I ever bought, for my wife
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It honestly feels cheap and does not have a lip protecting the screen. I have no clue why it is so expensive but here we are. Only 3 starts because of the price. Hopefully it stand up to its name and can give it 5 stars in the future.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We appreciate the candid feedback, though we were certainly sorry to learn that you're feeling like the value of the Symmetry Series+ Case isn't quite in line with its cost. Although we've never strived to be the lowest price point around, you can rest assured that we've put forth every effort—from design and materials to manufacturing and post-production testing—to ensure our cases will provide the very best protection available to help limit the potential for any unsavory outcomes.
If we can ever be of any Otter assistance down the road, just give us a call at 1-855-688-7269 and we'll get right on the case!
Best,
OtterBox Customer Service Team
Should’ve Waited
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very limited stock supply in the store so we settled for the bigger size phone and hoped to get used to it. Unfortunately, that is not happening. Might have to break the contract and eat the cost as a lesson learned and buy the phone we wanted in the beginning.
I would recommend this to a friend- Pros mentioned:Magsafe
Okay case… MagSafe feature works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always bought the clear glitter otter box symmetry case for my iPhones in the past. Got this one for my 13 Pro Max and it was great… until it wasn’t. I dropped my phone and it landed face up. I didn’t think anything of it because I’ve never had problems with this case from otterbox, but when I turned my phone over the back glass was shattered. It is cute and the MagSafe feature works well, but it needs some raised edges on the back for shock absorption I think. It would definitely help I believe!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are so sorry to hear of the damage your most recent iPhone sustained while under the watch of the Stardust Symmetry Series case. Obviously, the preferred outcome to that drop would have been to keep the successful streak going, but unfortunately, any given incident is subject to a variety of unique dynamics that prevents us from being able to eliminate all exposure to risk.
Unfortunately, our warranty won't be able to help with device repairs, though we'd very much like to help get you set up with a new OtterBox for a fresh start on that side of things. Please feel welcome to give us a call at 1-855-688-7269 and we'll be glad to assist you further.
Kindly,
OtterBox Customer Service Team
- Cons mentioned:Price
Overpriced for what you’re getting.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving it three stars due to the price for protection. This is a great case for someone who works from home. Etc. for someone working in labor. Not great. This should be a $35 dollar case.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe! We appreciate your feedback, and we'll be sure to let our design team know about your experience. Rest assured, that case has been through hundreds of hours of design testing to ensure it will provide your phone with the protection OtterBox is known for. Having said that, if you're looking for a more rugged case that still works with MagSafe technologies, we'd suggest taking a look at our Defender Series Pro XT with MagSafe here: https://www.bestbuy.com/site/otterbox-defender-series-pro-xt-hard-shell-for-apple-iphone-13-pro-max-and-iphone-12-pro-max-black/6471508.p?skuId=6471508
Best,
OtterBox Customer Service Team
- Cons mentioned:Price
Nope
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely cheap this will not protect your phone mine came bent I ended up returning it after waiting weeks for it to arrive
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Cindy! We're very sorry to learn about your disappointment with the Symmetry Series+ case for your iPhone 13/12 Pro Max. Although that case may seem thin to you, we've thoroughly drop tested and confirmed it offers a DROP+ 3X the military standard (MIL-STD-810G 516.6). We understand your concern if that case arrived bent though. It sounds like you've already made the choice to move on from this case, but please don't hesitate to give our customer service team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Warm Regards,
OtterBox Customer Support
Slippery sucker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this case, not sure how protective it will be. I’m use to the bulky defender series so having a thin case like this is kind of nice. Main thing it’s lacking is grip. Having rubber grip on it somewhere would have given it an extra star.
I would recommend this to a friendGreat case, but why glitter mag safe!?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used otterbox symmetry cases for years, decided to finally try the mag safe with the new phone, and not a fan of it be glitter. It probably doesn’t bother most, but I didn’t know it was glittery when I bought online. That’s the only downside.
I would recommend this to a friendOtterBox, Good case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong case and thin. OtterBox always does well with their cases, and no matter which one you chose, you know that your phone is in good hands with the case it is in.
I would recommend this to a friendGreat case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it! The magnet is actually pretty strong! Good sturdy case with option to carry cards, this is a plus for my wife but I could care less.
I would recommend this to a friendNot the cutest but definitely the most reliable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My go-to for all iPhones. Haven’t really tried the MagSafe option I don’t really think I am because of the pop socket, my pinky cannot carry the weight of this phone alone.
I would recommend this to a friendThin & Durable Case!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For sure the OtterBox case is typically a "bulky" case however, the Symmetry is my go to because indeed it is a much thinner case than the average OtterBox case.
I would recommend this to a friendThe Best Case and Pop Socket
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case. I had the card holder that stuck on the case and found it difficult to change cases. Now I can change it up with ease.
I would recommend this to a friendGood quality over price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but over price for $59 that is way too much plus tax 64 bucks Verizon was selling it for $44 I just think Best Buy over price there customers
I would recommend this to a friend