Customer Ratings & Reviews
- Model:
- 77-81751
- SKU:
- 6439198
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Symmetry Clear Series case's protection and fit for their Samsung Galaxy S21 5G phones. Many appreciate the case's quality, color options, and ease of use, while also noting its lightweight design and clarity. Some customers found the price to be a bit high, and a few mentioned concerns about grip.
This summary was generated by AI based on customer reviews.
yeahp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.w2orks great i' d say yes take a look and get you o n e o f these
I would recommend this to a friendPhone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the graphics and display. Camera resolution is fantastic
I would recommend this to a friendOtterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good protection for my new phone. I like the color as well
I would recommend this to a friendThumbs up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the glittery outter box case. Clear shows color of phone
I would recommend this to a friendDid not fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item the same time I purchased a Galaxy S21 5G but the shell was too stiff and the phone could not be put inside the case as recommended on the packaging. I wish Best Buy had a Try Before You Buy for these sort of items.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Julie!
We're sorry to hear that your Symmetry Series case isn't fitting your device properly! That's certainly unusual, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be happy to get you a replacement case. Give us a call at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
THIS IS REDICULOUS AND AGGRAVATING! THE GEEK SQUAD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got clear phone protector, but no phone to put it on!! Your system said it was delivered on two occasions, yet I don't any!!!!! I do not have a garage as the driver says that is where he said he delivered it! How can that be true? NO f-ing way!! when will i get my phone?
No, I would not recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits great on the phone. Fits great on the phone.
I would recommend this to a friendNew phone no problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The jury is still out. Just got the phone I am trying to get a better understanding in working it. I hope you have a great experience with this phone for a long time.
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this case! But I was very disappointed with how long it took to get it. The case it's self, I'll give five stars. But again the shipping took way too long.
I would recommend this to a friendThis Phone Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case color and size is good but like all the other otterbox phone cases it doesn't have the security part to protect the screen from cracking id it falls
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! While that case style hasn't historically come with a built-in screen protector, it is fully compatible with Alpha Flex. If you have any questions about that protection option, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Stardust case shipping
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is beautiful!! However the shipping was all over the place and was late. Other than that the case is beautiful, it works great!
I would recommend this to a friend- Cons mentioned:Price
Just ok.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratches very easily. Fits well, very clear. A bit overpriced for a thin case.
No, I would not recommend this to a friend SIM cards both failed to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought two S21s. Phones are fine but neither SIM card worked so set-time at Best Buy was literally hours, then we were sent to Verizon to complete the process which was efficient after a lengthy wait our turn. Would purchase from service provider next time.
No, I would not recommend this to a friendCase for cell phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's OK I wish there was more colors to choose from
I would recommend this to a friendNot happy at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The previous phone I had was much easier to use with things that are missing on the new phone. I wish there had been a way to "try out" the new phone before I bought it. I do not like the new phone at all and am very dissatisfied with it.
No, I would not recommend this to a friendDoesn't fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's the correct model for my phone, but the phone is slightly too long and I cannot get it to fit this case. There's no flexibility to the case and it feels like I might break my new phone trying to jam it in there. The backing is already slightly scratched just from trying to put it on. Maybe mine is defective? Will be returning.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your troubles with your Symmetry Series case! We greatly appreciate your feedback, and we'll be sure to let our design team know about your troubles. Thankfully, we have a great installation video linked below to help with installing and removing that case. If you run into any other issues, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Installation video: https://www.youtube.com/watch?v=aCf0nx42OFk
Best,
OtterBox Customer Service Team
Not well built
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cracked when I went to install it on phone. Wasn't impressed. Returned.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. We're sad to hear that you returned your case, but we hope you choose to give us another shot in the future!
Best,
OtterBox Customer Service Team
Case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not crazy about the case. Looks much better on your site then in person.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're not feeling overly thrilled with the Symmetry Clear Series Case as it arrived versus what you saw online. We actually put forth a good deal of effort to make sure those images will paint an accurate picture of what's to come, but unfortunately, the struggle is real when trying to get everyone seeing the same thing given all the various devices and screen settings.
We do have several case options for the Galaxy S21 5G, so perhaps a different one will be more to your liking. Give us a call at 1-855-688-7269 with any questions, and we'll always be happy to help!
Best,
OtterBox Customer Service Team
scratches
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.already had scratches on it when i got home. Not worth it.
No, I would not recommend this to a friendTerribly designed case dont buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible case has a huge gap between the back of the phone and the back of the case dirt dust get in there and scratch the back of the phone and making it worse YOU CAN LITERALLY SEE ALL THE STUFF THAT GETS IN THERE BECAUSE THE CASE IS CLEAR.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the dust getting into your case, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team