Customer Ratings & Reviews
- Model:
- 77-64948
- SKU:
- 6412344
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the Symmetry Series case's protection and clarity, with many praising its ability to safeguard their phone and showcasing its sleek design. However, significant concerns exist regarding the case's button alignment and fit, with numerous users reporting difficulties using the buttons and improper fit for their Samsung Galaxy A71. Some users also noted compatibility issues, particularly with 5G models. The ease of use was also mentioned as a positive aspect by some users.
This summary was generated by AI based on customer reviews.
Phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Phone Case for my new phone fits great no problems.
I would recommend this to a friendI
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes thanks yes I hope everybody went great for dinner thanks thanks yes
I would recommend this to a friendPhone cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fix phone appropriately. Color was nice and an durability. Hopefully they fix cause otterbox is usually my go to.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi!
We're sorry to hear about any frustration with your recent Symmetry Series purchase! Keep in mind, Samsung recently released a new Galaxy A71 5G which has a slightly different form factor than the original Galaxy A71. Thankfully, we do have a Symmetry Series case for that device on our website! If you have any other concerns, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Can't even tell it's a new case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nig too bulky perfect size doesn't change the phone look
I would recommend this to a friendGood
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He love it. It was on sale that was a good thing for.
I would recommend this to a friendOtterbox
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid,dropped my phone many times but still intact
I would recommend this to a friendProtective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for my daughter's new phone. She loves it
I would recommend this to a friendotter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great fit easily good hand fit would buy again
I would recommend this to a friendMack
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing ro say about it. It was a screen protector
I would recommend this to a friendA71 Otterbox Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox awesome as usual, only one that fits A71.
I would recommend this to a friendNice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit . Allows you to see the pretty blue back!
I would recommend this to a friendNot Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not good QUALITY. Did not glue well. I was not able to use it properly. I did repair it to use.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Vjo,
We're so sorry you're feeling as though this Symmetry Series case is going down the path to reduced quality. That was definitely not our intention. It may not look like much, but we put forth every effort - from design and materials to manufacturing and post-production testing - to ensure this case will offer some of the best protection available to safeguard your investment, and we're confident it will prove itself time and time again.
Although a change in specs isn't on our road map, we'll gladly pass your feedback along to our Otters in the lab for future consideration. In the meantime, if you have any questions or concerns, please don't hesitate to ping us on our Contact page on our OtterBox website, and we'd be happy to boost your confidence.
Best,
obcst
Stolen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really give it a review because I didn't get a chance to use it.
No, I would not recommend this to a friendOtterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been nice if it was the rite case in the package.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any frustration with your recent Symmetry Series purchase! Keep in mind, Samsung recently released a new Galaxy A71 5G which has a slightly different form factor than the original Galaxy A71. If you're definitely using that original Galaxy A71, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you a replacement case.
Best,
OtterBox Customer Service Team
review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordered me the wrong case for the phone I bought from Best Buy.
No, I would not recommend this to a friend- Pros mentioned:Case clarity
Clear case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will always buy clear cases. Allows for the actual look of the phone to be seen. Its a classic design. This brand doesnt yellow over time, highly recommend!
I would recommend this to a friend - Cons mentioned:Button alignment, Fit
Case didn't fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clear case was suppose to fit my new phone. The buttons on the phone was three. The case only had to. The clear color should have been black. The box had that it would fit the phone. The case was too short. The buttons did not match up.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any frustration with your recent Symmetry Series purchase! Keep in mind, Samsung recently released a new Galaxy A71 5G which has a slightly different form factor than the original Galaxy A71. Thankfully, we do have a Symmetry Series case for your device on our website! If you have any other concerns, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Cons mentioned:Button alignment
Not Exactly for the A71
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons on this case does not align with the phone. You are able to adjust the volume only. Trying to push the power button activates Bixby. Returning case. We have visited 3 separate Bestbuy locations trying to find this case in stock. Now it has proven to be "Not Exactly for the A71"
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the issues you're running into with your Symmetry Series case! It's definitely odd to hear that your case isn't lining up properly with the buttons on your phone. Keep in mind, this case is designed for the Galaxy A71, and will not be compatible with the newer, 5G model. If you're using the original version of that device, then please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team